Client relations manager Jobs in Santa Ana, CA

Weichert Workforce Mobility is hiring a Vice President, Client Relations - Global Engagements. The Vice President, Client Relations is responsible for the strategic oversight and leadership of a portfolio that includes one or more of Weichert’s largest and most complex global client engagements. This role has primary accountability for strategic account planning, overall program health, senior executive engagement, and cross regional alignment across the assigned portfolio. The VP partners alongside program leadership and select client stakeholders to collaboratively explore business and talent mobility trends, exchange industry and market perspectives, and co create innovative program strategies and solutions that evolve with the client’s objectives. Together, this partnership focuses on achieving shared program outcomes, strengthening long term relationships, and reinforcing Weichert’s role as a trusted, collaborative strategic advisor. Additionally, the VP serves as the lead for account integration across operations, advisory, supply chain, and technology, orchestrating seamless collaboration to deliver a cohesive, high‑performing global mobility experience for both the client and their relocating employees. Job responsibilities include, but are not limited to, the following: Drive continuous improvement initiatives using data insights, benchmarking, and operational performance metrics that are specific and applicable to the client. Assess service delivery performance across all regions, identifying and correcting gaps in global consistency. Provide forward-looking mobility insights tailored to the client’s industry, talent strategy, and global footprint. Execute consistent practices within the portfolio to include strategic account planning and communication strategies. Ensure clients are able to fully leverage and maximize use of Weichert technology capabilities to enable efficient management of program activity and results. Provide strategic direction for domestic and global mobility programs by collaborating with Advisory Services to research, design and implement policy modifications based on industry benchmarking and best practices. Assess and review cost impact of recommended program modifications. Monitor and report on client key program metrics, nuances, and trends to provide consultative insights that can be used for program decision making. Collaborate with other departments to ensure that company product offerings meet client needs. Engages clients at both lower and senior levels to understand their needs and concerns, and addresses issues that arise. Assist client in developing future proofing priorities and subsequently create multi-year growth roadmaps aligned with both Weichert and client priorities. Identify opportunities for additional Weichert solutions that support client business goals. Represents the company at industry events and conferences and public relations that support the brand. Performs other duties as assigned. The ideal candidate will meet the following requirements: High school diploma or GED Bachelor’s or Master’s degree preferred GMS-T and CRP preferred Seven (7) or more years of leadership experience in the global mobility industry International and domestic mobility experience required Experience managing a large, global enterprise account with multi-region mobility activity required Experience in managing a global corporate mobility program preferred Demonstrated domestic and global assignment management expertise with an understanding of immigration, tax and compensation consulting subject-matter-expertise Executive presence capable of advising senior corporate leaders and influencing complex decision-making. Strong analytical skills to translate business strategy into mobility solutions tailored for a global mobility program Skilled at managing complex stakeholder groups, both within Weichert and within a global matrixed client organization. Experience guiding clients through change — e.g., program redesign, policy transformation, technology migration, global process harmonization. Strong oral, written and presentation skills Ability to multitask in a fast-paced environment Strong analytical and problem-solving ability Strong attention to detail Excellent customer service and relationship building skills Strong finance skills to evaluate report data and estimate the cost impact of program changes Experience working with Salesforce, Power BI and Microsoft Office suite products The estimated base salary range for this position is $170,000 to $190,000 (annually) + a competitive commission plan. The rate of pay offered is dependent upon several factors, including but not limited to, the candidate’s relevant skills, education, work experience, job location/geographic region, and/or certifications. Weichert offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, Paid Time Off (PTO), Flexible Spending Accounts (FSA), and much more.