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Client service associate [h1.location_city]

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Client service associate • san mateo ca

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Client Service Representative

Client Service Representative

VCA Animal HospitalsSan Carlos, CA, United States
[job_card.full_time]
El Camino Real, San Carlos, CA 94070.Located in the heart of San Carlos, CA, VCA San Carlos Animal Hospital has proudly served the San Francisco Peninsula for over 40 years.Now operating from our n...[show_more][last_updated.last_updated_30]
Client Service Manager

Client Service Manager

Wilson Sonsini Goodrich & RosatiPalo Alto
[job_card.full_time]
Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide.We represent companies at every stage of development, from entrepreneurial start-ups...[show_more][last_updated.last_updated_30]
  • [promoted]
Automotive Service Center Customer Service Associate

Automotive Service Center Customer Service Associate

MidasDaly City, CA, US
[job_card.full_time]
The Customer Service Associate serves as the first point of contact for customers at Midas Daly City.This role is responsible for providing exceptional customer service, coordinating repair schedul...[show_more][last_updated.last_updated_30]
Customer Service Gaming Associate

Customer Service Gaming Associate

Knighted VenturesSan Bruno, CA, US
[job_card.full_time]
Fall Into a New Career with Knighted! 🍂 Bring your passion! We'll teach the skills.Knighted, and we're looking for people who are great with numbers and thrive in a fast-paced, exciting en...[show_more][last_updated.last_updated_30]
  • [promoted]
Client Experience Associate

Client Experience Associate

PNC BankRedwood City, California, USA
[job_card.full_time] +1
At PNC our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers. We work together each day t...[show_more][last_updated.last_updated_variable_days]
Client Service Coordinator

Client Service Coordinator

Banfield Pet HospitalColma, CA, US
[job_card.full_time]
SUMMARY OF JOB PURPOSE AND FUNCTION.The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in te...[show_more][last_updated.last_updated_30]
Client Service Representative

Client Service Representative

VCASan Carlos, CA
[job_card.full_time]
El Camino Real, San Carlos, CA 94070.Located in the heart of San Carlos, CA, VCA San Carlos Animal Hospital has proudly served the San Francisco Peninsula for over 40 years.Now operating from our n...[show_more][last_updated.last_updated_30]
Wealth Management Client Associate

Wealth Management Client Associate

Bank of AmericaPalo Alto
[job_card.full_time]
This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs).Key responsibilities include supporting enterprise strategic objectives, operational ex...[show_more][last_updated.last_updated_30]
Retail Customer Service Associate

Retail Customer Service Associate

FedEx Office and Print ServicesColma, CA, United States
[job_card.full_time]
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...[show_more][last_updated.last_updated_30]
  • [promoted]
Client Service Associate

Client Service Associate

Morgan StanleyMenlo Park, CA, US
[job_card.full_time]
Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the development and gr...[show_more][last_updated.last_updated_30]
Client Service Coordinator

Client Service Coordinator

BanfieldBurlingame, CA, United States
[job_card.full_time] +1
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service Associate

Customer Service Associate

WalmartBurlingame, CA, USA
[job_card.full_time]
Join the Walmart team and provide exceptional customer service while working in a dynamic, team-oriented environment.As a Customer Service Associate, you will help customers find the products they ...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Associate

Customer Service Associate

WalgreensBurlingame, CA, US
[job_card.full_time]
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Associate

Customer Service Associate

San Francisco StaffingSouth San Francisco, CA, US
[job_card.full_time]
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...[show_more][last_updated.last_updated_30]
  • [promoted]
Client Service Coordinator, SAGE Redwood City

Client Service Coordinator, SAGE Redwood City

Ethos Veterinary HealthRedwood City, CA, US
[job_card.full_time]
Client Service Coordinator Veterinary Redwood City.We are excited to announce that SAGE Veterinary Centers has merged with Ethos Veterinary Health, driving a vibrant community that fuses expertis...[show_more][last_updated.last_updated_30]
  • [new]
SAGE, Client Service Coordinator

SAGE, Client Service Coordinator

Ethos Veterinary Health LLCRedwood City, CA
[job_card.full_time]
Client Service Coordinator – Veterinary – Redwood City.We are excited to announce that.Join us in shaping the future of veterinary excellence and professional growth at our Redwood City location!.W...[show_more][last_updated.last_updated_variable_hours]
Customer Service Associate I

Customer Service Associate I

Dollar TreeSan Carlos, CA, United States
[job_card.part_time]
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Remote Customer Service Associate

Remote Customer Service Associate

TradeJobsWorkforce94128 South San Francisco, CA, US
[filters.remote]
[job_card.full_time]
As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, ch...[show_more][last_updated.last_updated_30]
  • [promoted]
Retail Customer Service Associate

Retail Customer Service Associate

FedExColma, CA, US
[job_card.full_time]
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...[show_more][last_updated.last_updated_30]
Client Service Representative

Client Service Representative

VCA Animal HospitalsSan Carlos, CA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Location :

718 El Camino Real, San Carlos, CA 94070

Located in the heart of San Carlos, CA, VCA San Carlos Animal Hospital has proudly served the San Francisco Peninsula for over 40 years. Now operating from our new state-of-the-art facility, we provide advanced veterinary care using the latest technology to ensure pets receive the highest quality treatment.

We're proud to be part of San Carlos' rich history-from its railroad origins to its growth as a hub of innovation and compassion. Our dedicated team is committed to delivering exceptional care, fostering collaboration, and advancing veterinary medicine.

At VCA, we foster a culture of collaboration and respect, where each team member's unique talents and personalities enrich our collective mission. Whether administering compassionate care or pioneering new advancements in veterinary medicine, our diverse team stands at the forefront of excellence. Join us as we continue to uphold our legacy of professionalism and passion at VCA San Carlos Animal Hospital. Let's embark on a journey where every pet receives the utmost care and attention they deserve.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for :

  • Customer service functions, including : greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
  • Managing medical records, charts, reports and correspondence.
  • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

Essential Functions

  • Customer service functions, including : greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
  • Managing medical records, charts, reports and correspondence.

    • Qualifications

  • At least one year of proven past experience helping customers.
  • High School Diploma / GED or equivalent.
  • Excellent listening and communication skills.
  • Compassion for pets and people-as well as awareness and understanding of others reactions.
  • Proven decision-making skills to choose the most appropriate course of action.
  • The ability to integrate new information into problem-solving.
  • Proficiency in Microsoft Office.
  • Willingness to work non-traditional hours, including nights, weekends and holidays.
  • The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste.

    • Benefits

    We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more! Pay 21-23 / hr depending on experience

    If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

    The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.