Talent.com

Client service associate [h1.location_city]

[job_alerts.create_a_job]

Client service associate • charlotte nc

[last_updated.last_updated_1_day]
Client Service Associate

Client Service Associate

GrahamCharlotte, NC
[job_card.full_time] +1
[filters_job_card.quick_apply]
REMOTE - Client Service Associate.Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch.Client Service Associate opportunity with the possibility of becoming a permanent position...[show_more][last_updated.last_updated_30]
  • [promoted]
Client Service Associate

Client Service Associate

Jackson HewittCharlotte, NC, US
[job_card.full_time]
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look n...[show_more][last_updated.last_updated_30]
Client Service Associate •ASAP •

Client Service Associate •ASAP •

NOLA Vision MarketingCharlotte, NC, United States
[job_card.full_time]
Client Service Associate - ASAP.As a dynamic sales firm, we specialize in empowering businesses to achieve their goals through innovative strategies, exceptional service, and unparalleled results.S...[show_more][last_updated.last_updated_1_day]
  • [promoted]
Client Service Center Associate - Retirement & Benefits

Client Service Center Associate - Retirement & Benefits

AlerusCharlotte, NC, US
[job_card.full_time]
Client Service Center Associate - Retirement & Benefits.Only considering candidates who reside in one of these markets : Twin Cities area, MN. Grand Forks or Fargo, ND; or Phoenix, AZ.Hours : Monday ...[show_more][last_updated.last_updated_30]
Client Service Associate •ASAP •

Client Service Associate •ASAP •

BizzettaCharlotte, North Carolina, United States
[job_card.full_time]
As a dynamic sales firm, we specialize in empowering businesses to achieve their goals through innovative strategies, exceptional service, and unparalleled results. Client Service Associate – ...[show_more][last_updated.last_updated_variable_days]
Registered Client Service Associate

Registered Client Service Associate

00015 Ameriprise Financial Services, LLC.Charlotte, North Carolina
[job_card.full_time] +1
Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is America’s leader in financial planning and ranked #1 in customer ded...[show_more][last_updated.last_updated_variable_days]
Client Service Manager

Client Service Manager

VirtualVocationsCharlotte, North Carolina, United States
[job_card.full_time]
A company is looking for a Manager, Client Service.Key Responsibilities Manage and develop Client Service team members, including hiring, training, and mentoring Optimize productivity and ensure...[show_more][last_updated.last_updated_30]
Client Service Representative

Client Service Representative

Carnegie ConsultingCharlotte, NC, US
[job_card.full_time]
We are looking for a full-time, self-motivated.Client Services Representative.As a CSR, you will continuously strive to enhance the customer experience and promote brand loyalty.The primary respons...[show_more][last_updated.last_updated_30]
  • [promoted]
Client Service Representative

Client Service Representative

Banfield Pet HospitalCharlotte, NC, US
[job_card.full_time]
If you are a current associate, you will need to apply through our internal career site.Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service Coordinato...[show_more][last_updated.last_updated_30]
  • [promoted]
Client Service Director

Client Service Director

Arthur J Gallagher & CoCharlotte, NC, US
[job_card.full_time]
At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supporte...[show_more][last_updated.last_updated_30]
Registered Client Service Associate

Registered Client Service Associate

Ameriprise FinancialCharlotte, NC, United States
[job_card.full_time] +1
Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is America's leader in financial planning and ranked #1 in customer ded...[show_more][last_updated.last_updated_variable_days]
Client Service Associate

Client Service Associate

Jackson Hewitt - 3517Charlotte, NC, US
[job_card.full_time]
We are looking for someone who thrives in a welcoming, customer service-oriented environment with.If you enjoy building strong relationships with clients, then look no further and apply today!.In t...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Client Service Associate

Client Service Associate

North Carolina StaffingCharlotte, NC, US
[job_card.full_time]
Step into the role of a Client Service Associate and become an integral part of our clients' success stories.As the primary point of contact, you'll build strong relationships with high-level execu...[show_more][last_updated.last_updated_30]
  • [promoted]
Client Service Associate

Client Service Associate

ChaseCharlotte, NC, US
[job_card.full_time]
Step into the role of a Client Service Associate and become an integral part of our clients' success stories.As the primary point of contact, you'll build strong relationships with high-level execu...[show_more][last_updated.last_updated_30]
Client Associate

Client Associate

Arthur J. Gallagher & CompanyCharlotte, NC, United States
[job_card.full_time]
You learn and support the employee benefits Client Service Cycle to ensure a seamless renewal process and help our team retain business We will teach you about Gallaghers vast network of resources ...[show_more][last_updated.last_updated_30]
Client Service Associate

Client Service Associate

JPMorgan Chase & Co.Charlotte, NC, United States
[job_card.full_time]
Step into the role of a Client Service Associate and become an integral part of our clients' success stories.As the primary point of contact, you'll build strong relationships with high-level execu...[show_more][last_updated.last_updated_30]
Client Service Associate

Client Service Associate

JPMorgan Chase Bank, N.A.Charlotte, NC, US
[job_card.full_time]
Step into the role of a Client Service Associate and become an integral part of our clients' success stories.As the primary point of contact, you'll build strong relationships with high-level execu...[show_more][last_updated.last_updated_30]
Client Service Associate

Client Service Associate

JPMorgan ChaseCharlotte, NC, United States
[job_card.full_time]
Step into the role of a Client Service Associate and become an integral part of our clients' success stories.As the primary point of contact, you'll build strong relationships with high-level execu...[show_more][last_updated.last_updated_30]
  • [promoted]
Client Service Associate

Client Service Associate

Charlotte StaffingCharlotte, NC, US
[job_card.full_time]
Step into the role of a Client Service Associate and become an integral part of our clients' success stories.As the primary point of contact, you'll build strong relationships with high-level execu...[show_more][last_updated.last_updated_30]
Client Service Associate

Client Service Associate

GrahamCharlotte, NC
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.permanent]
  • [filters_job_card.quick_apply]
[job_card.job_description]

Position : REMOTE - Client Service Associate

Status : Full-Time Hourly (40 hours)

Hours : Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch

  • P henomenal customer service, written, and verbal communication skills

ABOUT THE ORGANIZATION :

This is a temporary, REMOTE – Client Service Associate opportunity with the possibility of becoming a permanent position based on business needs. The Client Service Associate plays a pivotal role in providing fast, friendly support to clients. This role is essential as it serves as the primary point of contact for clients, ensuring their inquiries and problems are addressed promptly and effectively. The Client Service Associate acts as an advocate for our clients, connecting them with the necessary resources and providing valuable feedback to improve our products and services.

Note :

This is not a call center position. On an average day, you will have approximately 20 calls. The majority of communication between the Client Service Associate and the client is done through email or chat.

COMPENSATION & BENEFITS :

  • Temporary job opportunity in a very reputable organization
  • Paid Sick Time
  • Paid Vacation
  • Health insurance, medical and dental
  • Free FinFit Financial Wellness Benefit
  • Free Personal Financial Training Library Benefit
  • Shopping Discount Program, Workplace Advantage
  • Employee Assistance Program
  • Counseling
  • Legal & Financial Consultations
  • Pharmacy Discount Card
  • ESSENTIAL FUNCTIONS and RESPONSIBILITIES :

  • Provide fast and friendly support to clients, addressing inquiries and resolving issues in a timely manner.
  • Understand client inquiries and problems thoroughly, troubleshoot effectively, and deliver optimal solutions.
  • Act as the primary point of contact for clients who do not have a dedicated support person assigned to their accounts.
  • Advocate for clients' needs and preferences within the organization, ensuring their voices are heard and their concerns are addressed.
  • Connect clients with the appropriate resources and departments to resolve issues and fulfill requests.
  • Gather and report client sentiment and feedback to relevant stakeholders, contributing to the improvement of products and services.
  • Collaborate with other teams within the organization to ensure seamless client experiences and effective problem resolution.
  • EXPERIENCE AND REQUIRED QUALIFICATIONS

  • Exceptional communication skills, both written and verbal
  • Strong organization and filing abilities.
  • Strong organizational skills with a keen attention to detail
  • Proficiency in Microsoft Office Suite, particularly Excel and Word
  • Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
  • Previous experience in a customer support role preferred.
  • Strong computer literacy (email, word processing, video conferencing,
  • online research, CRM, and software navigation.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • PHYSICAL DEMANDS

  • This position routinely utilizes standard office equipment such as laptops, computers, phones, photocopiers, and filing cabinets, in a home office as well as an in-person office environment.
  • Ability to lift / move up to 20 pounds.
  • This position is generally performed in a professional office setting; 70% sitting, 20% standing, and 10% walking.
  • The physical requirements described are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with a qualifying disability to perform the essential functions.
  • GENERAL INFORMATION : Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position.