Client services manager Jobs in Ontario, CA

Description:

The Organization

San Gabriel/Pomona Regional Center (SG/PRC) is a private, nonprofit agency contracted with the California Department of Developmental Services (DDS) to provide services and supports to individuals with intellectual and developmental disabilities. We proudly serve 30 cities across the Foothill, Pomona, and El Monte Health Districts within Los Angeles County. Our services span the full lifespan—from infants and toddlers, school-age children, and transition-age youth to adults and aging adults. At SG/PRC, our work is guided by compassion, collaboration, integrity, and a shared commitment to making a meaningful difference in the lives of the individuals and families we serve.

Position Description

Under the general direction of the Director of Clinical Services, the Manager of Psychological Services oversees the development, implementation, and assessment of psychological programs. This role offers a unique opportunity for a licensed clinician to combine their clinical expertise with their leadership skills, contributing to the development and delivery of high-quality psychological care.

Essential Job Functions

• Provide administrative oversight of day-to-day operations of psychological services.
• Support Psychological Consultants to the regional center and ensure best practices.
• Supervise students in psychology programs and provide appropriate supervision hours if applicable to staff completing clinical degrees in psychology.
• Complete psychological evaluations and assessments, including eligibility determinations for regional center services.
• Review psychological evaluations and school records for eligibility.
• Participate in interdisciplinary teams for eligibility.
• Represent Regional Center at administrative hearings as it relates to eligibility.
• Support Service Coordinators in monitoring progress in services and assists with interagency documentation.
• Provide training to staff and service providers.
• Assist with documentation for other agencies (e.g., IHSS, SSI).
• Consult with regional center staff, the service providers, and other vendors regarding the needs of the individuals served.
• Participate in team conferences and review assessments and intervention plans completed by other providers/agencies.
• Provide resource and referral information to Individuals served and/or their representatives when appropriate.
• May provide services at the individuals residence, ensuring a natural setting for the individual served.
• Perform additional duties that support departmental and organizational goals.

Requirements:

Employment Standards

• Doctoral degree in psychology.
• A valid license as a psychologist issued by CA State Board of Psychology.
• One year experience working with individuals with developmental disabilities.

Knowledge and Abilities

• Knowledge of persons with developmental and mental disabilities, behavior management theory, principles, and practices; psychopathology; developmental psychology; counseling techniques; crisis intervention; theories and practices of psychological testing; quality management principles; effective training methods; community services and resources.
• Must have knowledge in administering psychological evaluations using psychological tools.
• Ability to make oral and written presentations.
• Ability to develop effective liaison relationships with providers.
• Knowledge and experience in completing psychological evaluations (cognitive, adaptive, ASD assessments).
• Ability to effectively plan and organize various job requirements and adhere to highest standards of quality in an efficient manner.
• Early childhood experience preferred.
• Ability to adapt to changing priorities.
• Knowledge of evidence-based services for people with developmental disabilities and ASD.
• Ability to establish and maintain effective working relationships.

Other Essential Requirements

• Employees using a private vehicle for agency purposes must maintain a valid driver's license and minimum liability insurance coverage.

Physical Demands & Work Environment

• Primarily sedentary work performed in an office environment.
• Occasional driving to and from field visits and meetings.
• Ability to sit for extended periods and operate a computer and standard office equipment.
• Clear verbal communication in person and by phone.
• Occasional standing, walking, bending, and reaching to access files and supplies.
• Occasional lifting, pushing, or pulling of items up to 25 pounds.
• Adequate visual acuity to read documents, use a computer monitor for prolonged periods, and review detailed information.
• Work occurs in a typical office setting with standard lighting, temperature, and moderate noise levels.
• Employees are expected to follow safe and ergonomic work practices.

Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.

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Compensation details: 104000-159619 Yearly Salary

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