Community manager [h1.location_city]

ABOUT GREYSTAR

Greystar is a leading fully integrated global real estate platform offering expertise in property management investment management development and construction services in institutional-quality rental housing. Headquartered in Charleston South Carolina Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America Europe South America and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States managing overunits / beds globally. Across its platforms Greystar has nearly $79 billion of assets under management including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more visit .

JOB DESCRIPTION SUMMARY

Jake at Indian Trail has an immediate opening for an experienced Assistant Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Assistant Community Manager plays a critical role in our success.

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks preparing monthly close-out and financial reports processing invoices for payment collecting rent fees and other payments completing bank deposits dispositions and account reconciliations and using the property management software to record track and report on all financial workings of the community.

JOB DESCRIPTION

In addition to our competitive compensation we offer housing discounts of up to 40% at Greystar communities cell phone allowance monthly bonus incentives and a robust benefits and perks package.

What your day might look like

Being part of a team and having fun while providing excellent customer service

Collecting and posting rent fees and other payments preparing daily bank deposits and processing invoices and payables. Stay up to date on rent assistance policies and programs from federal state and local governing offices.

Assist the leasing team in touring apartments with prospects both virtual leasing and in-person tours

Reviewing and submitting invoices from vendors contractors and service providers for payment.

Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.

Respond to resident questions concerns and requests in a timely manner and taking appropriate action to resolve and address service issues.

Partner with the on-site office team and marketing team to create safe social distant activities and events for residents.

Acts as the on-site supervisor in the absence of the Community Manager.

What we are looking for

Previous property management experience is fee management preferred

Proficient in MS Office Suite and Yardi / OneSite software highly desired but not

Being financially savvy; previous experience in creating / adhering to budgets fiscal reporting

Excellent communication skills : ability to read write and communicate effectively

High level of professionalism in both manner and dress

A high school diploma or equivalent and professional knowledge of business discipline are .

What sets us apart : Greystar maintains a focus on people genuine relationships and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If youre looking for more were looking for you!

Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent fees and other payments preparing daily bank deposits and reconciling bank accounts preparing financial reports and processing invoices and payables.

Operates the property management software (Yardi / OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.

Reviews resident files and accounting records to determine unpaid and / or late fees owed communicates with residents regarding outstanding balances implements procedures for collecting on delinquencies and enforces the lease to maximize revenue.

Reviews and submits invoices from vendors contractors and service providers for payment by reconciling work performed or products purchased obtaining community manager approval coding charges to appropriate Chart of Account codes and managing communication between the vendor / contractor accounting and the client / owner as needed.

Follows the Companys established procedures related to evictions by following proper notice requirements evicting residents and representing the community as required in court hearings and eviction proceedings.

Processes resident move-outs by reviewing lease terms and notice requirements applying appropriate deposit and lease cancellation fees if applicable and processing the disposition in accordance with established procedures and legal requirements.

Promotes resident satisfaction and retention by responding to complaints questions and requests in a timely manner and taking appropriate action to resolve and address service issues.

Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work coordinating maintenance and make-ready tasks with the maintenance supervisor and managing the operation of the community in compliance with Company policies procedures and business practices.

Assists in managing the client / owner relationship by meeting with the owners conducting community tours providing updates and information about the communitys performance and responding to owner requests as needed.

Physical Demands :

• Incumbents need to be able to stand walk and / or sit for extended periods of time and bend stoop climb ladders reach carry objects and crawl in confined areas.
• Incumbents must be able to work inside and outside in all weather conditions (rain snow heat hail wind sleet).
• Incumbents must be able to push pull lift carry or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
• Rare or regular travel may be required to assist other properties as needed attend training classes business meetings or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
• Incumbents must be able to work a flexible work schedule which includes taking call during evenings weekends and holidays.

The hourly range for this position is $21.00 - $23.00

Additional Compensation :

Many factors go into determining employee pay within the posted range including business requirements prior experience current skills and geographical location.

Corporate Positions : Inaddition to the base salary this role may be eligible to participateina quarterly or annual bonus program based onindividual and company performance.

Onsite Property Positions : Inaddition to the base salary this role may be eligible to participatein weekly monthly and / or quarterly bonus programs.

Robust Benefits Offered

Competitive Medical Dental Vision and Disability & Lifeinsurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

Generous Paid Time off. All new hires start with 15 days of vacation 4 personal days 10 sick days and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

For onsite team members onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

401(k) with Company Match up to 6% of pay after 6 months of service.

Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10000 (includes adoption or surrogacy).

Employee Assistance Program.

Critical Illness Accident HospitalIndemnity PetInsurance and Legal Plans.

Charitable giving program and benefits.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Important Notice : Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging and all communication will come from official Greystar email addresses (@). If you receive suspicious requests please report them immediately to

Required Experience :

IC

Key Skills

English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 21 - 23