Community manager [h1.location_city]
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Community manager • worcester ma
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WalgreensWorcester, MA, US- [job_card.full_time]
divh2Community Management Intern / h2pLearn to provide an extraordinary customer experience in retail store setting. / ppCompletes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. / ppModels and delivers a distinctive and delightful customer experience. / ppEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. / ppModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). / ppLearn from store, pharmacy, district manager, competitors and customers / patients. / ppEngage in a kick-off and day of service activity. / ppResponsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids. / ppAssists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package). / ppLearns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock. / ppAssists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions. / ppEngage in weekly meetings with store manager or pharmacy manager. / ppResponsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and / or regulatory compliance programs are completed accurately and within the required time frame. / ppAssists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager. / ppAssists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies / procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. / ppHas working knowledge of store systems and store equipment. / ppReceives exposure to the analysis of financial performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss. / ppEnsures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). / ppWork as a group to complete the Intern Team Challenge and present to area, district and store leaders. / ppComplies with all company policies and procedures; maintains respectful relationships with coworkers. / ppComplete evaluation of internship program upon completion. / ppCompletes special assignments and other tasks as assigned. / ppAttends training and completes E-learnings and special assignments requested by Manager. / ppShadow district leader for the specified time. / ppReports customer complaints to management. / ppAssists Store Manager in planning and attending community events. / ppShould be a Student beginning or completing Senior year towards a Bachelors degree. / ppMust be fluent in reading, writing, and speaking English. (Except in Puerto Rico). / ppWillingness to work flexible schedule, including evening and weekend hours. / ppPrefer the knowledge of store inventory control. / ppWe will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability / veterans. / ppThis information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. / p / div