Client success manager serp_jobs.h1.location_city
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Client success manager • north charleston sc
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The Client Success Manager (CSM) plays a pivotal role in guiding clients, fostering strong relationships, and advocating for their business goals.
They anticipate and address evolving client needs, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Mission Success Operations Manager.Ethos is on a mission to bridge the human readiness gap by transforming how training is developed, consumed, and aligned with strategic business outcomes.As a wel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
The Customer Onboarding Organization partners with new and existing athe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Continue to make an impact with a company that is pushing the boundaries of what is possible.At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for an Amazon Account Director to manage client relationships and ensure satisfaction while identifying growth opportunities.
Key Responsibilities Lead client on-boarding and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Charleston and Allergy is an eclectic team inspired by intellectual curiosity and a passion for exceptional patient care.
Here we lead with compassion, direction, and focus.As a Clinic Success Manag...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Success Manager II, Enterprise.At Braze, we have found our people.We're a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by settin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human.We do n...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Success Expert (Remote).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every human deserves atten...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Enterprise Customer Success Manager.As an Enterprise Customer Success Manager, you will own a portfolio of 1215 mid-market accounts, typically valued between $100K$300K ARR each.These are complex, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Service Provider Customer Success Management Team supports our partners in our Premier Success Program in meeting their goals using the Relativity suite of products.
The team guides overall valu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Success Manager - Enterprise.Reports to : Head of Customer Success.AppFollow empowers mobile app developers, product managers, marketing, and customer support teams worldwide with tools for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Nash Is Building The Logistics Infrastructure For The Internet.Last mile is a $500B industry powering digital commerce but managed largely with self managed API integrations.Nash approaches last mi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Customer Success Manager.The Senior Customer Success Manager (SCSM) is an individual contributor who will ensure customers and community-based organizations achieve their business objectives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
A regional publishing company in South Carolina seeks a part-time Classified Account Specialist.The role involves managing classified advertising, building client relationships, and providing excel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Builds and maintains the relationships of qualified defined contribution retirement plans utilizing our Recordkeeping platform.
Acts as a point of contact for assigned relationships, resolves team e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We connect our passion for people and innovation to revolutionize the hospitality industry by providing cutting-edge solutions that increase the bottom line and propel businesses to the next level....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Motorola Solutions, we believe that everything starts with our people.We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.Our critical comm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Enterprise Customer Success Manager (ECSM).Workiva is a dynamic role focused on customer happiness and growth.By building strong relationships, understanding customers, and collaborating with inter...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Client Success Manager
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Part-Time Classified Advertising Pro Drive Client Success
Evening Post Publishing Newspaper GroupLincolnville, SC, United Statesserp_jobs.job_card.part_time
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AscensusCharleston, South Carolinaserp_jobs.job_card.full_time
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Workiva Inc.Charlestonserp_jobs.filters.remote
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Client Success Manager
Perseus Operating Group (Constellation Software)Charleston, SC, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionStrategically focus on ensuring the overall success and retention of Optimal Blue clients. Monitor and assessing the health of client relationships through data, leading indicators, and direct engagement. Drive the utilization of product features and capabilities to ensure clients achieve the highest ROI. Formulate and manage an action plan to identify and manage client goals, as well as any challenges, risks and growth opportunities within the client. Own forecasting and prioritization for client renewals within assigned accounts. Identify new business opportunities and collaborate with sales personnel for new Optimal Blue products or services. Collaborate cross-functionally with internal teams (e.g., Sales, Marketing, Finance, Product, Services) to drive long-term healthy client relationships. Represent the voice of the customer in leadership meetings, providing insight from clients to help prioritize product enhancement and bug fix requests. Create referenceable customers through case studies, reference calls, and speaking engagements. Stay informed about new release changes, new products, and industry trends. Available for travel to customer on-sites, executive meetings, and conferences (approximately 15% of the time, including overnight stays). Perform other related duties as assigned. Bachelor's degree or an equivalent combination of education, training, and work experience. At least 3 years of experience in a client-facing role such as Client Success function, account management, consulting, or client services role. Proven business experience and demonstrated technical capabilities. Experience working with mortgage lenders highly preferred. Ability to execute commercial transactions, including pitching, negotiating, and closing deals. Passionate about enhancing client experience and dedicated to customer satisfaction. Enjoys the process of selling without necessarily focusing on selling a product. Skilled in creating and delivering persuasive proposals and presentations. Capable of synthesizing complex information and presenting it clearly and concisely. Possesses a blend of business and technical acumen, able to contribute value in discussions on both technology and business strategy. Outstanding interpersonal skills with a "Get it Done" attitude. Ability to work in a fast-paced, dynamic environment. Naturally curious and investigative. Effective problem-solver and solution-finder. Adaptable and able to handle changing circumstances with ease. Driven by a strong internal motivation and competitive desire to succeed. Maintains composure and stays calm under pressure. Demonstrates excellent leadership, management, and coordination skills with a proactive approach. Comfortable interacting with contacts at any level, including those from large enterprises. Proficient in handling challenging clients or situations and driving mutually agreeable outcomes. Committed to listening to and understanding diverse perspectives.
Client Success Manager
The Client Success Manager (CSM) plays a pivotal role in guiding clients, fostering strong relationships, and advocating for their business goals. They anticipate and address evolving client needs, focusing on retention, growth, and collaboration with Sales, Product, Finance, and Marketing. Acting as the primary contact for key clients, CSMs manage high-level relationships, maintain communication, and oversee the overall client experience. They serve as a bridge between various internal groups, ensuring seamless coordination and delivery of services. Working closely with Business Relationship Managers (BRMs), CSMs develop strategies that ensure client satisfaction and retention, requiring a blend of strategic planning, communication, and analytical skills to drive long-term success.
Responsibilities :
- Serve as the primary point of contact for operational contacts, maintaining and growing client relationship while ensuring ongoing excellent customer service.
- Build trusted advisor relationships with key operational leaders at client organizations.
- Build, personalize, & deliver personalized quarterly business reviews (QBRs), sharing peer benchmark data, ROI updates, and efficiency opportunities.
Client Success and Retention :
Renewals and Revenue Growth :
Team Collaboration and Leadership :
Additional Responsibilities :
Education & Experience :
Qualifications :
Competencies :
FLSA Designation (US Only) : Exempt
Salary Range (US Only) : The estimated base salary range for this role in the United States is $73,600.00 - $110,400.00 per year.
Other Compensation (US Only) : Not Applicable
Benefits (US Only) : Full time employees will also be eligible for enrollment in a wide range of choices of benefits, including medical, dental, vision, basic life insurance, short / long term disability, 401(k) participation (with company match).
Time off (US Only) : The Company provides a minimum of 10 days of vacation for new employees, sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.
We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law. Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at Perseus_HR@constellationhbs.com.