Community organizer [h1.location_city]
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Community organizer • indianapolis in
- [promoted]
Community Health Worker
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Job Description
Job Description
The Community Health Worker (CHW) serves as an integral member of the CICOA team including a Supervisor, Behavioral Health Clinician, Care Managers (CM), and Care Coordinators (CC) working together to provide additional services and supports to individuals with a serious mental illness (SMI) diagnosis that CICOA serves. The Behavioral Health CHW’s primary responsibility will be assisting individuals with a SMI dx’s within the team by providing on-going support and education to support overall health and aging in place. The CHW will collaborate directly with the individual, family, Care Coordinators, Care Managers, and providers to improve health outcomes for individuals served by CICOA.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Customer Service
- Serve as an ambassador for CICOA’s Mission, Vision and Values when representing CICOA internally and externally.
- Role model CICOA’s commitment to ICARE values of Integrity, Courage, Accountability, Respect, Excellence.
- Focus on the exceptional experience and positive health and customer service.
- Respond to individual, members of their circle of support, health care professionals and other team members needs and requests.
- Display positive beliefs and feelings regarding older adults and those of any age with a disability
- Display a strong level of comfort with collaborating and conducting home visits with older adults, individuals with disabilities and the communities where they live.
Teamwork and Communication
Care Delivery
Technology
Manage data entry into the document management system as well as documents appropriate information as required.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the essential duties listed. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and / or EXPERIENCE
High school diploma or equivalent required; computer experience (Microsoft Office Suite, internet, email) required. Must have CHW certification or agree to complete CHW training and achieve certification within first six months of hire. Two years relevant experience in a medical, care management, community health work, community-based organizations or Medicaid / Medicare setting preferred. Bachelors or Associates Degree in Human Services, Psychology, Nursing, Behavioral Health or related field, relatable experience working with older adults, state agencies and / or with Medicaid approval process preferred.