Client success manager serp_jobs.h1.location_city

Together, we own our company, our future, and our shared success.

As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.

Company : Black & Veatch Corporation

Req Id : 111088

Opportunity Type : Staff

Relocation eligible : No

Full time / Part time : Full-Time

Project Only Hire : No

Visa Sponsorship Available : No

Why Black and Veatch

Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day 1.

Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use. #LI-MG1

The Opportunity

The future of industrial manufacturing is being redefined by rapid innovation, digital transformation, and the urgent need for sustainable, resilient operations. From advanced automation and smart facilities to decarbonization and circular design, the industry is evolving to meet global demands for efficiency, adaptability, and environmental responsibility. Black & Veatch is at the forefront of this transformation, delivering cutting-edge solutions in engineering, procurement, consulting, and construction. We are deeply committed to helping our clients achieve their goals by building trusted partnerships and delivering tailored solutions that drive long-term success. We have an exciting leadership opportunity within our fast-growing Industrial Manufacturing team. If you're passionate about shaping the future of industry and driving meaningful impact, we want to hear from you. As a Client Account Manager for Industrial Manufacturing, you will have the opportunity to :

• Drive strategic growth by developing new business opportunities and expanding existing accounts. Create and maintain comprehensive client account plans, build long-term partnerships, and represent Black & Veatch at industry events, trade shows, and conferences to foster meaningful relationships.
• Lead client engagement efforts by championing proposal development, delivering targeted sales presentations that showcase the full spectrum of Black & Veatch solutions, and collaborating with project managers and solution architects to ensure exceptional client satisfaction. Actively participate in our Client Satisfaction Programs to continuously improve service delivery.
• Identify and pursue high-potential opportunities by targeting clients that align with our strategic priorities, including key geographic regions and sectors. Leverage the ability to sell across multiple Black & Veatch service lines to maximize client value.
• Cultivate influential relationships within client organizations by identifying key decision-makers and stakeholders. Provide strategic recommendations on project pursuits that align with client needs and business objectives.
• Support innovation across sectors including Life Sciences, Semiconductor, Aerospace, and Advanced Manufacturing—helping clients navigate complex challenges and capitalize on emerging technologies to future-proof their operations.

This role will be designated in our business traveler work schedule. We are committed to providing a healthy, safe, and flexible work environment for all professionals while helping them remain productive and connected. Our business traveler work schedule includes BV professionals who travel consistently 60% or more of their time, offering flexibility to work from office locations, client sites, or wherever their presence delivers the greatest impact. This approach enables our team to stay closely aligned with client needs, foster collaboration, and drive results in the environments where they are most needed.

The Team

Black & Veatch’s Technology, Commercial & Industrial is a specialized group of capabilities focused on the latest needs for clients in a fast-growth technology-led arena of advanced manufacturing, and generative AI computing including gigafactories, bio / ag tech, data centers and distributed infrastructure. By joining our market sector, you will have the opportunity to be involved in cutting-edge technology and work with a team that moves quickly with decisions and expectations.

Key Responsibilities

Preferred Qualifications

Minimum Qualifications

Work Environment / Physical Demands

Salary Plan

SAM : Sales

Job Grade

018

Black & Veatch endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our . This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.

Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.

Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.

To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.

A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.

We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.

For our EEO Policy Statement, please click .

Notice to External Search Firms : Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.