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Client success manager Jobs in Boise, ID

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Client success manager • boise id

Last updated: 1 day ago

Senior Manager, Client Success

Switchboard HealthBoise, ID, United States
Full-time

You'll lead new customer onboarding and own ongoing client success for a portfolio of payer and provider clients.This is a rare opportunity to join a fast-growing company with a strong, highly enga... Show more

Client Consultant

Alpine Legacy GroupBoise, ID, US
Full-time

At Alpine Legacy Group, we believe in people — their stories, their goals, and their potential.We help protect families, nurture leaders, and build meaningful careers grounded in integrity, g... Show more

Client Travel Specialist

Camirand TravelBoise, Idaho, United States
Remote
Full-time +1
Quick Apply

Camirand Travel / Hello Sunshine Travels.Are you passionate about travel, customer service, and helping others create unforgettable experiences? We are seeking motivated individuals to join our gro... Show more

Online Client Engagement Specialist

Kensington Partners GroupBoise, ID, US
Full-time
Quick Apply

Seeking your next Sales challenge?.We're actively looking for ambitious, self-motivated individuals to join our expanding team as Client Engagement Specialist on a 1099 contract basis.This opportun... Show more

Client Services Agent - Boise, ID

Acumen Fiscal AgentBoise, ID, US
Full-time
Quick Apply

Our passion is to help people lead independent lives through exceptional participant-directed programs.Acumen is a great place to work.Our employees make a positive difference in our clients lives ... Show more

Sr. Client Portfolio Manager

Washington Trust BankBoise, ID, United States
$188,253.00 yearly
Full-time

Under the supervision of the Director of Investments, works as a partner with the WMAS Investments Team and the WMAS Relationship Managers (RMs) by handling all investment aspects and client invest... Show more

Client Success Manager (MedInsight)

MillimanBoise, ID, United States
$78,800.00 yearly
Full-time

Client Success Manager (MedInsight).Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry's most trusted solutions for healthcare intelli... Show more

Account Manager II/Customer Success Account Manager (Boise, ID - Remote)

Digi InternationalBoise, ID, United States
$67,000.00 yearly
Full-time

Account Manager II/Customer Success Account Manager.Since 1985, Digi International has been a pioneer in wireless communication, forging the future for connected devices and responding to the needs... Show more

Director Client Services

Advantage Unified CommerceBoise, ID, United States
Full-time

At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Director of Client Services to serve as the business leader in charge of all client-related services and sup... Show more

Client Enrollment Specialist

AO Globe LifeBoise, ID, US
Full-time
Quick Apply

AO Globe Life is hiring motivated professionals to support credit union members who are already connected with our organization and seeking guidance on supplemental coverage options.This fully remo... Show more

Remote Client Experience Manager

Traveling with MchailaBoise, Idaho, United States
Remote
Part-time
Quick Apply

This fully remote role combines client service, operations coordination, and process management.Its ideal for a self-motivated professional who enjoys managing moving parts, supporting clients, and... Show more

Sr Client Advisor

TrucordiaBoise, Idaho, United States
Full-time

Meets established sales quotas on monthly, quarterly, and annual basis.Utilizes Trucordia sales and marketing tools to execute results-oriented activities such as cold calls, in-person appointments... Show more

Director of Client Finance

Charter ImpactBoise, ID, United States
$120,000.00 yearly
Full-time

Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management.We accomplish this through enthusiastic coll... Show more

Director, Client Success Operations

VELOXBoise, ID, United States
Full-time

Director Of Client Success Operations.VELOX is an award-winning, ROI-focused digital marketing agency.We specialize in strategy, organic search, paid media, technical SEO, content, and advanced rev... Show more

Remote Client Experience Manager

Traveling with MichailaBoise, ID, United States
Full-time

Were seeking a results-driven Client Experience Manager to oversee client communications, manage service workflows, and ensure a seamless, high-quality experience from onboarding through completion... Show more

Client Account Specialist - Remote

Unlock Potential 360Boise, ID, us
Remote
Full-time

We are in a multi-trillion dollar industry because people need our help.This role focuses on helping clients understand their options and guiding them through the process using a step-by-step pathw... Show more

Client Servicing Analyst

Clearwater AnalyticsBoise, ID, United States
Full-time

Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients.They excel in addressing inquiries related... Show more

Client Disputes Analyst

WaFd BankBoise, ID, United States
Full-time

The Client Disputes Analyst is responsible for providing high-quality support to Branches, the Client Care Center, Deposit Operations, Payment Operations, and other internal departments to best sup... Show more

Client Acquisition Representative

Summit Sky ConsultingBoise, ID, United States
Full-time

Step Into a Career Where Your Ambition Drives Your Success.Summit Sky Consulting is looking for motivated professionals who are ready to grow in a dynamic remote sales environment.If you enjoy buil... Show more

Remote Client Support Representative

CrossborderswithalexBoise, Idaho, United States
Remote
Full-time
Quick Apply

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey.In this fully remote role, you will serve as a key point of contact for travelers, p... Show more

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Senior Manager, Client Success

Senior Manager, Client Success

Switchboard HealthBoise, ID, United States
8 days ago
Job type
  • Full-time
Job description

Client Success Manager

You'll lead new customer onboarding and own ongoing client success for a portfolio of payer and provider clients. This is a rare opportunity to join a fast-growing company with a strong, highly engaged client base and play a critical role in shaping how we deliver value to our customers.

In this role, you'll make immediate, direct contributions by driving successful implementations, supporting client operations, and ensuring our partners realize measurable impact from the Switchboard platform. As we scale, your work will directly influence how we build our client success function and expand our reach. You will be part of Switchboard's mission to positively impact how patients access specialty care.

What we're building

  • Our EMR-integrated software application identifies the high-quality, low-cost specialty care options for patients with care needs
  • Our software platform connects patients with care and improves care continuity
  • Our national, virtual-first, multi-specialty network delivers convenient, high-value care
  • Our clients use our platform to guide their patients to faster specialty care access

What you'll do

  • Lead onboarding, implementation, and ongoing client success for Switchboard clients, including payers, risk-bearing providers, and healthcare organizations accountable for total cost of care
  • Serve as a trusted advisor to client stakeholders, ensuring successful adoption and measurable impact from the Switchboard platform
  • Become a subject matter expert on the Switchboard platform and the operational workflows it enables
  • Partner closely with the executive, sales, and engineering teams to ensure we are building solutions that address real client needs
  • Design and deliver customer onboarding programs, platform training, and enablement materials
  • Manage and strengthen relationships with key client stakeholders, guiding requests and issues through to resolution
  • Monitor client performance and proactively identify opportunities to improve adoption, outcomes, and satisfaction
  • Build client reporting, dashboards, and executive presentations to communicate impact and value
  • Identify and develop expansion opportunities within the existing client base
  • Serve as the voice of the customer at Switchboard to support strategic development
  • Collaborate cross-functionally with sales, engineering, and operations teams to address client needs and improve workflows
  • Contribute to the development of scalable onboarding processes, implementation playbooks, and client success best practices as the company grows

What you'll bring

  • 4+ years of experience in client success, account management, or customer operations within healthcare or digital health. Background in healthcare operations consulting, or enterprise software implementation is a plus
  • Demonstrated success leading complex implementations and driving adoption of new technology or operational solutions
  • Strong executive communication skills with the ability to engage healthcare leaders and operational stakeholders
  • Deep understanding of the healthcare ecosystem, including health systems, provider organizations, and care delivery workflows.
  • Experience working with value-based care models, risk-bearing providers, or payer-provider collaboration preferred
  • Strong project and program management capabilities, with the ability to manage multiple client initiatives simultaneously
  • Comfort working in a fast-moving startup environment where processes are evolving and ownership is high
  • Willingness to travel up to 25% as needed for client engagement
  • Based in Boise, ID preferred