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Client services manager Jobs in Orlando, FL

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Client services manager • orlando fl

Last updated: 14 hours ago

Associate, Client Services

Avenue ZOrlando, FL, United States
Full-time

Avenue Z is the AI-first agency - a digital marketing and PR company engineered to move fast.Brands partner with us to drive revenue and reputation across all channels, from ChatGPT to The Wall Str... Show more

Client Payment Manager

Family Partnerships of Central FloridaMaitland, FL, United States
$52,000.00 yearly
Full-time

The Client Payment Manager is responsible for the day-to-day management and oversight of client payment processing functions across Family Partnerships of Central Florida (FPCF).Reporting to the Di... Show more

Commercial Services Manager

Ace Relocation SystemsOrlando, FL, United States
Full-time

Ace Relocation Systems has been a dynamic leader and innovator in the relocation industry for over 40 years.Our commitment to reinvesting in equipment, modern facilities, cutting-edge technology, a... Show more

Service Coordinator - Client Services Specialist

AAA ForkliftsOrlando, FL, USA
$19.00 hourly
Full-time
Quick Apply

Looking for a role where your organizational skills and customer focus truly shine? At AAA Forklifts, we're passionate about delivering exceptional service and creating a workplace where every team... Show more

Event Services Manager

CoralTree HospitalityOrlando, FL, United States
Full-time

Stylish, lively, and always unexpected, Lake Nona Wave Hotel is Orlando's most innovative luxury lifestyle destination.Discover standard-setting technology, dynamic design, and Michelin-recommended... Show more

Professional Services Project Manager

i-Tech Support, Inc.Orlando, FL, United States
Full-time

Professional Services Project Manager/h2pThe Project Manager (PM) is responsible for delivering project services to the client base.As the team lead for the Professional Services Team, the PM will ... Show more

Assistant Client Accounting Manager

Cushman & WakefieldMaitland, FL, United States
Full-time

Assistant Client Accounting Manager.The Assistant Client Accounting Manager is responsible for assisting the Client Accounting Manager with all aspects of portfolio reporting and accounting team ov... Show more

Client Accounting & Advisory Services Solutions Implementation Manager

SaltmarshOrlando, FL, United States
Full-time

Client Accounting & Advisory Services Solutions Implementation Manager.Orlando, FL; Pensacola, FL; Tampa, FL.Elevate Your Career at Saltmarsh!.Saltmarsh is looking for a Client Accounting Advisory ... Show more

Financial Services Audit Manager

WithumOrlando, FL, United States
$110,000.00 yearly
Full-time

Financial Services Audit Manager.Withum is a place where talent thrives - where who you are matters.It's a place of endless opportunities for growth.A place where entrepreneurial energy plus inclus... Show more

Client Success Manager

Avant Healthcare ProfessionalsMaitland, FL, United States
Full-time

The Client Success team nurtures our client relationships following the master staffing agreement process by the Sales team.Client Services matches the demand of our clients with our supply of HCPs... Show more

Private Client Relationship Manager

First HorizonOrlando, FL, United States
Full-time

Private Client Relationship Manager.Job Category: Banking Requisition Number: PRIVA015646.Location: On site as described in posting.Summary: As a Private Client Relationship Manager (PCRM), you are... Show more

Emergency Services Project Manager

Paul Davis of Northwest MichiganOrlando, FL, United States
Full-time

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling.With more than 370 offices in our franchise network, the company serves ... Show more

Project Manager - Office Services

LJAOrlando, FL, United States
Full-time

Project Manager - Office Services.LJA is offering an exciting opportunity that will allow you to reach your full career potential.The structure of our organization is designed to amplify your capab... Show more

Emergency Services Project Manager

Paul Davis Restoration of Central FloridaOrlando, FL, United States
Full-time

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling.With more than 370 offices in our franchise network, the company serves ... Show more

Client Services Manager

Pegasus ResidentialOrlando, FL, United States
Full-time

Your Role as a Client Services Manager:.Your practical and compassionate nature is critical to effectively balance between leasing apartments, managing resident retention, marketing the community, ... Show more

 • New!

Private Client Relationship Manager

First Horizon BankOrlando, Florida, US
Full-time

Location: On site as described in posting.Summary As a Private Client Relationship Manager (PCRM), you are responsible for new business development with High-Net-Worth Clients.You are responsible f... Show more

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Associate, Client Services

Associate, Client Services

Avenue ZOrlando, FL, United States
30+ days ago
Job type
  • Full-time
Job description

Associate, Client Services

Avenue Z is the AI-first agency - a digital marketing and PR company engineered to move fast. Brands partner with us to drive revenue and reputation across all channels, from ChatGPT to The Wall Street Journal, Shopify to TikTok, Meta to Google. Trusted by leaders in consumer brands, tech, and finance, we power the earned, owned, and performance media channels driving influence.

The Associate, Client Services will serve as the strategic liaison between our internal teams and key clients, combining program management with account management to ensure project success and long-term client satisfaction on a limited portfolio of accounts. This role is responsible for overseeing the delivery of multi-project and/or multi-service programs while fostering strong client relationships, identifying growth opportunities, and ensuring overall client retention.

Key Responsibilities:

  • Manage and oversee the delivery of client programs, ensuring alignment with client goals and organizational objectives.
  • Build and maintain strong, trust-based relationships with clients, acting as the primary point of contact for strategic discussions.
  • Collaborate with internal teams to ensure timely, high-quality delivery of projects and services.
  • Identify opportunities to expand client relationships through additional services, upsell or cross-sell opportunities, contributing to strategic account growth. This can be conducted through regular strategic involvement and advising as well as quarterly or regular business reviews.
  • Ensure client satisfaction and retention, proactively addressing any challenges or roadblocks.
  • Track program status, budgets, and timelines, providing regular updates to both clients and internal stakeholders.
  • In office for at least 3 days per week based in Miami or Orlando.

Qualifications:

  • Ability to work autonomously, build relationships with clients and to develop unique client focused solutions based on strong understanding of client business challenges and needs.
  • Strong communication and relationship-building skills.
  • Proven ability to manage projects and drive results in a client-facing role.
  • Experience in identifying client growth opportunities and managing client expectations.
  • Skillful negotiator with experience in conflict resolution.
  • Ability to manage inter-company relationships and appropriately influence across departments internally to deliver results.
  • 3+ years of experience in account management, client services, client strategy or project management.
  • Familiarity with sales cycles, with a moderate quota or commission focus preferred.
  • Experience with HubSpot is preferred.
  • Demonstrated ability to exceed quotas is preferred.

Bonus Qualifications:

  • Marketing experience.
  • Web development experience.
  • Public Relations experience
  • Project Management Professional (PMP) certification.
  • Certified ScrumMaster (CSM) certification.
  • WordPress experience.
  • Agency experience.

Benefits

  • Salary range: $65,000 to $70,000 USD
  • Comprehensive medical, dental, and vision insurance
  • 401(k) with company match
  • Unlimited PTO for a healthy work-life balance
  • Annual professional development stipend
  • Hybrid work model offering flexibility and collaboration