Sales Operations Specialist
Representing our client, WAMU 88.5 FM, we have an exciting role for a Sales Operations Specialist! Whom we refer to as the Sponsor Success Manager, to help ensure independent voices are heard. Do you love the voice of WAMU 88.5 | American University Radio? Are you looking for the opportunity to bring your love for process, problem solving and customer services to the industry you already love, we need to talk! We are looking for a quick-thinking problem-solver to join our post-sales ad ops team to work along side our market leader, sales team and media planner to ensure our client's messages are delivered problem free.
What You Will Be Doing:
- Understanding and supporting the sales process/procedures to successfully execute client campaigns.
- Ensure the execution of client campaigns and proactively communicate to the sales team is knowledgeable of client's on-air schedules, billing, and problem resolution.
- Enter and revise orders in the traffic system.
- Perform month end reconciliation.
- Assist the sales team with sales material creation & recaps.
You Have What It Takes If You:
- Have an aptitude for sales support or operational support role.
- Have a love for customer service.
- Have strong organizational skills and ability to prioritize and multi task in a fast paced environment.
- Are tech savvy with the ability to learn new systems quickly.
- Have a great attitude, flexibility and creativity!
- Have strong interpersonal skills and ability to build relationships with clients and media partners.
- Have an understanding of media sales or strong desire to learn about media sales
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Market Enginuity, we are dedicated to building a diverse and inclusive workplace. If you're excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.
Why You'll Love Working Here:
Hybrid - Health Benefits - Company Paid Life Insurance
Generous PTO - Dental Benefits - Company Paid Identity Theft Protection
Volunteer Time - Vision Benefits
401(k) - Discount Programs - 10-National Holidays
Company Paid Short- and Long-term disability insurance