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Client success manager [h1.location_city]

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Client success manager • sunnyvale ca

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Client Success Manager

Client Success Manager

TradeJobsWorkForce95131 San Jose, CA, US
[job_card.full_time]
Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...[show_more][last_updated.last_updated_30]
Client Success Manager

Client Success Manager

VirtualVocationsSanta Clara, California, United States
[job_card.full_time]
A company is looking for a Client Success Manager to support clients within the Managed Security Solutions business unit. Key Responsibilities Briefing new clients on operational execution and exp...[show_more][last_updated.last_updated_30]
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Director, Client Success

Director, Client Success

AffirmPalo Alto, CA, US
[job_card.full_time]
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.We are seeking a Director...[show_more][last_updated.last_updated_variable_days]
Customer Success Manager

Customer Success Manager

CelerData, Inc.Menlo Park, CA, United States
[job_card.full_time]
At CelerData, the creator of the StarRocks project, we strive to build the world's best data platform.We have come a long way, but we still have many ambitious goals in front of us.If you enjoy a f...[show_more][last_updated.last_updated_30]
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Senior Client Success Manager

Senior Client Success Manager

EnergyHubSan Jose, CA, US
[job_card.full_time]
EnergyHub empowers utilities and their customers to create a clean, distributed energy future.We help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power p...[show_more][last_updated.last_updated_30]
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Account Manager : Growth & Client Success (Remote)

Account Manager : Growth & Client Success (Remote)

brightview.comSan Jose, CA, United States
[filters.remote]
[job_card.full_time]
A leading landscape company is seeking an Account Manager in San Jose.The role involves managing client relationships, developing service proposals, and ensuring high-quality customer service.An id...[show_more][last_updated.last_updated_1_hour]
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College Success Manager

College Success Manager

Boys & Girls Clubs of the PeninsulaMenlo Park, CA, US
[job_card.full_time]
To empower the youth in our community with equitable access to social, academic, and career opportunities to thrive.All youth grow up to lead fulfilling lives fueled by their passions, talents, and...[show_more][last_updated.last_updated_variable_hours]
Customer Success Manager

Customer Success Manager

Selector SoftwareSanta Clara, CA, US
[job_card.full_time]
Selector is building an operational intelligence platform for digital infrastructure.By adopting an AI / ML based analytics approach, the platform provides actionable multi-dimensional insights to ne...[show_more][last_updated.last_updated_30]
Customer Success Manager

Customer Success Manager

Bolster Inc.Santa Clara, CA, US
[job_card.full_time]
The Customer Success Manager (CSM) at Bolster plays a key role in guiding our customers — from mid-market organizations to large enterprises — through every stage of their journey, ensu...[show_more][last_updated.last_updated_30]
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Client Success Representative (Remote, Contract)

Client Success Representative (Remote, Contract)

InfuseSan Jose, CA, US
[filters.remote]
[job_card.full_time]
Client Success Representative (Remote, Contract).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every hu...[show_more][last_updated.last_updated_30]
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Customer Success Manager

Customer Success Manager

LeanDataSanta Clara, CA, US
[job_card.full_time]
LeanData helps the worlds fastest-growing companies automate, simplify, and accelerate revenue.We're looking for an enthusiastic and results-oriented. Customer Success Manager (CSM).In this role, yo...[show_more][last_updated.last_updated_variable_days]
Customer Success Manager

Customer Success Manager

Samaya AIMountain View, CA, United States
[job_card.full_time]
Samaya is building the first Expert Intelligence platform for Financial Services.Our users create teams of AI agents that supercharge financial research, discovery and analysis.We're a high-growth,...[show_more][last_updated.last_updated_30]
Client Success Manager

Client Success Manager

TheKeyLos Gatos, CA, US
[job_card.full_time]
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, The...[show_more][last_updated.last_updated_variable_days]
Senior Client Success Manager

Senior Client Success Manager

Smith.aiLos Altos, CA, US
[job_card.full_time]
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Through a powerful combination of AI and live agents, we deliver 24 / 7 receptionist and chat services that convert leads, delight customers, and protect time for SMB business owners and operators.We...[show_more][last_updated.last_updated_30]
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Client Success Partner - Enterprise

Client Success Partner - Enterprise

360LearningSan Jose, CA, US
[job_card.full_time]
Client Success Partner - Enterprise.As a Client Success Partner (CSP) within the Enterprise team, you will support our largest clients in their digital training strategy through the 360Learning pla...[show_more][last_updated.last_updated_variable_days]
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Customer Success Manager

Customer Success Manager

CrewBloomSan Jose, CA, US
[job_card.full_time]
We are seeking a proactive and customer-focused Customer Success Manager.As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our pr...[show_more][last_updated.last_updated_30]
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Client Success Manager / Senior Living

Client Success Manager / Senior Living

San Jose StaffingSan Jose, CA, US
[job_card.full_time]
Client Success Manager, Senior Living.Our Company PharMerica Overview Operations Management focuses on efficiently meeting the needs of our clients across various lines of business.If your passion ...[show_more][last_updated.last_updated_30]
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Customer Success Manager

Customer Success Manager

WorkatoPalo Alto, CA, US
[job_card.full_time]
Workato transforms technology complexity into business opportunity.As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, ...[show_more][last_updated.last_updated_30]
Client Success Manager

Client Success Manager

TradeJobsWorkForce95131 San Jose, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to hitting goal metrics in the areas of lead generation, lead nurture, sales, and retention.

Lead group coaching call for clients in our program suite

Creating OR curating content / curriculum for our students to grow their businesses.

Reporting on total client count, satisfaction % based on feedback surveys, client success and other various metrics related to the overall client experience

Handling escalations and refund requests when they arise and creating a refund or escalations response process for future consistency

Curate or host group calls with guest experts / SME's for the benefit of the students.

Updating client interactions within Infusionsoft / Pipedrive, (our CRMs)

Responsible for the management client FB groups, including internal promotions, promo content, and virtual events.

Managing updates to content for all programs, and training the CS team members on the curriculum. Also responsible for the promotion of content updates to the clients either through the FB groups, text blasts, or through email

Manage a team of 2-3 people who can aid in client success in these key areas : Branding, Offer & Copywriting advice, Mindset / Fundamentals of business, Sales & Objection Handling, Media Buying / Paid Advertising, and Funnels.

Managing involves : Hiring talent, training talent, managing & maintaining performance reviews / ratings of talent, managing execution & implementation groups (the system for clients to be held accountable and move through the program)

Interview & manage case study material : Client interviews