Community liaison [h1.location_city]

PD Community Engagement Manager

The PD Community Engagement Manager is a full-time, FLSA exempt position under the general supervision of the Chief of Police. This position serves in the Executive Office of the Chief of Police for the Pueblo Police Department. The PD Community Engagement Manager is responsible for the information flow between the City of Pueblo and all internal and external stakeholders. The PD Community Engagement Manager provides leadership to assigned staff a team comprised of a full-time Social Media Specialist and a Temp Social Media Content Creator to maximize engagement and ensure quality and quantity of work focuses on successful outcomes. The PD Community Engagement Manager coordinates departmental public affairs and media relations functions to increase brand awareness, promote transparency and foster understanding of public safety issues within the community. The role also leads internal communications efforts to ensure the vision and goals of the Chief of Police are effectively communicated throughout the department. This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position.

Duties & Responsibilities :

Develops operational plans involving recruiting and marketing campaigns and media and communications tactics. Develops strategy, goals, objectives, and performance measurements for internal and external communications, marketing, media, and public relations functions in the Department in coordination with City of Pueblo Director of Public Affairs. Selects, trains, develops, and evaluates staff. Manages the work of professional staff members engaged in the design, preparation, and production of public information materials. Directs and supports the day-to-day media activities handled by the Public Information Office staff. Handles high-profile, complex, and controversial media matters. Builds and maintains relationships with the media including reporters, editors, and digital media sources through regular outreach. Coordinates and writes briefing documents for media interviews. Prepares and presents reports, presentations, and project findings to senior management, City departments, policy committees, City Council, and others. Establishes and oversees news monitoring processes and share relevant news with Department, City leaders, and other key staff. Drafts and edits high-quality content including but not limited to press releases, media advisories, guest columns, op-eds, articles, statements, and quotes for Department officials. Identifies story opportunities for Department subject matter experts to be in the media. Produces talking points and summaries of issues for police leadership, especially on high-profile, controversial, and complex matters. Works closely with the Director of Public Affairs on joint projects and strategies. Oversees development and management of applicable portion of Department budget. Performs other duties as assigned.

Knowledge, Skills & Abilities :

This position requires : Knowledge of journalism, marketing, public and media relations strategies, principles, and techniques. Knowledge of government and working in a government / political environment. Knowledge of management principles. Knowledge of AP style. Knowledge of multimedia productions encompassing the areas of radio, TV, cable casting technology, audiovisual communications, video and filmmaking, lighting and sound systems, and computer applications related to presentations and video and audio editing. Strong interpersonal, analytical, written, and verbal communication skills, and creative problem-solving techniques. Knowledge of computers including word processing applications. Knowledge of social media platforms and websites. Knowledge of virtual meeting applications and ability to host virtual meetings as needed through Zoom or Teams. Ability to self-motivate, have a superior work ethic, is technically savvy, and can work remotely as needed. Ability to establish and maintain effective working relationships with employees, executive staff, citizens, and elected officials. Ability to handle sensitive situations with tact and diplomacy. Ability to communicate effectively both orally and in writing and synthesize complex information into a more useful format for decision-makers including AP style and editing and grammar excellence. Ability to direct and effectively supervise a diverse workforce. Ability to understand the objectives of both internal groups and external organizations to develop collaboration and support for goals, programs, and projects of the city and police department. Ability to capture the voice of the organization and its officials consistently and convincingly. Ability to prepare and provide professional presentations. Ability to demonstrate excellent problem-solving abilities. Ability to be highly organized and dependable, able to multi-task in a fast paced, rapidly evolving, and high-pressure environment, work quickly, and effectively manage numerous deadlines. Ability to perform all duties in a safe manner and in accordance with organizational values, policies, and procedures.

Minimum Qualifications :

In addition to the knowledge, skills, and abilities listed above, the position requires : Education : Bachelor's degree from an accredited college or university in any field (additional years of experience will be considered on a year-for-year basis in lieu of the required education; applicants with an associate's degree will need an additional two years of experience and applicants with a high school diploma or GED will need an additional 4 years of experience in each of the areas below.) Experience : At least 2 years of progressively responsible professional experience in communications, public or media relations fields. 1 year of supervisory experience. A valid driver's license at the time of application, and a valid Colorado driver's license within 30 days of employment. License restrictions that may hinder your ability to drive on City business, such as an interlock, will be cause for disqualification. During the course of employment, a valid license must be maintained, and the employee must notify the City immediately upon changes to the status of their license.