Clinical manager [h1.location_city]

Job Description

Job Description

Women’s Health Clinical ManagerPosition Summary

The Women’s Health Clinical Manager is responsible for providing leadership and supervision of Women’s Health Medical Assistants and coordinating clinical operations across assigned health centers. This role ensures high-quality patient care, regulatory compliance, and adherence to Tampa Family Health Centers (TFHC) policies and procedures. The Clinical Manager plays a key role in quality management, risk management, and operational efficiency within Women’s Care services.

Essential Duties & Functions

Provide leadership and supervision to Women’s Health Medical Assistants across multiple clinic locations

Implement and maintain policies, procedures, and clinical workflows to support patient-centered care

Ensure compliance with all federal, state, and regulatory bodies, including AAAHC, OSHA, NCQA, and CMS

Oversee daily staffing coordination and scheduling in collaboration with center clinical leaders

Manage onboarding, training, coaching, and performance evaluations for staff

Oversee externships for Medical Assistant students in the Women’s Care department

Coordinate OB / GYN-related medications and long-acting reversible contraceptive devices (LARCs)

Maintain appropriate PAR levels and oversee device replacement for failed insertions or defective devices

Serve as the primary point of contact for equipment vendors, including :

Ultrasound machines

Trophon2

Colposcopes (including EVA)

Procedure beds

Autoclaves

Ensure compliance with Florida Prenatal Screen requirements per Florida Statutes 383.14

Perform chart reviews and enforce compliance with documentation, workflows, and UDS data collection

Identify and promote professional development opportunities for staff

Participate in quality improvement initiatives and implement strategies for continuous improvement

Utilize patient recall lists (no-shows, missed prenatal care, overdue preventative care such as Pap tests)

Coordinate provider utilization and scheduling performance with the Women’s Health Practice Manager

Facilitate communication and collaboration among Women’s Care providers and interdisciplinary teams

Participate in interdepartmental meetings to coordinate care and share updates

Travel between multiple Women’s Health sites to provide oversight and ensure consistency

Ensure provider and staff in-baskets are addressed accurately and timely

Monitor inventory control using cost-effective practices while ensuring adequate supply levels

Request authorization for purchases as required

Perform direct clinical duties as needed for coverage

Perform other duties as assigned

Required Education, Certifications, Licenses & Training (Minimum Requirements)

Graduate of an approved Medical Assisting program

Current Medical Assistant certification required (CMA, RMA, CCMA, or NCMA)

Basic Life Support (BLS) certification required

Required Years of Experience (Minimum Requirements)

Minimum of 2–3 years of clinical experience in Women’s Health or OB / GYN settings

Two (2) years of supervisory experience highly preferred

Required Knowledge, Skills, and Abilities

Strong organizational and time management skills

Experience with inventory and equipment management

Excellent written and verbal communication skills

Demonstrated knowledge of healthcare regulations and compliance standards

Ability to effectively use electronic health record (EHR) systems

Strong multitasking abilities in a fast-paced environment

Ability to work effectively with a diverse team of healthcare professionals

Physical & Mental Demands

(Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.)

Frequently required to sit; occasionally required to stand and walk

Frequently required to communicate verbally and in writing

Occasionally required to lift and / or move up to 25 pounds

Occasionally required to bend, twist, climb, and reach

Moderate concentration and sustained mental effort

Moderate level of decision-making complexity

Ability to handle normal levels of work-related intensity

Work Environment

May be exposed to infectious waste, diseases, and viruses

Noise level is usually moderate to loud

May work in open areas with potential distractions

Organizational Competencies

All Tampa Family Health Centers employees are expected to uphold the organization’s Mission, Vision, and Values, as well as all Policies and Procedures, Code of Ethics, and Compliance Plan. Employees are also expected to demonstrate the following competencies :

Respectful and Courteous to Others – Maintains professionalism and refrains from disruptive or disrespectful behaviors

Confidentiality – Upholds HIPAA and protects all sensitive patient and employee information

Cultural Sensitivity – Values and respects cultural differences

Responsiveness – Responds promptly and appropriately to patients and colleagues

Clear and Effective Communication – Fosters positive, transparent communication

Teamwork and Adaptability – Contributes positively to the team and adapts to changing work environments