Clinic manager [h1.location_city]

Medical Clinic Manager

Responsible for managing the daily activities of medical clinic staff and the administrative aspects of the day-to-day operations of the clinic.

Accountable to : Chief Executive Officer

Job Duties :

• Oversee daily clinic operations, including patient flow, scheduling, and staff assignments.
• Implement and maintain clinic policies and procedures to ensure smooth operations and compliance with regulatory requirements.
• Coordinate with medical and administrative staff to ensure efficient patient care delivery.
• Supervise and provide leadership to all clinical staff.
• Assist with recruiting, onboarding, training, and evaluating staff.
• Maintain accurate and up-to-date records, reports, and documentation related to clinic performance and patient outcomes.
• Regularly report to senior leadership on clinic performance, financial status, and any other key metrics.
• Prepare OSPHD and other reports.
• Ensure the clinic complies with all applicable local, state, and federal regulations.
• Prepare and coordinate audits.
• Ensure quality control procedures are followed for medical and administrative services.
• Oversee clinic budget, including managing expenses and ensuring cost-effective operations.
• Review and approve invoices and ensure accurate billing and insurance claims.
• Monitor revenue cycles and work with billing departments to optimize reimbursement rates and collections.
• Ensure clinic compliance including, but not limited to, programs, paperwork, provider notes, calibration, fire code, HIPPA regulations and licensing.
• Responsible for the approval of time sheets for employees, scheduling, and in ensuring all non-exempt employees are appropriately taking breaks and lunch meals.
• Responsible for any cash transactions and mail for the clinic.
• Responsible for ensuring that productivity goals are met and for the preparation of weekly productivity reports.
• Responsible for ordering office supplies and medical supplies, including but not limited to vaccinations and medications.
• Responsible for delegating prescription refill tasks to the appropriate staff.
• Ensure exceptional patient care by overseeing scheduling, patient interactions, and follow-ups.
• Resolve patient complaints or concerns in a timely and professional manner.
• Monitor patient satisfaction through feedback and surveys and implement improvements as necessary.
• Consistently demonstrate and uphold CCCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner.
• Punctuality and Attendance : This is an essential job duty for CCCHC's employees given the impact on patients.
• All other duties, as assigned.

Special Knowledge, Skills, Abilities and Attributes :

Education and Experience Requirements :

Working Conditions :