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Client success manager [h1.location_city]

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Client success manager • madison wi

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  • [promoted]
Customer Success Manager, Daylight

Customer Success Manager, Daylight

RentableMadison, WI, US
[job_card.full_time]
We're Changing the Rentals Industry.We're a profitable, growth-stage company specializing in industry-leading martech and data SaaS products for the rentals industry.Originally known for bu...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Success Manager

Customer Success Manager

PerformYardMadison, WI, US
[job_card.full_time]
Ready to join a fast growing, and category leading SaaS company? Do you want to build a career in customer success? Do you want to get involved in technology but love supporting customers? Are you ...[show_more][last_updated.last_updated_30]
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Customer Success Manager

Customer Success Manager

UnderstoryMadison, WI, US
[job_card.full_time]
Have you consistently bridged the gap between businesses and their clients, creating lasting relationships and ensuring unparalleled service delivery? Do you thrive in fast-paced, client-centric en...[show_more][last_updated.last_updated_30]
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Client Success Manager

Client Success Manager

Cohere HealthMadison, WI, US
[job_card.full_time]
We are seeking a Client Success Manager to join our Client Management Team.In this role, you will be responsible for taking ownership for steady state account relationships and acting as the primar...[show_more][last_updated.last_updated_variable_days]
Customer Success Account Manager

Customer Success Account Manager

ISC2Madison, WI, United States
[job_card.full_time]
As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everyth...[show_more][last_updated.last_updated_30]
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Client Success Representative (Remote, Contract)

Client Success Representative (Remote, Contract)

InfuseMadison, WI, US
[filters.remote]
[job_card.full_time]
Client Success Representative (Remote, Contract).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every hu...[show_more][last_updated.last_updated_30]
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Senior Customer Success Manager

Senior Customer Success Manager

Findhelp, A Public Benefit CorporationMadison, WI, US
[job_card.full_time]
We’re changing the way people connect to social care.At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources,...[show_more][last_updated.last_updated_30]
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Product Success Manager

Product Success Manager

RippleMatchMadison, WI, US
[job_card.full_time]
The current status quo of finding a first job is broken : Traditional career services and job boards with millions of postings aren't very helpful, and figuring out where to begin your career is a d...[show_more][last_updated.last_updated_30]
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Customer Success Manager

Customer Success Manager

KnakMadison, WI, US
[job_card.full_time]
Knak is a mission-driven company.Empowering people to be creative.We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by p...[show_more][last_updated.last_updated_variable_days]
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Customer Success Manager - Commercial (Madison)

Customer Success Manager - Commercial (Madison)

Appian CorporationMadison, WI, US
[job_card.full_time]
Customer Success Manager - Commercial (Madison).Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is...[show_more][last_updated.last_updated_30]
Manager, Customer Success

Manager, Customer Success

Exact SciencesMadison, WI, US
[job_card.full_time]
The Manager, Customer Success will oversee all operational and administrative processes associated with the Customer Care organization. This role will assist in the development and implementation of...[show_more][last_updated.last_updated_30]
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Strategic Customer Success Manager

Strategic Customer Success Manager

Siena AIMadison, WI, US
[job_card.full_time]
Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs.Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers acro...[show_more][last_updated.last_updated_30]
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Lead Customer Success Manager

Lead Customer Success Manager

VertexMadison, WI, US
[job_card.full_time]
This position is responsible for driving product adoption, deliver high levels of business value, and cultivate deep customer relationships. This role will be responsible for all aspects of renewals...[show_more][last_updated.last_updated_variable_days]
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Customer Success Manager (Remote CA)

Customer Success Manager (Remote CA)

Motorola SolutionsMadison, WI, US
[filters.remote]
[job_card.full_time]
The Customer Success Manager (CSM) will be responsible for proactively driving adoption, product utilization, retention, and customer satisfaction, developing customers into advocates across all ac...[show_more][last_updated.last_updated_variable_days]
VIP Relationship Manager / Client Success Manager (CSM)

VIP Relationship Manager / Client Success Manager (CSM)

LaborintosMadison, Wisconsin, .US
[job_card.full_time]
[filters_job_card.quick_apply]
Contamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al Talento Humano en múltiples sectores...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Success Manager

Customer Success Manager

KineticMadison, WI, US
[job_card.full_time]
As we expand across North America, we're searching for a Customer Success Manager (CSM) who brings firsthand experience in student housing, residence life, or campus operations.This isn't just a "n...[show_more][last_updated.last_updated_30]
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Client Manager

Client Manager

TeleTracking TechnologiesMadison, WI, US
[job_card.full_time]
The Client Manager serves as the primary, non-clinical relationship manager for named health system clients, and is responsible for retention / renewal, and contract management.The Client Manager col...[show_more][last_updated.last_updated_30]
  • [new]
Senior Customer Success Manager

Senior Customer Success Manager

OracleMadison, WI, United States
[job_card.full_time]
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges.We've partnered with industry-leaders in almost every sector, and continue to thrive after 40+ y...[show_more][last_updated.last_updated_variable_hours]
  • [promoted]
Senior Customer Success Manager

Senior Customer Success Manager

AlmediaMadison, WI, US
[job_card.full_time]
Senior Customer Success Manager At Almedia.Almedia is a place where those who want to push harder can accelerate their careers faster than anywhere else. We're aiming to become Germany's second boot...[show_more][last_updated.last_updated_30]
Customer Success Manager, Daylight

Customer Success Manager, Daylight

RentableMadison, WI, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

We're Changing the Rentals Industry

We're a profitable, growth-stage company specializing in industry-leading martech and data SaaS products for the rentals industry. Originally known for building and operating one of the U.S.'s largest rental marketplaces, Rentable has since expanded its portfolio to include two high-growth products : Daylight , our Revenue Management solution, and Explore , our portfolio analytics and benchmarking platform.

We're a 100% remote team of 100+ employees across the U.S. We operate on a strict no a

  • holes policy and have built a community of high-performing people who take our work seriously but not ourselves.

While we've raised $30MM+ from world-class investors, we're profitable, well-capitalized, and have an indefinite runway. We pride ourselves on achieving rapid growth without burning capital.

If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you.

The Role

As a Customer Success Manager for Daylight , you'll play a critical role in helping our multifamily clients maximize the value of Rentable's revenue management platform. You will manage customer relationships end-to-end—driving adoption, retention, and growth—while partnering closely with Pricing Advisors , Product , and Support to deliver measurable revenue performance outcomes.

This role requires a deep understanding of multifamily pricing strategy, data-driven decision-making, and customer relationship management. You'll act as a trusted advisor to operators, asset managers, and revenue teams—helping them achieve pricing efficiency and operational excellence using Daylight.

Responsibilities

  • Manage a portfolio of Daylight customers, ensuring successful adoption, engagement, and renewals.
  • Partner closely with Pricing Advisors to deliver measurable pricing performance and customer satisfaction.
  • Lead QBRs and business reviews focused on ROI, rent growth, and product impact.
  • Drive customer utilization through proactive outreach, data insights, and process recommendations.
  • Collaborate cross-functionally with Product , Onboarding , and Support to address issues and influence roadmap priorities.
  • Own renewals and support expansion opportunities in collaboration with Sales.
  • Act as the customer advocate internally, ensuring feedback is captured and prioritized.
  • Maintain accurate customer records and engagement notes in CRM systems (Salesforce, Asana, etc.).
  • Provide mentorship and subject matter input to peers as Daylight scales.

    • Qualifications

  • 5+ years of experience in Customer Success, Account Management, or Consulting, preferably in SaaS or PropTech.
  • Experience in multifamily revenue management, pricing strategy, or asset management is strongly preferred.
  • Proven ability to communicate technical or data-driven insights to executive-level stakeholders.
  • Strong analytical and problem-solving skills with a bias for action.
  • Highly organized and comfortable managing multiple complex accounts simultaneously.
  • Proficient in Salesforce or similar CRM tools, Google Suite, and analytics dashboards.
  • Excellent written and verbal communication skills; capable of influencing cross-functional stakeholders.
  • Bachelor's degree required; advanced degree or relevant industry certifications a plus.

    • Why Rentable :

  • 100% remote workplace
  • Competitive Compensation
  • Open Vacation Policy (you take vacation whenever you want)
  • Medical, Dental, and Vision Insurance
  • 100% paid Short-Term Disability, Long-Term Disability, and Life Insurance program
  • 401k Program
  • No A
  • hole policy

    • If you need assistance and / or a reasonable accommodation in the application or recruiting process, please contact your recruiter.

    Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

    We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.