Clinical educator [h1.location_city]
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Clinical educator • warren mi
- [promoted]
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Oakland Community Health NetworkTroy, MI, US- [job_card.full_time]
Clinical Intake Supervisor
The Clinical Intake Supervisor oversees outpatient intake assessments and provides day-to-day supervision of assessment, referral, and admission activities within the Intake team. This position reports directly to the Chief Clinical Director. As this is a newly developing department, the Clinical Intake Supervisor will play a key role in helping build and shape the program. We are looking for someone experienced in intake and community mental health (CMH) work who is excited about contributing to a growing area and supporting the development of a strong, effective team. This role offers some hybrid flexibility, but does require a regular onsite presence at our Troy office.
Essential Functions
- Drafts policies, procedures and work plan for the Intake department in accordance with the MDHHS CMHSP contract and accreditation standards.
- Ensures that the staff schedule and configuration will meet the needs and demands of the patient population and census and adjust accordingly.
- Provide direct care via intake services, including insurance verification and prior / authorization, as needed.
- Demonstrate an applied commitment to the values as well as knowledge and skills in consumer-oriented practices as well as innovations in support, service, treatment, and care practices.
- Provides directions to employees on the Intake Team through leadership, facilitation, teaching, coordination, problem solving, conflict resolution, and coaching.
- Addresses complex issues that arise daily with managing scheduled appointments and adjusting for same-day service / walk-in.
- Monitors and evaluates the intake and assessment services provided- adjusts accordingly.
- Responsible for problem solving any immediate needs for the people we serve or their family members.
- Additional duties as assigned.
Job Requirements and Qualifications
Education :
Bilingual in Spanish desirable but not required.
Experience Requirements :
Training Requirements :
Job Specific Competencies / Skills :
Knowledge Requirements :
Supervisory Competencies / Skills :
Competencies / Skills :
Oakland Community Health Network's Core Competencies :
Additional Information :
OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.