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Team Overview

The Sales Effectiveness & Experience (SEE) team serves as a strategic partner to the sales organization by delivering impactful communications, learning programs, change management initiatives, and engagement experiences. Through cross-functional collaboration, the team ensures sellers have the information, tools, and support needed to drive business growth.

This role reports directly to Vice President within the Sales Operations division.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• Design, implement, and continuously optimize a centralized Sales Communications Tower and intake process that prioritize requests and establishes clear standards for message eligibility, urgency, audience segmentation, and approvals.
• Serve as the central coordination point for Sales communications, preventing message overlap, conflicting priorities, and communication fatigue while ensuring the right messages reach the right audiences through the right channels at the right time.
• Define and document channel standards across email, Microsoft Teams, town halls, enablement platforms, and leader cascades, including intended audience, purpose, expected action, and reinforcement approach.
• Create and maintain an integrated Sales Communications Calendar covering product launches, program updates, leadership messages, operational communications, enablement, and sales training; sequence and space messages to support seller priorities.
• Write, edit, and package clear, concise, sales-ready communications, including executive announcements, program and process updates, launch communications, talking points, and leader cascades.
• Translate complex initiatives into compelling, audience-specific messaging that clearly explains what is changing, why it matters, and what sellers need to do.
• Partner with Sales Enablement, Marketing, Product, Operations, and HR; advise leaders and project teams on communication planning, timing, message clarity, and potential risks.
• Define and present success measures for engagement, comprehension, and actionability; gather seller and leader feedback, analyze results, and recommend what should be simplified, consolidated, reinforced, or retired.

Required Knowledge and Experiences

• 8+ years of experience in communications, sales enablement, internal communications, or a related field, with demonstrated success supporting business or sales audiences.
• Strong understanding of sales organizations, seller workflows, and go-to-market dynamics, used to develop relevant messages and practical communication strategies.
• Exceptional English writing and editing skills, including the ability to tailor positioning and content for specific audiences and translate complex material into accurate, compelling, digestible communications.
• Proven ability to design governance processes and frameworks, manage competing priorities, and deliver multiple projects in fast-paced, ambiguous, matrixed environments.
• Strong stakeholder management, consulting, and influencing skills, with the ability to build trust and drive alignment across leaders and cross-functional partners without direct authority.

Required Technical Skills

• Proficiency developing and editing Microsoft PowerPoint presentations for leadership and sales audiences.
• Working knowledge of enterprise communication channels, including email, Microsoft Teams, town halls, enablement platforms, and leader cascades, with the ability to select channels based on audience, purpose, and timing.
• Ability to collect, analyze, and present communication and engagement data and qualitative feedback to multiple stakeholders.
• Ability to use communication calendars, intake workflows, and governance tools to manage cadence, approvals, prioritization, and message sequencing.

We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:

• Experience using Workvivo or a comparable employee communications and engagement platform.
• Experience applying data-driven storytelling to influence behavior and improve sales communications.
• Experience supporting sales enablement, event marketing, onboarding, learning and development, or broader seller experience programs.

Benefits that support every part of your life:

At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.

For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.

For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

Pay Scale Information:

The U.S. base salary range for this position is $72,300.00 - $105,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

Consultant, Sales Effectiveness

Company:

TransUnion LLC