Community Relations Representative I
Location: Washington, DC. Although this is a field-based position, the selected candidate is required to report to the DC office every Monday.
Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
This role requires occasional weekend availability to support events.
The Community Relations Representative I will be responsible for growing membership through educating and servicing the Medicaid population, including meeting the communities need for ongoing educational and social service outreach to existing and potential members.
How you will make an impact:
- Acts as service representative for assigned projects and a resource to membership and community.
- Ensures consistent compliance with all state, federal, and company specific requirements.
- Assists with establishing and maintaining positive relationships with community organizations, provider offices, and faith-based organizations; performs activities to enhance presence in the community.
- Identifies and collects educational material on community networks and advocacy groups with similar missions and values and communicate the information to management.
- Provides telephonic assistance, outreach and or guidance to members and potential members regarding benefit and enrollment questions, and or providing assistance on any social service needs.
- This role works effectively in a team environment and collaborates across departments to coordinate outreach and community engagement efforts.
Minimum Requirements:
- Requires a high school diploma or equivalent and a minimum of 1 year of experience in healthcare or sales marketing environment; or any combination of education and experience, which would provide an equivalent background.
- Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.
Preferred Skills, Capabilities and Experiences:
- AD or BA or BS preferred.
- Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Salesforce preferred.
- Resident of Washington, DC or within 10 miles preferred.
- Bilingual English/Spanish preferred.
For candidates working in person or virtually in the below locations, the salary* range for this specific position is $23.44/hr to $29.30/hr
Location: District of Columbia
In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Job Level: Non-Management Non-Exempt
Workshift: 1st Shift (United States of America)
Job Family: MKT > Community Rel/Outreach & Educ