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Client success manager • yonkers ny

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Customer Success Manager

Customer Success Manager

LiveUHackensack, NJ, US
[filters.remote]
[job_card.full_time]
Come and join the world’s leading provider of live IP video solutions.LiveU’s patented cellular bonding technology is used by the world’s top broadcasters (e. AP, BBC, CBS & CNN) and leading spo...[show_more][last_updated.last_updated_30]
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Client Success Manager

Client Success Manager

TradeJobsWorkForce10026 New York, NY, US
[job_card.full_time]
Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...[show_more][last_updated.last_updated_30]
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Defined Contribution Client Success Manager

Defined Contribution Client Success Manager

Alight SolutionsBronx, NY, US
[job_card.full_time]
Defined Contribution Client Success Manager.Are you a solutions orientated expert in defined contribution?.Do you have advanced management and organizational skills?. At Alight, we believe a company...[show_more][last_updated.last_updated_30]
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Customer Success Manager

Customer Success Manager

FlexeraBronx, NY, US
[job_card.full_time]
Customer Success Manager (CSM).Flexera saves customers billions of dollars in wasted technology spend.A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutio...[show_more][last_updated.last_updated_variable_days]
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Customer Success Manager

Customer Success Manager

OpteryBronx, NY, US
[job_card.full_time]
The Customer Success team is primarily responsible for facilitating strong and value-oriented customer relationships, driving customer growth through expansion and upsells and for customer retentio...[show_more][last_updated.last_updated_30]
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Senior Client Manager

Senior Client Manager

NTT DATABronx, NY, US
[job_card.full_time]
Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...[show_more][last_updated.last_updated_variable_days]
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Client Success Manager

Client Success Manager

Abacus Service CorporationBronx, NY, US
[job_card.full_time]
Client Success Manager Location : Remote (Hybrid Preferred - Remote + In-Office for NYC, San Fran, Chicago) As a Client Success Manager you will work primarily with our wide variety client base, ran...[show_more][last_updated.last_updated_30]
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Client Success Associate

Client Success Associate

MYRIAD SYSTEMS INCWhite Plains, NY, US
[job_card.full_time]
This role demands high-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and ...[show_more][last_updated.last_updated_30]
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Client Success Expert (Remote)

Client Success Expert (Remote)

InfuseBronx, NY, US
[filters.remote]
[job_card.full_time]
Client Success Expert (Remote).We will review your application against our job requirements.We may then invite you to submit a video interview for the review of the hiring manager.At this point, we...[show_more][last_updated.last_updated_30]
Client Manager

Client Manager

Buyers Edge PlatformBronx, NY, United States
[job_card.full_time]
The Client Manager role will be responsible for managing new client accounts and working closely with these clients to add additional cost savings programs. This position will be a key piece in a te...[show_more][last_updated.last_updated_variable_days]
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Strategic customer success manager, CPG

Strategic customer success manager, CPG

WriterBronx, NY, US
[job_card.full_time]
Strategic Customer Success Manager.We're looking for a Strategic Customer Success Manager to lead AI powered transformation for our Fortune 50 customers in the CPG industry.This role is designed fo...[show_more][last_updated.last_updated_30]
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Customer Success Manager (Spanish Bilingual)

Customer Success Manager (Spanish Bilingual)

Squire TechnologiesBronx, NY, US
[job_card.full_time]
Customer Success Manager (Spanish Bilingual).SQUIRE is the leading business management system designed for the needs of barbers, shop owners, and their communities. We believe the pursuit of artistr...[show_more][last_updated.last_updated_30]
Client Success Consultant

Client Success Consultant

TransUnionWhite Plains, New York
[job_card.full_time]
At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way.We encourage everyone to ...[show_more][last_updated.last_updated_30]
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Customer Success Manager (RN)

Customer Success Manager (RN)

NightingaleBronx, NY, US
[job_card.full_time]
Florence Health empowers primary care providers to deliver high-value care, improve patient outcomes, and help flatten the cost curve in healthcare. In 2024, Florence Health achieved over 15% saving...[show_more][last_updated.last_updated_variable_days]
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Manager, Customer Success - Tax

Manager, Customer Success - Tax

Thomson ReutersBronx, NY, US
[job_card.full_time]
As the Manager Of Customer Success, you will lead a team of Customer Success Managers responsible for driving adoption, satisfaction, and retention across both HVA and Growth customer segments.This...[show_more][last_updated.last_updated_30]
Client Success Technical Manager

Client Success Technical Manager

VirtualVocationsYonkers, New York, United States
[job_card.full_time]
A company is looking for a Client Success Technical Manager to oversee client accounts and ensure optimal use of their platform. Key Responsibilities Provide technical support and troubleshoot iss...[show_more][last_updated.last_updated_variable_days]
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Bilingual Client Success Manager (US Healthcare Startup Company) - A138

Bilingual Client Success Manager (US Healthcare Startup Company) - A138

PearlBronx, NY, US
[job_card.full_time]
Industry : Healthcare / Telemedicine / Client Success.Work Arrangement : Fully Remote (with overlap in U.Work Schedule : Monday to Friday 40 hours per week, 9 : 00 AM to 5 : 00 PM EST.LATAM (Brazil, Colo...[show_more][last_updated.last_updated_30]
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Customer Success Manager SMB

Customer Success Manager SMB

Arctic Wolf Incident ResponseBronx, NY, US
[job_card.full_time]
Customer Success Manager (SMB).At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and settin...[show_more][last_updated.last_updated_variable_days]
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Customer Success Manager

Customer Success Manager

Leo Facilities MaintenanceParamus, NJ, US
[job_card.full_time]
The Customer Success Manager is responsible for growing and adding a book of businesses by developing and nurturing the relationship between the Company’s existing and new clients.This positi...[show_more][last_updated.last_updated_variable_days]
Customer Success Manager

Customer Success Manager

LiveUHackensack, NJ, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters.remote]
[job_card.job_description]

About LiveU

Come and join the world’s leading provider of live IP video solutions. LiveU’s patented cellular bonding technology is used by the world’s top broadcasters (e.g. AP, BBC, CBS & CNN) and leading sports organizations (e.g. FIA World Rally Championship, NBA, LaLiga 2|3). LiveU offers a complete range of portable devices for live video coverage together with cloud-based management and video distribution solutions.

Location : Remote or Hybrid, based on location, our offices located in Hackensack, New Jersey

LiveU is the pioneer of bonded cellular technology that allows storytellers to share their content with their audiences from wherever and whenever the story is. As the market leader, our customers include nearly all of the biggest and best storytellers across news, sports, entertainment and digital, as well as communicators in fields as diverse as Pro-AV markets like Houses of Worship, Public Safety, Education, Non-Profit and Corporate.

As the LiveU Customer Success Manager, you will fully own the relationship with our mid-market accounts. From onboarding, through implementation, continued support, and renewals, you will be responsible for the client life cycle of your book of business. You will help develop and implement a long-term strategic plan for scale clients, ensuring that these clients continue to receive stellar support and attention. Lastly, you will work closely with other teams at LiveU to surface customer feedback and facilitate growth opportunities when relevant.

Responsibilities :

  • Onboard and train new clients to LiveU’s system.
  • Renew all the clients in your book of business.
  • Create and implement a scale client engagement strategy.
  • Provide sales support to all assigned accounts
  • Work with the clients to identify and close upsell opportunities.
  • Work closely with the Account Executive team to support larger opportunities.
  • Partner with other teams at LiveU to surface customer feedback and ensure client satisfaction.
  • Maintain accurate records of customer interactions and support cases in the CRM system.
  • Participate in client meetings and demonstrate product features and capabilities.
  • Discover and close new business opportunities in the assigned account list

Requirements :

  • 4+ years of experience in a client-facing role, managing mid-market accounts.
  • Tech-savvy with strong analytical and technical skills.
  • Problem-solver, resourceful, and independent.
  • B2B SaaS background is strongly preferred.
  • Broadcast industry experience is preferred.
  • Superb writing and communication skills.
  • Bachelor's degree - preferably in a highly quantitative field.