Clinical documentation specialist [h1.location_city]

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The Clinical Content & Benefit Specialist Principle is a critical role in an effective Clinical Content team, acting as a point of escalation, an expert within the benefits we deliver and an expert at guiding colleagues through to the production of effective training and guidance material that supports business delivery. Line management of the team will remain with The Training and Guidance Clinical Lead. This role ensures PIP materials are produced effectively and are aligned with current DWP guidance and policy. With the increased demands on the team in HAAS, the number of projects and products requires additional resource and direction to maximise the effectiveness of the team.

Essential :

Extensive knowledge of PIP.

Considerable evidence of clinical authoring skills

Registered healthcare professional, and if a doctor, to hold a licence to practice.

Experienced clinician with at least 5 years of relevant benefit experience, demonstrating exemplary quality in work.

Previous training delivery experience.

Excellent oral and written communication skills.

Proven ability to produce high-quality work within tight deadlines.

Organise and plan own and others workload and work unsupported as appropriate.

Ability to provide sensitive but robust feedback to others.

Accountability :

Design, produce, and update clinical training materials to agreed specifications, providing effective learning tools which increase the knowledge and skill-base of learners, ensuring content meets professional standards and operational requirements.

Act as escalation point for all PIP authoring queries and provide Clinical Lead with assurance and performance data. Allocate authoring tasks within the team. Contribute to TNA and policy discussions.

Provide expert advice on benefit policy to internal stakeholders, ensuring compliance and up-to-date knowledge dissemination.

Collaborate with Lead regarding internal and external stakeholder engagement, including the Department for Work and Pensions (DWP), to implement updates and feedback.

Review, quality assure, and update clinical training and development products, producing evaluation data as necessary.

Respond to business needs, ensuring training materials and advice meet the expectations of internal and external customers.

Ensure current clinical best practice is highlighted within the team and incorporated into current products

Individual Competencies

Excellent ability to manage professional queries, make decisions and ensure delivery by all team members.

Maintaining continuous professional development and knowledge.

Close attention to detail.

Initiative and ability to work independently.

Strong organisational and planning skills.

Flexibility and adaptability.

Ability to build and maintain effective working relationships at all levels.

Commitment to diversity, equity, and inclusion principles.

Desirable :

Experience of working with e-learning developers.

Postgraduate qualifications in higher education learning.

Travel Requirements :

Occasional travel

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

56,750.00

Maximum Salary

61,750.00