Community manager [h1.location_city]

divh2Onsite Community Manager / h2pAdora Trails, a premier family-friendly master-planned HOA community in southeast Gilbert, AZ, seeks an experienced Community Manager to deliver exceptional customer service and provide expert leadership. The ideal candidate will have comprehensive knowledge of Covenants, Conditions Restrictions (CCRs), financial oversight, vendor management, and team supervision. This vibrant community features 12+ miles of scenic walking trails, a catch-and-release fishing lake, playgrounds, greenbelts, and a state-of-the-art community center with numerous amenities. / ppstrongPosition Summary : / strong / ppPrimarily responsible for providing exceptional customer service and providing expert leadership and having comprehensive knowledge of Covenants, Conditions Restrictions (CCRs), State Statutes, financial oversight, vendor management, and team supervision. / ppstrongPosition Responsibilities : / strong / pulliIn conjunction with the Board of Directors, manage the business of the association to maintain property values, foster positive owner / resident relations and quality of life for all Association members. / liliUtilizing exceptional leadership and interpersonal skills to develop a strong working relationship with community board members, committee members and owners. / liliRecommends and implements procedures that ensure compliance with federal, state and local laws regarding community association management and ensures compliance with state disclosure requirements for resale buyers. / liliPerforms community tours as required in conjunction with the community governing documents and AAMs management contract, tracks community non-compliance issues, sends appropriate notices and follows established fine and collection policies established by the Board. / liliManages architectural control process ensuring compliance with established Design Guidelines and policies for Design Review, responsible for all communication with owners regarding compliance matters. / liliPlans, organizes and assists the Board in conducting Board and annual membership meetings, prepare and provide board packages and provide required notification of meetings. / liliReviews monthly financials and submits A / P to the management company. / liliEstablishes, drafts, executes and supervises community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A / P, delinquent accounts, approve and code all vendor invoices. / liliSecures competitive contract bids, presents comparative bid reviews, supervises and ensures compliance of all executed contract terms and conditions and oversees community and contractor liability insurance requirements. / liliMaintain continued documentation of landscape tours with contracted vendor to ensure that all items of concern are addressed timely. / liliReviews incident reports, responds and implements timely solutions accordingly. / liliTraining and oversight of onsite staff, including but not limited to, maintenance, activities coordinator, compliance, administrative and front desk staff. / liliPerforms other related duties as directed. / li / ulpstrongKnowledge, Skills and Abilities : / strong / pulliExcellent interpersonal skills : outgoing communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker. / liliTime Management : the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines. / liliHigh attention to detail. / liliExperience working with HOAs or other entities that involved knowledge and enforcement of Governing Documents. / liliExceptional organization and tracking skills. / liliAbility to function efficiently in a high volume, fast-paced environment. / liliAbility to proficiently utilize computer programs and company database systems, including Microsoft office, internet and e-mail systems. / liliAbility to interact and work positively and effectively with staff and residents at all levels. / liliAbility to work collaboratively and cooperatively within the department as well as with other departments. / liliAbility to supervise staff. / li / ulpstrongPhysical Demands Work Environment : / strong / pulliUtilizing personal automobile for commuting to and from assigned communities. / liliWalking communities to inspect common areas per management contract. / liliCapable of working evenings and weekends as necessary. / liliSitting and standing for moderate periods of time. / li / ulh2Qualifications / h2h3Behaviors / h3h4strongRequired / strong / h4h5Innovative : / h5pConsistently introduces new ideas and demonstrates original thinking / ph5Leader : / h5pInspires teammates to follow them / ph5Dedicated : / h5pDevoted to a task or purpose with loyalty or integrity / ph5Team Player : / h5pWorks well as a member of a group / ph5Functional Expert : / h5pConsidered a thought leader on a subject / ph5Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well h3Motivations / h3 h4strongPreferred / strong / h4 h5Self-Starter : / h5 / h5pInspired to perform without outside help / ph5Ability to Make an Impact : / h5pInspired to perform well by the ability to contribute to the success of a project or the organization / ph3Education / h3h4strongRequired / strong / h4pHigh School or better. / ph3Experience / h3h4strongRequired / strong / h4h52 years : / h5pHigh school diploma or GED and two (2) years of experience as an HOA Community Manager encompassing all of the following : Customer service experience with strong emphasis on problem-solving, seeking harmony and defusing conflict. Experience working with HOAs or other entities that involved knowledge and enforcement of Governing Documents. Contract administration. Vendor management. Meeting facilitation with boards of directors and / or business partners. Valid Drivers License. / ph3Licenses Certifications / h3h4strongRequired / strong / h4pCMCA / ppCAAM / p / div