Coach serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
Coach • baltimore md
serp_jobs.last_updated.last_updated_variable_hours
MTM is growing and looking for a QA Support Coach.This is a work in the office position supporting our Baltimore, MD location.
The MTA QA Support Coach maintains, promotes, and improves quality serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We exist to equip and empower people to take charge of their financial future.Part-Time Financial Coach (Contractor).Location : Remote - Based in Taiwan.
MSA is the national leader in financial well-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback.
TourtoTeach communicating and collaborating with all levels of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Life Coaches will be responsible for facilitating the program’s overall initiatives with regards to Street Outreach Worker and case management services and independent living and / or adult preparati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
If you’re reading this, you’re probably a committed fitness professional who wants to inspire others to work hard to be the best they can be.
You know how to motivate to get that one more Burpee, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
If you’re reading this, you’re probably a committed fitness professional who wants to inspire others to work hard to be the best they can be.
You know how to motivate to get that one more Burpee, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Are you ready to take your career to new heights? We understand that our strength is our people, so our top priority is creating a supportive environment that offers you unparalleled career option...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
You were the leader on the playground or the captain in gym class.The one whose team everyone wanted to be on.The one who balanced a take-charge attitude with an ability to make each person feel im...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Lead a Premier Executive Coaching Practice with Vistage — Baltimore Area.Are you a seasoned executive ready to lead, inspire, and make a lasting impact on business leaders in your community?....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Early Childhood Instructional Coach.Your expertise in child development and early education will inspire and motivate your team to excel in the classroom daily.
Become a pivotal part of our mission ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
HEALTH COACH CoreLife seeks a dedicated Health Coach to join our team.In this role, you will provide virtual health coaching services with a focus on weight loss and overall health improvement.You ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation age disabili...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join the Goodwill team and make a difference in your community by helping others find employment and career success.As a Job Coach, you will work with individuals with disabilities, veterans, and o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
XMLNAME Usa Overnight Stocking Coach.Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback.TourtoTeach, communicatin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join STXZ Lacrosse : Transform Your Passion for Lacrosse Into a Rewarding Career!.STXZ Lacrosse is a leading name in private lacrosse training across the United States.
We’re expanding our team and l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Increased social opportunities.We are seeking an outgoing and energetic.As a Coach, you will design and lead age-appropriate practices and drills, offer guidance and mentorship, and assist with tea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
To be considered for an interview, please make sure your application is full in line with the job specs as found below.Warriors Gymnastics Academy, located in Glen Burnie, Maryland, is strategicall...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Are you ready to take your career to new heights?.We understand that our strength is our people, so our top priority is creating a supportive environment that offers you unparalleled career options...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Quality Support Coach
MtmBaltimore, MD, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Part-Time Financial Coach
MSABaltimore, MD, USserp_jobs.job_card.part_time
- serp_jobs.job_card.promoted
(USA) Overnight Stocking Coach
Maryland StaffingHarmans, MD, USserp_jobs.job_card.full_time +1
Life Coach
Youth Advocate ProgramsBaltimore, MD, USserp_jobs.job_card.full_time
Fitness Coach
Orangetheory - Franchise #0374Baltimore, MD, USserp_jobs.job_card.full_time
Fitness Coach
Orangetheory - Franchise #0049NOTTINGHAM, MD, USserp_jobs.job_card.part_time
Area Coach
Pizza HutGlen Burnie, MD, United Statesserp_jobs.job_card.full_time
Head Coach
Orangetheory FitnessBaltimore, MD, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Vistage Executive Coach
Vistage Worldwide, Inc.Baltimore, MD, USserp_jobs.job_card.full_time
Instructional Coach
Bright HorizonsBaltimore, Marylandserp_jobs.job_card.full_time
Health Coach
CoreLifeLinthicum, MD, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Volo Kids Afterschool Coach
AEGBaltimore, MD, United Statesserp_jobs.job_card.part_time
Volo Kids Afterschool Coach
Volo KidsBaltimore, Maryland, USAserp_jobs.job_card.full_time +1
Job Coach
GoodwillCatonsville, MD, USAserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
(USA) Overnight Stocking Coach
WalmartHarmans, MD, USserp_jobs.job_card.full_time +1
Private Lacrosse Coach
STXZ LLCOwings Mills, Maryland, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Pickleball Coach / Instructor
Pickleball House LLCMiddle River, MD, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Competitive Gymnastics Coach
Warriors Academy of GymnasticsGlen Burnie, Maryland, USserp_jobs.job_card.full_time +2
Area Coach
Pizza hutBaltimore, MDserp_jobs.job_card.full_time
Quality Support Coach
MtmBaltimore, MD, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh school diploma or G.E.D A minimum of one (1) year of Customer Service experience College degree preferred Minimum of one (1) year MTM Customer Service experience preferred Strong communication skills Ability to take direction, but also to work independently Ability to work with all levels of the organization Ability to work with multiple situations and manage a wide variety of issues Intermediate level of proficiency or above in Microsoft Outlook, Word & Excel Ability to tactfully handle performance issues and provide suggestions for improvement Ability to report quality measurements in meaningful and useful ways Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Flexible Scheduling Paid Time Off and Holiday Pay Maternity / Paternity Leave Birthday Holiday Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Milestone Anniversary One Month Sabbatical Leadership Mentoring Opportunities
QA Support Coach
MTM is growing and looking for a QA Support Coach. This is a work in the office position supporting our Baltimore, MD location.
What Will Your Job Look Like?
The MTA QA Support Coach maintains, promotes, and improves quality services in customer service levels and monitoring of all Operations Control Center (OCC) performance through call monitoring and evaluating. The position is responsible for the management, documentation, tracking, monitoring, and reporting all inbound and outbound activity in the OCC for MTA.
What You'll Do :
- Work with Operations Control Center Supervisor to update established protocols and procedures to improve quality
- Conduct daily monitoring of OCC activity to review and evaluate Quality Assurance
- Document, score and provide recommendations for process improvements
- Monitor and assess OCC performance by reviewing inbound and outbound call activity
- Meet monthly percentage goals for historical calls
- Observe, document, and evaluate operations including dispatch, scheduling and customer service
- Participate in OCC morning and afternoon pullouts scheduled by MTA
- Manage weekly compliance report card data for the department
- Report and investigate all suspicious phone activity to MTA
- Notify Management of all system outages
- Track OCC performance and productivity by agent
- Record results daily in the auditing spreadsheet
- Provide timely feedback to Supervisor on a continual basis
- Always demonstrate professional demeanor
- Attend client meetings and public presentations, as needed
- Provide departmental support for various functions as needed
- Maintain a friendly and positive attitude
What You'll Need :
Even Better If You Have :
What's In It For You :
Salary
Hourly rate : $19.50
This information reflects the base salary range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
Equal Opportunity Employer : MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
#MTMTransit