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Client success manager Jobs in Chandler, AZ

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Client success manager • chandler az

Last updated: 8 hours ago

Customer Success Specialist

local workChandler, AZ, US
$55,000.00 yearly
Full-time

At LocalWork, we are excited to announce an opening for a full-time Customer Success Specialist to join our dedicated team.This challenging and rewarding role is ideal for a professional looking to... Show more

Director, Customer Success

spidr techMesa, AZ, United States
Full-time

Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem dispatch, law enforcement, forensics, courts, and beyond.We've grow... Show more

Client Sales Lead

serenity mental health centersChandler, AZ, US
Full-time
Quick Apply

Ready to Lead with Heart? Bring Your Customer Service Experience to a Purpose-Driven Team.At Serenity, we’re building high-impact teams and transforming the way people experience well-bei... Show more

Client Services Coordinator

community medical servicesMesa, AZ, United States
Full-time

Shift: Monday - Friday 4:15am -12:15pm and rotating Saturdays 5:45am - 9:00am.Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic.Under ... Show more

Client Service Coordinator

synergy home careChandler, AZ
Full-time

At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to support a dedicated team who cares for a wide variety of people; spanning all ages and al... Show more

AAB Client Onboarding Manager

western alliance bancorporationChandler, AZ, United States
Full-time

As an Operations Manager III you'll be responsible for overseeing a regional banking operations team, ensuring smooth workflow, efficiency, and adherence to applicable policies and procedures.A reg... Show more

 • New!

BMW Client Advisor

chapman bmw chandlerChandler, AZ, US
Full-time

W Orchid Ln, Chandler, AZ 85226.Shifts Vary | Monday-Saturday 8am-8pm (5-day workweek).Commission | Uncapped earning potential.As one of the leading automotive retailers in Arizona and Nevada, we t... Show more

UKG Ready Client Success Specialist - AZ, GA - On Site

vensureChandler, AZ, United States
Full-time

Results-driven Client Success professional responsible for managing a portfolio of clients and driving satisfaction, retention, and product adoption.Oversees the full client lifecycle, from post-im... Show more

Client Enablement Analyst

brixton groupChandler, AZ, United States
Full-time

Asset Management Services Onboarding Specialist.Duration: 6+ months Location: Chandler, AZ or Dallas, TX Partner with clients, sales, operations, technology, and third-party vendors to onboard and ... Show more

Client Intake Specialist

neeley lawChandler, AZ, US
$21.00–$23.00 hourly
Full-time

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of a client intake specialist to take client relations t... Show more

Account Executive - Customer Success

ava hrChandler, AZ, US
$50,000.00 yearly
Full-time

Ava HR is excited to announce a career opportunity for a dedicated and results-driven Account Executive - Customer Success.This full-time position is designed for individuals passionate about foste... Show more

17312 - Client Success Manager

distroChandler, Arizona, United States, 85224
Full-time

About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology... Show more

Customer Success Manager

sorabanChandler, AZ, United States
Full-time

Location: Chandler, AZ (In-Office).Soraban helps accounting firms work smarter by combining automation, AI-powered workflows, and modern tools into one platform.Our customers rely on us during thei... Show more

Mining Client Project Manager I

empire catMesa, AZ, United States
Full-time

As directed by Management, work with Equipment Managers to improve critical business processes that drive Client fleet optimization and successful financial impact/results for Empire and Clients.Se... Show more

In-Field Client and Caregiver Success Specialist

generations home careMesa, AZ, US
$48,000.00–$50,000.00 yearly
Full-time

In-Field Client and Caregiver Success Specialist.We are a Generations Home Care, LLC is a growing business that provides non-medical, in-home care and support services for adults and seniors.We foc... Show more

Part-Time (Contractor) Community Success Manager (Mesa, AZ)

viva benefitsMesa, AZ, United States
$20.00–$35.00 hourly
Part-time

Community Success Manager (CSM).As a Community Success Manager (CSM), you will serve as a personal, in-person point of contact for 200+ families across a manufactured home community in Mesa, Arizon... Show more

Client Experience Specialist

ethos veterinary healthGilbert, AZ, US
$17.00–$24.00 hourly
Full-time +1
Quick Apply

Client Experience Specialist - AVECCC Gilbert, Arizona $17-$24 per hour Full-time or Part-time opportunity in Gilbert, Arizona Schedule:.Sunday - Wednesday, 7p-7a (a variation of 3/12-hr shifts) AV... Show more

BMW Client Advisor

chapman volkswagen tucsonChandler, AZ, United States
Full-time

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966.As one of the leading automotive retailers in Ar... Show more

Customer Success Manager

strong mindChandler, Arizona, United States, 85225
Full-time
Quick Apply

Job Title: Customer Success Manager.StrongMind is a remote-first education and technology company on a mission to transform learning for students, families, and educators across the country.For mor... Show more

Customer Success Specialist

ava hrGilbert, AZ, US
Full-time

We are looking for a dynamic Customer Success Specialist to help us onboard customers and retain our core customer base.In this role, you will work directly with our customers to find out what issu... Show more

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Customer Success Specialist

Customer Success Specialist

local workChandler, AZ, US
30+ days ago
Salary
$55,000.00 yearly
Job type
  • Full-time
Job description

At LocalWork, we are excited to announce an opening for a full-time Customer Success Specialist to join our dedicated team. This challenging and rewarding role is ideal for a professional looking to thrive in a dynamic, non-remote work environment. Our Customer Success Specialist plays a pivotal role in enhancing our client's experiences and ensuring their success using our platform. This opportunity is perfect for individuals passionate about delivering exceptional support and building lasting relationships with clients.

The successful candidate will be based in our office, directly engaging with our clients to help them navigate and maximize the benefits of our solutions. As a Customer Success Specialist, you'll be instrumental in guiding our clients through their customer journey, ensuring they receive the utmost value from our services. We're looking for a proactive team player who excels in a fast-paced setting and is committed to driving customer satisfaction through excellent service and product knowledge.

Duties and Responsibilities

  • Develop and maintain strong relationships with customers, understanding their needs and ensuring their success with LocalWork.
  • Onboard new customers, providing training and resources to ensure they are fully equipped to effectively use our platform.
  • Monitor customer health metrics, identify risk, and execute loyalty programs to boost customer engagement.
  • Act as a liaison between the customer and various teams, including Sales and Technical Support, to ensure customer issues are resolved promptly.
  • Gather customer feedback and collaborate with the product team to help drive product improvements.
  • Regularly update clients on new features and functionalities, encouraging adoption and deeper product integration.
  • Conduct periodic check-ins and execute on customer retention strategies to reduce churn.
  • Prepare detailed reports on account status, renewal, and forecast for internal use to aid in decision-making processes.
  • Advocate for the customer's needs internally within the company to ensure that their goals and deadlines are met.
  • Facilitate successful resolution of customer concerns, escalating higher complexity issues as necessary.

Requirements

  • Proven experience in a customer success, account management, or similar client-facing role.
  • Strong knowledge of customer success processes and CRM software, with preference given to candidates with HubSpot experience.
  • Exceptional ability to communicate and foster positive business relationships.
  • Accountability in driving retention and satisfaction through innovative strategies and tactics.
  • Excellent organizational skills, with the ability to manage multiple accounts and priorities seamlessly.
  • Adept at problem-solving and negotiation, with a consistent track record of resolving issues and ensuring customer success.
  • Resilience in navigating customer concerns and maximizing satisfaction while maintaining positive client relationships.
  • Higher education in related fields (Business, Communications, or similar) preferred.
  • Ability to thrive in a dynamic, collaborative environment and invest in ongoing personal and professional development.
  • Keen attention to detail and an analytical mindset towards customer engagement and retention metrics.