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Client services manager Jobs in Naperville, IL

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Client services manager • naperville il

Last updated: 17 hours ago

Client Care Manager for Non Medical Home Care

Home Helpers DuPageDowners Grove, IL, US
$55,000.00 yearly
Full-time

At Home Helpers Home Care, we provide high-quality, dependable care that allows older adults to remain safe, independent, and engaged wherever they call home.We are building a team of professionals... Show more

Senior Client Manager

Arthur J Gallagher & CoWarrenville, IL, United States
Full-time

At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions.We help clients build better workplaces, where people feel supporte... Show more

Work From Home - Client Services Representative

AO Garcia AgencyNaperville, Illinois, United States, 60540
Remote
Full-time

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you c... Show more

Client Success Manager

MedPro DisposalNaperville, IL, US
$75,000.00 yearly
Full-time

The Compliance Services Organization didn't exist.MP1 Solutions pioneered the Compliance Services Organization (CSO) — a new category of operating partner built to replace the fragmented vendor mod... Show more

Premier Client Specialist

BmoDarien, IL, United States
$57,500.00 yearly
Part-time

Retail Banking Sales & Service.Acts as the primary client contact to uncover financial needs and provide holistic banking and investment solutions in compliance with regulatory and compliance polic... Show more

Sr Client Services Manager - National Accounts

CNADowners Grove, IL, United States
$72,000.00 yearly
Full-time

You have a clear vision of where your career can go.And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something... Show more

Work From Home - Bilingual Client Services Representative

Global Elite TexasAurora, Illinois, United States, 60502
Remote
Full-time

Work From Home - Bilingual Client Services Representative.Are you bilingual and looking for an opportunity to grow your career at your own pace? We are looking for goal-oriented individuals with le... Show more

Student Accounts & Services Manager

CovistaLisle, Illinois, United States
$61,720.78–$108,334.92 yearly
Full-time

Manager of Student Accounts & Services.This position oversees the processes, training, evaluation, and ongoing support of student finance and accounts receivable services, ensuring students rec... Show more

Client Representative

The Market SocialDowners Grove, Illinois
Full-time
Quick Apply

Are you a motivated, people-focused professional looking to grow in a .In this role, you will be responsible for .If you have a passion for building customer relationships, .Enroll C... Show more

Siting & Routing Project Manager - Environmental Services (Chicago)

Solvenow Inc.Downers Grove, Illinois, United States
Full-time
Quick Apply

We're actively seeking a Routing & Siting Project Manager to support, manage, and develop business for electric transmission line routing studies, environmental surveys, National Environmental... Show more

Client Account Administrator

Dealer eProcessLisle, IL, United States
Full-time

Are you a detail-oriented professional looking to kickstart your career in automotive client operations? DEP is seeking a motivated, experienced full-time Client Account Administrator to join our D... Show more

Client Care Representative

One Hour Heating & Air Conditioning of Naperville, ILNaperville, IL, US
$15.00 hourly
Full-time

Company participate in employee 401K plan.Training opportunities for industry certifications and career growth.Paid vacation, sick leaves and holidays.Join Our Team of HVAC Service Pros Today!.Do y... Show more

Client Success Manager

AqueityDowners Grove, IL, US
$75,000.00 yearly
Full-time
Quick Apply

Client Success Manager (on-site) Aqueity is looking for a dynamic Client Success Manager to join our team!.The Client Success Manager is responsible for overseeing a portfolio of named accounts and... Show more

Senior Client Manager

GallagherWarrenville, Illinois
Full-time

We’re looking for a Senior Client Manager to join our team.You’ll play a key role in delivering exceptional service to our clients and helping them protect what matters most.This is a chance to mak... Show more

Work From Home - Part-Time Client Services Representative

AOGarciaAurora, IL, United States
Part-time

Part-Time Financial Services Consultant.What could an extra $1,000-$2,000 each month do for your household? Qualified candidates are wanted for the chance to enter financial services on a part-time... Show more

Area Manager - Services Depot - Bolingbrook IL

Best BuyBolingbrook, Illinois
Full-time

Hires, coaches and manages performance of an hourly staff.Provides tactical direction for an hourly workforce within a DDC.Partners internally with peers and leadership to meet building productivit... Show more

Client Services Host

Floyds 99 Barbershop - NapervilleNaperville, IL, USA
$16.00 hourly
Full-time
Quick Apply

If you're a cheerful, outgoing person who loves helping others and supporting a great team, you could be the next.We offer a competitive wage of.Employee assistance program offering discounted or f... Show more

HR Services Services Specialist - Leaves

Endeavor HealthNaperville, IL, United States
Full-time +1

HR Services Specialist, Leaves.The HR Services Specialist, Leaves counsels employees and managers on leaves of absence and requests for accommodation informed by federal, state, and local laws and ... Show more

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Client Care Manager for Non Medical Home Care

Client Care Manager for Non Medical Home Care

Home Helpers DuPageDowners Grove, IL, US
30+ days ago
Salary
$55,000.00 yearly
Job type
  • Full-time
Job description
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Who We Are

At Home Helpers Home Care, we provide high-quality, dependable care that allows older adults to remain safe, independent, and engaged wherever they call home.

We are building a team of professionals who take ownership, communicate clearly, and show up for our clients and each other every day.


About the Role
We are hiring a Client Care Manager to own the client experience from start of care through ongoing service.

This role is responsible for ensuring our clients receive consistent, high-quality care and for owning and resolving escalations end-to-end when issues arise.

You will be the primary point of accountability for client satisfaction, working closely with caregivers and the office team to ensure everything runs smoothly.

This is a hands-on role for someone who:

  • takes ownership of outcomes
  • communicates proactively
  • follows through until problems are fully resolved

Key Responsibilities
  • Contact prospects to schedule sales visits
  • Conduct prospective client visits, convert prospects to clients, and develop care plans
  • Own the client experience from onboarding through ongoing care
  • Own all client escalations from identification through resolution
  • Take accountability for client satisfaction, retention, and service quality
  • Proactively identify and address at-risk clients before issues escalate
  • Serve as the primary point of contact for clients and families
  • Partner closely with the scheduler to ensure strong caregiver-client matches and full coverage
  • Support and coach caregivers in the field to ensure quality care delivery
  • Lead communication with clients and families during changes, challenges, or transitions
  • Document all client interactions and updates in WellSky
What Success Looks Like
  • Clients feel supported, heard, and confident in their care
  • Client issues are owned, resolved, and followed through without being passed off
  • At-risk situations are identified early and addressed proactively
  • Caregivers are aligned and set up for success in each case
  • New clients experience a smooth and confident start
Qualifications
  • 2+ years of experience in home care, healthcare, or a service-based role
  • Strong communication and relationship-building skills
  • Ability to manage multiple clients and priorities at once
  • Demonstrated ownership and follow-through in previous roles
  • Comfortable working in both office and field settings
  • Calm, professional approach in high-pressure situations
  • Experience with care coordination, case management, or client services is a plus
  • Familiarity with WellSky or similar systems is a plus

What Sets You Apart
  • You take full ownership of outcomes—you don’t pass off problems
  • You follow through until issues are fully resolved
  • You communicate clearly and proactively with clients and team members
  • You stay calm and solutions-oriented under pressure
  • You take pride in delivering a high-quality experience every time

Why Join Us
  • Competitive hourly pay
  • Opportunity to grow with a rapidly expanding company
  • Meaningful work that directly impacts people’s lives
  • A team that values ownership, communication, and doing things the right way

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.