Client success manager [h1.location_city]
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Client success manager • lincoln ne
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It’s an exciting time to join defi!.SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operatio...[show_more][last_updated.last_updated_30]
The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and...[show_more][last_updated.last_updated_variable_days]
Description • • At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities...[show_more][last_updated.last_updated_variable_days]
A company is looking for a Client Success Manager to support clients within the Managed Security Solutions business unit.
Key Responsibilities Briefing new clients on operational execution and exp...[show_more][last_updated.last_updated_30]
As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everyth...[show_more][last_updated.last_updated_30]
The Benefits Client Manager serves as the primary contact for a book of group and individual benefits clients, delivering exceptional service and guidance throughout the plan year.This role manages...[show_more][last_updated.last_updated_variable_days]
We hire the best of the best to ensure you're working with people you can constantly learn from.You're trusted to get your work done your way while testing the limits of what's possible and what's ...[show_more][last_updated.last_updated_variable_days]
Looking for your chance to make a real impact?.Firespring, Nebraska's first Certified B Corporation®, is looking for an amazing human to join our team.
We're known for providing marketing, printing ...[show_more][last_updated.last_updated_variable_days]
Capital One Ad Solutions Manager, Client Development Affiliate Marketing.Capital One Ad Solutions is looking for a Strategic Client Manager to join the Partnerships Team.
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At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities.
Our associates are at the heart of delivering that promise, so we promise ...[show_more][last_updated.last_updated_30]
A leading insurance firm in Lincoln, Nebraska is seeking an Account Manager to act as the primary business contact for clients.
The role involves ensuring client satisfaction, managing accounts, and...[show_more][last_updated.last_updated_variable_days]
National Mission Critical Client Leader.DLR Group is an integrated design firm with a promise to elevate the human experience through design.
This fuels the work we do around the world and inspires ...[show_more][last_updated.last_updated_variable_days]
Partner Marketing Success Manager.Since 1989, SHI International Corp.We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.Over 17,000...[show_more][last_updated.last_updated_variable_days]
Transaction Manager - High Tech Client.Remote - US - Remote - US - United States of America.Are you a highly organized, detail-oriented commercial real estate professional ready to contribute to gr...[show_more][last_updated.last_updated_variable_days]
Step into our legacy of serving working class families since 1951 providing life accident and supplemental health products to safeguard members of labor unions credit unions associations and their ...[show_more][last_updated.last_updated_variable_days]
Ready to be pushed beyond what you think you’re capable of?.At Coinbase, our mission is to increase economic freedom in the world.
It’s a massive, ambitious opportunity that demands the best of us, ...[show_more][last_updated.last_updated_variable_days]
What Customer Success contributes to Cardinal Health.Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enh...[show_more][last_updated.last_updated_variable_days]
Are you skilled at building relationships and guiding clients toward success? Do you enjoy solving complex problems while maintaining a positive, professional demeanor?.
Join our Client Success Team...[show_more][last_updated.last_updated_30]
Client Manager Business Insurance.Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.
The industry's brightest talent drive ...[show_more][last_updated.last_updated_30]
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Marsh & McLennanLincoln, NE, US[job_card.full_time]
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defi AUTO LLCLincoln, NE, US[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]As a key component of the client’s Account Plan, develop a plan to secure timely Service Agreement Renewals. Monitor client satisfaction, facilitate improvement as needed, and regularly stay in touch with client’s key stakeholders. Leverage industry trends and defi SOLUTIONS competition knowledge to demonstrate defi SOLUTION’s value proposition. Understand and promote defi SOLUTIONS capabilities, solution sets and match those with client’s needs, ensuring that defi SOLUTIONS increases wallet share with each client Understand the client’s business problems and strategic objectives; develop formal proposals for additional products & services that address the client’s needs. Ensure a fair return on defi SOLUTIONS’ services rendered by following up on any client receivables and negotiating a fair resolution on any items in question. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Bachelor’s degree required. Relevant equivalent work experience may be substituted for degree requirement. Lending technical experience. Minimum 5 years of experience in one of the following areas : auto finance lending, software, or professional services. Minimum 3 years of experience managing and growing relationships with large / complex financial organizations. Additional special training in banking is highly desirable. Knowledge of defi systems is helpful Fundamental knowledge of computer systems including host-based systems, especially financial data processing systems highly desirable Proven ability to interface with high level senior management or executives and requires minimal supervision and direction. Competitive sales renewal ability. Proven track record in attaining / exceeding of quota based metrics Strategic account planning experience required Strong presentation skills Excellent communication skills that include internal communication of client opportunities, issues, escalations and external communication that includes key defi messages Demonstrated leadership coupled with strong business acumen Requires ability to influence at multiple levels internally and externally to accomplish business goals Travel is required Proficiency in working with Microsoft tools : Word, Excel, PowerPoint and Outlook. Up to 50% travel
Job Description
Job Description
About defi SOLUTIONS :
It’s an exciting time to join defi!
defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company’s comprehensive suite of originations, servicing, and managed servicing solutions together with technology-enabled processing services creates a flexible, configurable, and scalable platform that addresses lenders and borrowers ever-evolving needs. defi SOLUTIONS combines the expertise of defi SOLUTIONS and the former Sagent Auto Lending with the backing of Warburg Pincus, Bain Capital Ventures and Fiserv.
Position Purpose :
The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business relationships with a portfolio of large, multi-million dollar clients from a strategic and consultative perspective. Serving as the primary contact for the client’s executive and / or senior level managers, the Senior Client Executive is responsible for managing and growing the overall relationship with key senior-level decision makers and influencers at assigned clients to create customer loyalty and increase revenues. The Senior Client Executive will leverage our solutions to maximize client’s growth and profitability, utilizing various company resources to ensure client satisfaction, retention and increased profitability for defi SOLUTIONS.
Essential functions :
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Client Relationship :
- Establish and maintain effective relationships with key senior executive and operational decision makers by proactively meeting on-site with clients. Understand the politics of client’s organization in order to appropriately influence decision makers.
- Understand business problems, strategic objectives, competitive standing, and critical success factors to determine the best solutions.
- Leverage defi SOLUTIONS internal resources, including business unit and corporate executives, to establish and maintain an effective relationship with the client.
- Utilize consultative approach to demonstrate our desire to maximize client’s growth & profitability.
- Develop and document an Account Plan at least annually that includes the integration of other defi SOLUTIONS business units, establish a course of action to accomplish specific goals, and coordinate Account Plan with other business units.
- Promote client attendance at defi SOLUTIONS sponsored events
Client Retention :
Revenue Maintenance & Growth :
Required Education and Experience :
Preferred Education and Experience :
Additional eligibility requirements :
Travel required :
Affirmative Action / EEO statement :
defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.