Client relationship manager Jobs in Brockton, MA

Audit Manager

Gray, Gray & Gray is one of New England's fastest growing independent full-service consulting, accounting and advisory firms and we are looking for highly motivated, enthusiastic professionals who are true team players and possess a high level of commitment to growth and development to join our team.

Join us in our beautiful Canton, MA office (currently offering remote work options with ongoing flexibility) for a career that will be highly rewarding and interesting, yet still leaves time for family and outside interests and activities.

We give our team members the power to do more.

More growth. More personal attention. More opportunities.

Role Description:

At Gray, Gray & Gray we know it takes more than number crunching to turn our client's visions into reality. Our Audit Managers serve as a trusted advisor and provide elite consulting and compliance support on a wide array of business needs. A strong Auditor in this role will oversee and manage multiple audits, reviews, compilations, and client engagements from the planning stages all the way through final review and presentation of the financial statements. This position provides exposure to a variety of industries including but not limited to Energy, Architecture, Engineering, Construction, Life Sciences and Technology.

Audit Managers apply technical knowledge and research skills while working as a team-player with a focus on continual improvement, staff mentorship, coaching and training.

Responsibilities:

• Oversee multiple client engagements; planning, executing, directing, and successfully completing engagements while managing to budget
• Maintain day-to-day management of engagements to ensure services are delivered in a timely manner
• Develop and maintain excellent client relationships through superior customer service
• Serve as the primary client contact on all related matters and directly interact with client owners and senior team members
• Recognize and resolve potential or existing problems with appropriate research and consulting, as necessary
• Consulting, working with, and servicing client base to make recommendations on business improvement and process improvement and serve as a business advisor to clients
• Thorough knowledge and exposure to issues which include but are not limited to mergers and acquisitions, entrepreneurship, funding requirements, growth objectives and exit strategies
• Assist in the development and execution of department's various training programs
• Set and monitor budgets, assist with staff scheduling and workload assignments
• Prepare client billings timely and direct and assist with collection efforts
• Establish and conduct formal training seminars for staff members
• Think proactively and have involvement in practice development opportunities that cross sell to existing clients as well as new clients
• Participate in recruitment events, employee performance management, training support, and business development opportunities

Key Success Factors:

• Ability to motivate, develop and direct team members as they work
• Ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
• Ability to train, orient and mentor staff
• Ability to review and evaluate the work of others
• Detail oriented and improvement focused
• Flexibility to change direction frequently
• Actions support the "Culture of Helpfulness" and "Continuous Improvement" Core Values
• Client satisfaction
• Build book of business
• Respect of Staff & Leadership

Required Experience:

• CPA with 5+ years of progressive CPA firm experience
• BS in Accounting, MS or MBA preferred
• Ability to adjust schedule based on peak workload times in the department
• This is a hybrid role with the expectation to be in the office in Canton, MA at least 2 days per week.