Talent.com

Client success manager Jobs in Cape Coral, FL

Create a job alert for this search

Client success manager • cape coral fl

Last updated: 4 days ago

Client Relations Manager - Maintenance (49738)

Juniper LandscapingFort Myers, FL, United States
Full-time

Client Relations Manager - Maintenance.Juniper and our clients, setting reasonable expectations and ensuring we meet those expectations for the client's landscaping needs.Juniper is a full-service ... Show more

Student Success Advisor I

Florida SouthWestern State CollegeFort Myers, US
$45,236.73 yearly
Full-time

Florida SouthWestern State College.Student Success Advisors within the Office of Academic Advising provide direct service, support, and developmental advising to students and make appropriate refer... Show more

Client Support Specialist

Traveling with TashaCape Coral, FL, United States
Full-time

We are looking for a Customer Relations Specialist to support clients with travel planning and booking services.In this role, you will assist clients in exploring travel options, coordinating reser... Show more

Client Success Partner

GartnerFort Myers, FL
$62,000.00 yearly
Full-time

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client.Associates seek to understand and surface client’s business priorities,.T... Show more

Client Success Associate (Spanish Speaking)

GartnerFort Myers, FL, United States
$53,000.00 yearly
Full-time

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment.Associates seek to understa... Show more

Payroll & Client Service Specialist (UKG Ready required)

Insurance Office of AmericaCape Coral, FL, US
$24.00 hourly
Full-time

Title: Payroll & Client Service Specialist.Fully Remote, though hybrid preferred if located near Lakewood Ranch or Longwood, FL.The UKG Ready Payroll & Client Service Specialist “CSR” is responsibl... Show more

REMOTE in Cape Coral FL- Client Partner

CordovaCape Coral, FL, United States
Remote
Full-time

Cordova is a boutique style firm focused on creating custom software solutions and staffing technology, executive and nearshore teams for corporations of all sizes in need of supplemented growth.Du... Show more

Sales Manager – Client Engagement

DermaVe SpaFort Myers, United States
$3,000.00 monthly
Full-time

Sales Manager – Client Engagement.Guide clients through premium spa service options.Assist clients in selecting appropriate treatments.Track and report sales results regularly.Provide consistent, p... Show more

Client Services Associate

Equity TrustFort Myers, Florida, United States
Full-time
Quick Apply

This position is based out of our Fort Myers, FL office and is eligible for a hybrid schedule after successful completion of the probationary period.The Client Services Associate assists existing c... Show more

Client Success Manager (GBS HR)

GartnerFort Myers, FL
$70,000.00 yearly
Full-time

Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies.Regularly meet and ... Show more

Private Client Relationship Manager -Ft. Myers, FL

FinTrust Connect LLCFort Myers, FL, United States
Full-time

Private Client Relationship Manager - Ft.Fort Myers, Florida, United States Or refer someone Job Openings Private Client Relationship Manager - Ft.About the Job Private Client Relationship Manager ... Show more

Galloway Lincoln Sales Client Advisor

Sam Galloway Ford IncFort Myers, FL, United States
Full-time

Welcome to Galloway Lincoln, where we prioritize a work-life balance for our sales personnel and have a healthy portfolio of repeat clientele.No late nights or Sunday's here! We are actively seekin... Show more

Client Success Manager

GartnerFort Myers, FL
$70,000.00 yearly
Full-time

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment.Associates seek to understa... Show more

Client Success Associate

GartnerFort Myers, FL
$53,000.00 yearly
Full-time

What makes Gartner a great place to work? .We're recognized worldwide as a great place to work year after year.We've been recognized by Fortune as one of the World’s Most Admired Companies, named a... Show more

Client Service Specialist

US012 Marsh & McLennan Agency LLCBrittany,Fort Myers
Full-time

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight.It’s a result of hard work by extraordinary people.More than 11,000 of the industry’s brightest talent drive our efforts to ... Show more

People also ask
Client Relations Manager - Maintenance (49738)

Client Relations Manager - Maintenance (49738)

Juniper LandscapingFort Myers, FL, United States
4 days ago
Job type
  • Full-time
Job description

Client Relations Manager - Maintenance

Hybrid Fort Myers, FL

Overview

Category Sales

Description

Juniper is Growing! We are seeking a Client Relations Manager to be the liaison between Juniper and our clients, setting reasonable expectations and ensuring we meet those expectations for the client's landscaping needs.

Juniper is a full-service landscape design, build, and management company servicing the Southeast. We are recognized as an award-winning leader in our industry with over 20 locations and 2,000+ team members. At Juniper, the foundation of who we are, how we perform, and how we treat others is guided by our core values. We are committed to a culture that welcomes, grows, and celebrates people who share in our mission to design, build, and maintain the best landscaping in the industry.

We offer career growth opportunities and excellent benefits (health/dental/vision insurance, 401K, and PTO plans). Join our company, where we Welcome/Grow/Celebrate you at Juniper!

Responsibilities:

  • Grow existing client's business as well as secure new clients within the Construction Landscaping Services.
  • Setting & managing expectations with our clients
  • Building strong, favorable relationships with our clients
  • Managing all interactions with clients' decision maker or "DM" pertaining to deadlines, pricing & follow up at the "DM" level.
  • Managing the financial portion of contracted work including original contracts and change orders. Monitor small enhancement/change order sales and interactions on projects completed by the field supervisor and their client peer (not a main "DM").
  • Communication: Communicates all pertinent info including but not limited to changes in scope, deadlines, and expectations to the "DM" even after the job is ongoing.
  • Gathering accurate information for the estimating and design team to perform their duties including all job information and deadlines.
  • Turning over contracted work to operations, with accurate plans, proposals, contracts, budgets & schedules.
  • Monitor and be accountable for project and accounts Gross Margin.
  • Communicating with operations to ensure they have client contacts and fully understand the expectations set with the client for every new project.
  • Reporting on potential and secured sales weekly.
  • Creating forecasts for your market to help company better plan for fluctuations in demand.

Qualifications:

  • Sense of urgency- There should never be a day that goes by when you don't respond you a client call or email. It's as simple as a follow-up call, text, or email to let them know you are aware of their request and are working on it. We have zero tolerance for lack of availability or follow-up with clients.
  • Over-communication both internally and externally. Communicating internally to ensure your requests are being fulfilled from individual departments as well as communicating with clients when changes happen.
  • Clear understanding of your market & client- You should be able to accurately report the state of your market and client from a business standpoint. Forecasted growth or drop off, service failures, and areas that need improvement to help us grow sales. Reporting on positive news to internal sales support is critical, too.
  • Strong networking ability- You should be an active member of relevant organizations to promote Juniper's brand and secure new opportunities. Conduct or sponsor training events for CAM's and board members. Attending after hours events put on by organizations or potential clients.
  • Knowledgeable in the following scopes: Horticulture, Pest & Fertilization, Arbor work, etc.
  • High Level of proficiency with Office Products, presentation preparation & generating client-catered marketing materials.
  • Strong established reputation in the industry is a plus.
  • Certified CEU instructor is a plus.
  • Any and all licenses and qualifications are a plus.

We Welcome/Grow/Celebrate you at Juniper! Equal Opportunity Employer