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Client success manager • minneapolis mn
Client Success Manager
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Gemini : Advanced Marketing SolutionsMinneapolis, MN, US- serp_jobs.job_card.full_time
Job Description
Job Description
Salary : Based on experience
Job Title : Client Success Manager - Digital Marketing
Reports To : Director of Client Success & Strategy
In this dynamic and exciting role, you'll have the unique opportunity to serve as both an account manager and project manager for a diverse range of small to mid-sized accounts. You'll work closely with customers and internal teams, playing a pivotal role in driving success for your clients and collaborating with your team. This position offers the perfect blend of client interaction and strategic planning, making each day both challenging and rewarding as you help shape the future of our clients' businesses.
KEY RESPONSIBILITIES
1) Client Communication & Relationship Building :
- Serve as the primary contact for clients, understanding their needs, goals, and pain points.
- Build strong relationships through regular meetings, Basecamp messages, emails, and calls.
- Address client inquiries and concerns promptly, ensuring they feel supported.
2) Client Meetings :
3) Client Retention & Growth :
4) Project Management & Internal Collaboration :
SKILL REQUIRED
WHAT YOU'LL RECIEVE
Gemini offers a robust benefit package and provides many perks to our talented, committed staff. We stand behind our "Work-Life-Balance" commitment and believe that by acknowledging and rewarding exceptional work, it will produce career fulfillment and longevity.
ABOUT GEMIINI
Gemini : Advanced Marketing Solutions, established over 32 years ago, has continually adapted to the dynamic marketing landscape. From our roots in print to our current expertise in digital and AI technologies, we've consistently kept our customers ahead of the competition, emerging as leaders in their industries. The expansion of our name to "Advanced Marketing Solutions" reflects our dedication to innovation and performance, emphasizing that innovation is at the core of who we are. Our name Gemini symbolizes the partnership between ourselves and our customers and our unending commitment to outperform and out-service our competition.
We are committed to attracting talent who share our excitement for technology and its potential to elevate the customer experience. At Gemini, we believe in pushing boundaries, exploring new frontiers, and outpacing the competition. Join us in shaping the future of marketing and making a lasting impact in the industry.
If you are passionate about digital marketing and helping businesses thrive, we invite you to apply for this exciting opportunity. We look forward to welcoming you to our team!