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Client success manager [h1.location_city]

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Client success manager • norwalk ca

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  • [promoted]
Scaled Customer Success Manager

Scaled Customer Success Manager

Informed K12Anaheim, CA, US
[job_card.full_time]
Informed K12 is transforming how school districts operate by bringing critical workflows online with the unique flexibility needed to serve the school community. In many ways, district-level process...[show_more][last_updated.last_updated_30]
Global Client Manager (IP Transit)

Global Client Manager (IP Transit)

NTTAnaheim, CA, United States
[job_card.full_time]
Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...[show_more][last_updated.last_updated_variable_days]
Client Success Trainee

Client Success Trainee

Rustman AgencyArtesia, California, US
[job_card.full_time]
[filters_job_card.quick_apply]
Client Success Trainee (Remote – 1099, Performance-Based Income).We are seeking a motivated and people-focused.In this entry-level position, you’ll receive hands-on training and mentorship to help ...[show_more][last_updated.last_updated_30]
Customer Success Manager, SLG

Customer Success Manager, SLG

ChainalysisCalifornia
[job_card.full_time]
Blockchain technology is powering a growing wave of innovation.Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and in...[show_more][last_updated.last_updated_30]
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Client Relationship Manager

Client Relationship Manager

Ameriprise FinancialAnaheim, CA, US
[job_card.part_time]
We are seeking a highly organized and client-focused Client Relationship Manager to join our independent financial advisory practice, The Evans Group, affiliated with Ameriprise Financial.This role...[show_more][last_updated.last_updated_30]
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Client Success Manager

Client Success Manager

TradeJobsWorkForce90096 Los Angeles, CA, US
[job_card.full_time]
Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...[show_more][last_updated.last_updated_30]
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Senior Client Success Manager, PBM

Senior Client Success Manager, PBM

Rightway HealthcareAnaheim, CA, US
[job_card.full_time]
Senior Client Success Manager, PBM.We are seeking a dynamic and experienced Senior Client Success Manager to join our Pharmacy Benefit Management (PBM) team. The successful candidate will be respons...[show_more][last_updated.last_updated_30]
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Customer Success Manager

Customer Success Manager

ActionstepAnaheim, CA, US
[job_card.full_time]
Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast-growing, dynamic busin...[show_more][last_updated.last_updated_variable_days]
Client District Manager

Client District Manager

ADPLa Palma, CA
[job_card.full_time]
Sales Representative, Major Accounts.Are you ready to control your financial future with unlimited upside earnings potential?. Do you want a lasting career with a company that offers autonomy to run...[show_more][last_updated.last_updated_30]
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Manager of Client Coding Integration

Manager of Client Coding Integration

Ensemble Health PartnersAnaheim, CA, US
[job_card.full_time]
Manager Of Client Coding Integration.Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated p...[show_more][last_updated.last_updated_variable_days]
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Client Success Expert (Remote)

Client Success Expert (Remote)

InfuseAnaheim, CA, US
[filters.remote]
[job_card.full_time]
Client Success Expert (Remote).We will review your application against our job requirements.We may then invite you to submit a video interview for the review of the hiring manager.At this point, we...[show_more][last_updated.last_updated_30]
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Customer Success Manager

Customer Success Manager

Sealed AirSanta Fe Springs, CA, US
[job_card.full_time]
At Sealed Air, we are in business to protect, to solve critical packaging challenges, and to make our world better than we found it. The Customer Success Manager plays a key leadership role in deliv...[show_more][last_updated.last_updated_30]
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Customer Success Manager (Logistics Industry)

Customer Success Manager (Logistics Industry)

ShipCalmPico Rivera, CA, United States
[job_card.full_time]
As the Customer Success Manager at ShipCalm, you will lead our Brand Operations team & be accountable for driving operational success, client satisfaction, & revenue growth across our customer port...[show_more][last_updated.last_updated_variable_hours]
  • [promoted]
Customer Success Manager

Customer Success Manager

Redpanda DataAnaheim, CA, US
[job_card.full_time]
Customer Success Managers (CSMs) are charged with driving accelerated 'Time to Production' and Customer led growth, operating as a trusted advisor and customer advocate, delivering successful outco...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Enterprise Customer Success Manager

Enterprise Customer Success Manager

CaptivateIQAnaheim, CA, US
[job_card.full_time]
Enterprise Customer Success Manager.CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma.With...[show_more][last_updated.last_updated_30]
Client Success Manager

Client Success Manager

VirtualVocationsAnaheim, California, United States
[job_card.full_time]
A company is looking for a Client Success Manager to support clients within the Managed Security Solutions business unit. Key Responsibilities Briefing new clients on operational execution and exp...[show_more][last_updated.last_updated_30]
  • [promoted]
Client Success Manager, Group Health Plans

Client Success Manager, Group Health Plans

Personify HealthAnaheim, CA, US
[job_card.full_time]
Now is the time to join us! We're Personify Health.We're the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together.Helping businesses opt...[show_more][last_updated.last_updated_30]
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Customer Success Manager

Customer Success Manager

HHAeXchangeAnaheim, CA, US
[job_card.full_time]
HHAeXchange is the leading technology platform for home and community-based care.Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to...[show_more][last_updated.last_updated_30]
  • [promoted]
IT Services - Client Account Manager

IT Services - Client Account Manager

CalanceAnaheim, CA, United States
[job_card.permanent]
Job Title : IT Services - Client Account Manager.Industry : Managed Services Provider.Location : Anaheim, CA (hybrid position). Salary Range : $108,000 - $112,000.Manager focuses on the operational effi...[show_more][last_updated.last_updated_variable_days]
Scaled Customer Success Manager

Scaled Customer Success Manager

Informed K12Anaheim, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Customer Success Manager

Informed K12 is transforming how school districts operate by bringing critical workflows online with the unique flexibility needed to serve the school community. In many ways, district-level processes have the greatest impact on student outputs and outcomes. However, today many school districts across the country remain stuck with fragmented, inefficient processes that lack cohesion. It only takes a single process to fail to lead to funding, staffing, and financial risk. At large, this may lead to budget overruns, compliance risks, and service disruptions to students and teachers.

Our platform enables educators and administrators to orchestrate their processes to run more efficient, transparent, and compliant school districtsso they can focus on what matters most : students.

We partner with educators and administrators to drive sustainable change across their organizations. As we scale, we're looking for a Customer Success Manager who can build strategic partnerships, develop and execute account strategies, and influence change through data-driven insights and deep relationships.

At Informed K12, the Customer Success Team is considered a competitive advantage, engaging with our clients with a consultative approach. We leverage our expertise to provide school districts with a clear path to large scale success and transformation.

The CSM leads the long game : co-architecting a high-impact partnership built on sustained value. Through data, storytelling, and strategic influence, you'll help districts not only adopt technology, but win internal buy-in, modernize critical processes, and become models of operational excellence.

This isn't a reactive support role. It's about building belief in what's possible and being the trusted advisor who helps districts get there.

What You'll Do

  • Manage the growth and renewal of a ~100 accounts nationwide portfolio with a data-driven approach.
  • Monitor district health scores and usage data to assess risks and opportunities, identifying appropriate course of action.
  • Identify opportunities to automate processes and build scalable customer success strategies to manage a large customer base efficiently.
  • Work cross-functionally to develop and optimize digital workflows that help drive adoption, expansion, and renewal.
  • Act as a trusted digital advisor to customers, even at scale, to ensure they are achieving their business goals with the product.
  • Track, report, and optimize KPIs related to digital customer success initiatives.

Who You Are

  • You're a strategic consultant who brings both analytical and client engagement skills to partnerships.
  • You move fast, but thoughtfully, using data and context to prioritize the most important work.
  • You are comfortable with ambiguity and excel at building clarity over time.
  • You're a natural relationship builder with a knack for persuading executive stakeholders toward beneficial outcomes.
  • What We Look For

  • 4-8 years in customer success with at least 2 years of experience working with large portfolios (~100 accounts)
  • Demonstrated success in managing and expanding customer accounts and experience preventing churn under difficult circumstances
  • Strong analytical and problem-solving skills, with the ability to identify trends and drive data-informed decisions
  • Experience implementing solutions, driving change management, and evangelizing outcomes
  • Early-stage startup experience, or experience working in an entrepreneurial environment
  • Experience driving success when working with highly complex organizations, ideally in K12
  • Highly developed Growth Mindset, Intrinsic Motivation, Emotional Intelligence, Accountability, and Systemic Thinking skills.
  • If You...

  • Want to do rewarding, high-stakes, high-impact work in public education
  • Think in frameworks, influence with empathy, and build trust quickly
  • Feel comfortable challenging clients and your own teammates when it's what's right
  • Want to help school districts win not just adopt software
  • we want to get to know you!