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Reno Orthopedic Center wants you to join the team as a Medical Coding Specialist! We are seeking an enthusiastic and dedicated team member to ensure accurate, high‑volume medical and surgical coding, same‑day charges, and compliant billing to support efficient patient care. at our Main location - 555 N Arlington Ave.

Who are we?

At Reno Orthopedic Center (ROC), every action is driven by our employee expectations:

· We lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve.

· We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up.

· Here, you're encouraged to own your success — we support your growth, celebrate your contributions, and empower you to take initiative.

· Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development.

· We value kindnessas a core strength — it's how we treat our patients, our colleagues, and our community.

· Most importantly, we encourage every team member to be an advocate — for patients, for progress, and for doing what's right.

If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC.

What sets us apart?

Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand — and every team member’s voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We’ve been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we’re still growing!

What would you do in this role?

You will review and accurately code high‑volume medical and surgical patient encounters each day, assigning correct CPT and ICD‑10 codes based on documented visits and procedures. This role is responsible for maintaining same‑day charge entry, documenting any chart or claim corrections, and keeping error rates within established standards. You’ll work closely with clinical staff to clarify documentation, update insurance and demographic information, and audit insurance denials to support clean claims and timely reimbursement. For surgical cases, you may also communicate with vendors regarding implants, manage inventory and purchase orders, and enter related charges into the practice management system to ensure accurate, compliant, and efficient billing operations.

Requirements

• Certification/Education
• High School Diploma/GED.
• Knowledge of:
• ICD-10 and CPT codes as applied to patient charts and claims.
• Experience:
• One year of experience performing customer service duties.
• Communicating effectively and professionally with various levels of employees, outside entities and customers.
• Deescalating tense or sensitive conversations with customers/clients/etc.
• Reviewing work and checking for error to ensure accuracy.
  

Preferred Qualifications - How can you set yourself apart from other applicants?

• Associate's degree in health information management.
• Experience reviewing and correcting patient billing statements or claims.

Benefits

At Reno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued.

Why choose ROC? Full time benefits include:

• Medical, dental, vision insurance
• Discounted orthopedic care at ROC
• Paid time off and holiday pay
• Extended sick leave
• 401(k) plan contributions with no match required
• EAP, disability and life insurance
• Health and fitness program
• Employee events
• Coffee shop onsite (main location)

Dependent on Position:

• Continuing education funds / certification reimbursement
• Relocation assistance (for eligible roles)
• Productivity bonuses or incentive compensation (for eligible roles)
• Student loan repayment (for eligible roles)

Come build your career with a team that’s committed to innovation, community, and compassion in orthopedic care. Whether you’re a seasoned specialist or just starting your journey, you’ll find purpose, impact, and growth at Reno Orthopedic Center.

“ROC doesn’t just talk about values — they live them. Every day here feels like a chance to do meaningful work with people who truly care."

- Mandy Metcalf, ROC Team Member