Collection representative serp_jobs.h1.location_city

This position is Remote in MST or CST Time Zones, OR in one (1) of the following states : WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL. You will have the flexibility to work remotely

• as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data?and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits?and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization?on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6 : 30 am - 4 : 00 pm CST. It may be necessary, given the business need, to work occasional overtime.

We offer on-the-job training. The hours of the training will be aligned with your schedule.

Primary Responsibilities :

This function is responsible for medical and ancillary product premium billing.

Positions in this function interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies.

Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function.

Educate customers regarding the availability of receiving invoices and remitting payments through online applications.

Monitor outstanding balances and take appropriate actions to ensure clients pay as billed.

Manage the preparation of invoices and complete reconciliation of billing with accounts receivables.

May also include quality assurance and audit of billing activities.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

High School Diploma / GED

Must be 18 years of age OR older

1+ years of experience with working in Microsoft Office suite, specifically Microsoft Word (create, copy, edit, send, and save documents), Microsoft Excel (create, copy, edit, send, and save spreadsheets), and Microsoft Outlook (create, copy, edit, send, and save emails)

Experience in healthcare cash posting, including posting payments and adjustments to patient accounts

Ability to work any of our 8-hour shift schedules during our normal business hours of 6 : 30 am - 4 : 00 pm CST from Monday - Friday. It may be necessary, given the business need, to work occasional overtime

Telecommuting Requirements :

Reside within the Mountain or Central Time Zones, OR in one (1) of the following states : WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL

Ability to keep all company sensitive documents secure (if applicable)

Required to have a dedicated work area established that is separated from other living areas and provides information privacy

Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline : This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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