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Client success manager Jobs in Rockford, IL

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Client success manager • rockford il

Last updated: 2 days ago

Customer Success & Service Coordinator

GREENLINK ENERGY SOLUTIONS INCRockford, IL, US
$50,000.00 yearly
Full-time

About Greenlink Energy Solutions.Greenlink Energy Solutions helps businesses improve performance, reliability, and efficiency through innovative energy and building solutions.We are committed to de... Show more

Client Relationship Consultant 2 (Banker) - Perryville, IL

U.S. BancorpRockford, IL, United States
$20.25 hourly
Full-time

Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.We b... Show more

Remote Customer Success Engineer (LatAm) - AI Trainer ($35000-$50000 per hour)

MercorRockford, Illinois, US
$35,000.00 yearly
Remote
Full-time

Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking... Show more

Senior Client Associate

GallagherRockford, Illinois
Full-time

At Gallagher, we’re committed to helping businesses and individuals thrive by delivering tailored insurance solutions and risk management strategies.As a Senior Client Associate, you’ll play a key ... Show more

Manager

Aya HealthcareRockford, IL, United States
Full-time +1

Are you seeking a transformative nursing leadership opportunity that feels close to home and heart? Encompass Health invites you to step into the role of Chief Nursing Officer at one of our 150+ in... Show more

Commercial P&C Client Service Manager

Arthur J Gallagher & CoRockford, IL, United States
Full-time

Commercial P&C Senior Client Service Manager/ Client Service Supervisor.At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free t... Show more

Client Service Associate

ChoreoRockford, IL, United States
Full-time

Choreo is a wealth management firm built on an interconnected network of financial advisors with a shared vision servicing entrepreneurs, CPAs, and individuals with a forward-thinking approach to f... Show more

Manager, Value Stream Manager (Onsite)

RaytheonRockford, IL, United States
Full-time

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry.Collins Aerospace has the capabilities, comprehens... Show more

Director (UI/UX), Client and Advisor Platforms

Savant Wealth ManagementRockford, IL, United States
Full-time

Director (UI/UX), Client and Advisor Platforms.Chicago IL Madison Ave - Chicago, IL 60606; Lincolnshire IL - Lincolnshire, IL 60069; Remote Chicago Madison - Chicago, IL 60606; Rockford IL Headquar... Show more

Private Client Banker- New Build- Perryville Rd

JPMorgan ChaseRockford, IL, United States
Full-time

You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and havin... Show more

Private Client Banker- New Build- Perryville Rd

JPMorgan Chase Bank, N.A.Rockford, IL, US
$20.00 hourly
Full-time

You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and havin... Show more

Client Relationship Consultant 2 (Banker) - Perryville, IL

U.S. BankRockford, IL, United States
Full-time

Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.We b... Show more

Station Manager (Store Manager)

Walworth CellarsMachesney Park, IL, United States
Full-time

As a station manager, you will lead the maintaining of store operations at your assigned location, ensuring uninterrupted service and promoting a positive customer buying experience.Providing emplo... Show more

Employee Benefits Senior Client Manager

M3 InsuranceRockford, IL, United States
Full-time

Employee Benefits Senior Client Manager.Job Category: Benefits Requisition Number: EMPLO001619.Are you ready to take your career in client management to the next level? As a Senior Client Manager I... Show more

Operations Support Manager - Service Manager

Lean Synergy SolutionsRockford, IL, United States
$105,000.00 yearly
Full-time +1

Machine Tool Operations & Technical Support.We are seeking an experienced Operations Support Manager to lead operational support functions within a high-performance machine tool manufacturing e... Show more

Client Relationship Analyst

Morgan StanleyRockford, IL, United States
Full-time

Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis.Through regular interactions... Show more

Private Client Banker- New Build- Perryville Rd

ChaseRockford, IL, United States
Full-time

You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and havin... Show more

Store Manager/Manager In Training

Belle Tire Distributors, Inc.Loves Park, IL, United States
$70,000.00 yearly
Full-time

Manager In Training (Mit) Program.The manager in training (MIT) program prepares future store leaders by providing hands-on experience in all aspects of retail operations at Belle Tire.Working clos... Show more

People also ask
Customer Success & Service Coordinator

Customer Success & Service Coordinator

GREENLINK ENERGY SOLUTIONS INCRockford, IL, US
2 days ago
Salary
$50,000.00 yearly
Job type
  • Full-time
Job description
Benefits:
  • 401(k)
  • Company parties
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance


About Greenlink Energy Solutions


Greenlink Energy Solutions helps businesses improve performance, reliability, and efficiency through innovative energy and building solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.


As we continue to grow, we are seeking a highly organized and customer-focused Customer Success & Service Coordinator to join our team.

About the Role


The Customer Success & Service Coordinator serves as a primary point of contact for customers, ensuring they receive timely communication, exceptional service, and effective solutions to their needs.


This role combines customer support, administrative coordination, billing and invoicing, and operational support. The ideal candidate enjoys helping people, staying organized, solving problems, and managing multiple priorities in a fast-paced environment.


Industry experience is helpful but not required. We are willing to train the right person who brings strong customer service, administrative, and organizational skills.


Key Responsibilities
  • Serve as a primary point of contact for customer inquiries and service requests
  • Provide professional and timely communication via phone, email, and in person
  • Coordinate service requests and communicate updates to customers
  • Assist with customer billing, invoicing, and account-related questions
  • Maintain accurate customer records and documentation
  • Schedule appointments and coordinate follow-up activities
  • Work closely with internal teams to ensure customer issues are resolved efficiently
  • Track open requests and ensure timely follow-through
  • Support administrative and operational activities as needed
  • Identify opportunities to improve customer experience and internal processes
Required Qualifications
  • Exceptional customer service and communication skills
  • Administrative, customer support, service coordination, or account management experience
  • Experience managing multiple priorities and deadlines
  • Strong organizational skills and attention to detail
  • Experience with billing, invoicing, customer accounts, or related administrative functions
  • Proficiency with Microsoft Office and standard business software
  • Ability to learn new systems, software, and processes quickly
  • Positive attitude, professionalism, and strong follow-through
Preferred Qualifications
  • Experience in customer success, service coordination, dispatching, project coordination, or office administration
  • Experience in construction, HVAC, electrical, solar, property management, or other service-based industries
  • Experience using CRM, scheduling, or project management software
  • Experience using AI tools such as ChatGPT, Claude, or similar platforms to improve communication, documentation, and problem-solving
What Success Looks Like
  • Customers receive prompt, professional, and helpful service
  • Billing and administrative tasks are completed accurately and on time
  • Service requests are coordinated efficiently
  • Customer concerns are resolved with urgency and professionalism
  • Internal teams receive clear, organized, and actionable information
  • Processes continue to improve as the company grows
Why Join Greenlink Energy Solutions?
  • Join a growing company with opportunities for advancement
  • Work with a collaborative and supportive team
  • Make a direct impact on customer satisfaction and company success
  • Help build processes that support long-term growth
  • Be part of a company focused on innovation, improvement, and exceptional service
Work Location: In-person at Greenlink Headquarters (Rockford, IL)


Schedule: Full-time


Greenlink Energy Solutions is an equal opportunity employer and values individuals who are dependable, customer-focused, and committed to continuous improvement.