Client relations manager serp_jobs.h1.location_city

Client Relations Manager – Front Desk + Patient Growth

Location : Biltmore in Phoenix, AZ

Job Type : Full-Time, On-Site

Pay : $55,000 – $67,000 per year

Schedule : Monday–Friday (standard business hours; occasional evening / weekend events — 1 small event per month and 1 larger event per quarter)

Benefits : Full and comprehensive benefits package

Be Part of a Leading Women’s Wellness & Hormone Health Clinic

Ageless Women’s Health is the sister company of Ageless Men’s Health, one of the nation’s leading providers of Testosterone Replacement Therapy (TRT). We bring the same proven care model to women, with a focus on Hormone Replacement Therapy (HRT) and modern wellness solutions that support women through every stage of life.

Rather than a traditional primary care clinic, we focus on helping women feel their best through hormone replacement therapy, IV nutrient therapy, vitamin injections (like B12 + immunity boosters), and essential services such as birth control management, pap smears, and routine wellness screenings. We’re redefining proactive, personalized care — and we’re looking for someone who wants to grow with us.

We’re hiring a Client Relations Manager for our Biltmore clinic location in Phoenix, AZ and looking for an energetic, patient-focused professional who thrives at the front desk and is passionate about both service and wellness.

What You’ll Do :

As the first point of contact in the clinic, you’ll be responsible for :

Front Desk & Patient Coordination

Greet and check in patients by name with warmth and professionalism

Manage appointment scheduling, check-out, and payment collection

Assist with insurance verification and documentation

Follow up on unpaid balances and billing questions

Client Relationship & Retention

Build strong relationships with patients to support return visits

Conduct follow-ups to keep patients engaged in their wellness plans

Maintain a high level of customer service and care

Sales & Community Outreach

Respond to new patient leads from phone, web forms, and email

Schedule consultations and convert leads into appointments

Recommend additional services that align with patient goals, such as HRT, IV therapy, or vitamin boosters

Attend local events (e.g., women’s wellness expos, boutique gyms, networking events) to promote clinic services and drive new patient interest

What We’re Looking For :

Must-Have Skills

Excellent communication and people skills

Experience in customer service, sales, or front-desk coordination

Strong organization and attention to detail

Comfortable discussing payments and insurance with professionalism

Bonus if You Have

Experience in a wellness, med spa, or healthcare clinic

Community outreach or event experience

A personal interest in women’s health, wellness, or hormone therapy

Why You’ll Love Working Here :

Pay : $55,000–$67,000 per year

Full-time, Monday–Friday schedule (standard business hours; occasional evening / weekend events — 1 small event per month and 1 larger event per quarter)

Full benefits package : Medical, dental, and vision insurance

Free select clinic services

Paid time off + holidays

Be part of a mission-driven, fast-growing wellness company

Work in a positive, supportive, and energetic environment

Help Women Feel Their Best — Inside and Out

If you love connecting with people, have a passion for wellness, and want to be part of a company that’s transforming women’s health, apply now to join Ageless Women’s Health — where hormone balance, wellness support, and patient connection come together to create real change.

You can learn more about us by visiting our website Ageless Women’s Health here (https : / / www.agelesswomenshealth.com / ) .

You can also learn more about our larger sister company, Ageless Men’s Health here (https : / / www.agelessmenshealth.com / ) .

#INDCRM

Keywords :  Client Relations Manager, Front Desk Coordinator, Patient Care Coordinator, Medical Receptionist, Clinic Manager, Wellness Consultant, Sales Coordinator, Patient Experience Specialist, Medical Office Assistant, Hormone Replacement Therapy (HRT), Women’s Health Clinic, Wellness Center, IV Therapy, Vitamin Injections, Medical Weight Loss, Health and Wellness Sales, Customer Service, Patient Retention, Clinic Operations, Hormone Therapy for Women, Preventive Health, Concierge Medicine, Functional Medicine, Med Spa, Aesthetic Clinic, Healthcare Administration, Patient Services, Client Engagement, Community Outreach, Event Marketing, Healthcare Front Desk, Wellness Sales, Medical Assistant (non-clinical), Healthcare Customer Service.

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