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Client service associate Jobs in Springfield, MA

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Client service associate • springfield ma

Last updated: less than 1 hour ago

Supervisor Client Service

VCA Animal HospitalsWestfield, MA, United States
$25.00 hourly
Full-time

Under policy direction from the Hospital Manager or Field Manager with support of and input from Medical Director, the Office manager performs a wide range of difficult to complex administrative ac... Show more

 • New!

Client Support Specialist

PIP, East Longmeadow, MAEast Longmeadow, MA, US
$21.00 hourly
Full-time

Job Title: Client Support Specialist.We are a fast-paced Commercial Printing company dedicated to delivering high-quality print solutions and exceptional customer experiences.We are seeking a detai... Show more

Customer Service Associate – Remote Support & Coordination

GuidedbyljtravelEnfield, Connecticut, United States
Remote
Full-time
Quick Apply

We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment.This role is ideal f... Show more

Remote Client Protection Specialist (Entry Level)

MINK Life & Legacy AgencySpringfield, Massachusetts, United States
$50,000.00 yearly
Remote
Full-time +1

If you're tired of long commutes or missing moments with family, this work-from-home opportunity offers a real path to a meaningful career — with free, proven training and full support.Independent ... Show more

Customer Service Associate I

Dollar TreeSpringfield, MA, United States
Part-time

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more

Private Client Banker

KeyCorpEnfield, CT, United States
$25.00 hourly
Full-time

Location: 73 Hazard Avenue - Enfield, Connecticut 06082.Job Summary: Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities.The Private Client Ban... Show more

Client Services Coordinator - Rehabilitation Services

Trinity HealthSpringfield, Massachusetts, 01104
$17.50 hourly
Full-time

Trinity Health Of New England is looking for a.Responsible for maintenance of client records, client registration, insurance authorization, and maintenance of statistical data.Manages the phone sys... Show more

 • New!

Noble Gas Customer Service Associate

Noble Gas & Soapy NobleEnfield, CT, US
$16.94 hourly
Part-time

We are seeking a reliable and customer-centric Gas Station Customer Service Associate (CSA) to join our team.As a CSA, you will be responsible for providing exceptional customer service.This is a p... Show more

Customer Service Support Associate - Bob's Squad

Bob's Discount FurnitureSpringfield, MA, US
$15.88 hourly
Full-time

Customer Service Support Associate - Bob's Squad.Join Bob's Discount Furniture as a.Customer Service Support Associate - Bob's Squad.In this omnichannel role, you'll assist guests in person, over t... Show more

Customer Service Associate - Morning & Lunch Shift

Raising Cane'sEnfield, CT, United States
$17.00 hourly
Full-time

As an important part of our team, Customer Service Associates impact all areas of the customer experience.As the name suggests, your main priority is to provide great customer service.In this role,... Show more

Client Specialist Key

KnitWell GroupLongmeadow, MA, United States
$16.00 hourly
Full-time +1

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories.Established in 1947, we are known for modern classic style that's both timeless and timely, fine qual... Show more

Client Care Coordinator

Boca Recovery CenterSpringfield, MA, US
$9.00 hourly
Full-time
Quick Apply

On Site , Springfield MA , M-F - 9-5.National Director of Strategic Development.Competitive based on education and experience.Founded in 2016, Boca Recovery Center is a nationally recognized addict... Show more

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Supervisor Client Service

Supervisor Client Service

VCA Animal HospitalsWestfield, MA, United States
Less than 1 hour ago
Salary
$25.00 hourly
Job type
  • Full-time
Job description

Office Manager

Under policy direction from the Hospital Manager or Field Manager with support of and input from Medical Director, the Office manager performs a wide range of difficult to complex administrative activities related to hospitals providing quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities, that serve to support effective business operations.

Knowledge, Skills and Abilities:

  • Customer service.
  • Human resource skill.
  • Financial budget management.
  • Knowledge of sales and marketing techniques.
  • Good communication skills, both written and oral, goal oriented.
  • Background in managing service oriented operations.
  • Ability to plan, organize and effectively present ideas and concepts.
  • Ability to take information obtained from clients, staff, and other sources, discern that which is credible and assess the hospital and its operation objectively.
  • Must be able to handle multiple tasks at once, and deal with high levels of stress in an environment of changing priorities.

Education and Experience:

  • High School Diploma.
  • Must have a minimum of 2 years experience in medical care facility operations management with profit and loss responsibility.
  • Budget management experience.
  • Knowledge of sales and marketing techniques.
  • Human resource skills.
  • Training and client relations experience.
  • Thorough knowledge of the veterinary profession.

Physical Requirements:

  • Dependable attendance is required.
  • Any allergies to animals must be controllable through medication.
  • Must be able to lift 40 pounds.
  • Must be willing to work long or irregular hours under pressure conditions.
  • This position requires the ability to walk, bend, stand and reach constantly during a minimum 8-hour day.
  • Visual acuity sufficient to maintain accurate records; recognizes people and understands written directions.
  • Ability to speak and hear sufficiently to understand, give information in person and over the telephone.
  • Fine motor skills adequate for utilizing office equipment such as facsimile machines, copiers and computer keyboards.

Client Management:

  • Oversees training of all staff in accordance to the principals of the VCA Mission Statement, Three Steps Of Service and VCA Standards of Client Service and that the above is known and practiced by all.
  • Oversee client flow to insure that clients and patients are seen and treated in a professional, timely and competent manner.
  • Responsible for administration and review of non-medical client complaints.
  • Oversee call back system including overdue reminder calls.
  • Oversee collections and returned checks.
  • Oversee billing, calculation of any discounts and other special accounts

Office Management:

  • Modify and update systems and procedures wherever needed to better serve clients, patients, the practice and employees (i.e., modify schedules for the most productive use of time).
  • Verify receipt of all supplies, mark invoices and packing slips received and send them into payment to corporate.
  • Prepare packets of information to be sent to the corporate office.
  • Sort and process the daily mail.
  • Management feedback reports - bi weekly.
  • Perform transaction corrections.
  • Make certain bank deposits are made daily.
  • Ensure that the OSHA and Safety program and procedures are being continuously monitored, updated and reported so the hospital is in safety compliance.

Compensation: $25-$32 based on qualifications and experience

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!