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Client success manager • durham nc
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A company is looking for an Amazon Account Director to manage client relationships and ensure satisfaction while identifying growth opportunities.
Key Responsibilities
Lead client on-boarding and maintain proactive communication to ensure satisfaction
Oversee project management and track performance metrics to identify growth opportunities
Address client concerns proactively and manage retention strategies
Required Qualifications
3+ years of experience in customer success or account management
Bachelor's degree in Business, Marketing, or a related field
Proven ability to manage client portfolios and success processes
Experience in PPC, Amazon strategy, or digital marketing is preferred
Strong project management and cross-team collaboration skills