Community service officer Jobs in USA

The Community Safety team fulfills campus safety and security needs by providing a wide range of services, including overseeing emergency preparedness, assisting students, responding to reports of medical and mental health emergencies, reacting to fire and other alarms, and many more supportive services for the campus community. At Reed, Community Safety Officer responsibilities begin with connecting with students, staff, and faculty as community partners. While we receive training typical of traditional security staff, we emphasize service to the community and collaboration across the college. Learn more about our Community Safety staff here on our website.

We train all new hires on the job through our two-month Field Training Evaluation Program, with extensive, ongoing in-service training. Successful candidates come from a wide variety of backgrounds.

Reed College offers an exceptional benefits package, including comprehensive medical and dental insurance, 403(b) retirement plan with 10% employer contribution (after one year of service), educational assistance for employees and their children, 22 days of paid vacation, paid holidays, and many other campus amenities, such as membership to the campus fitness center for employee and spouse/partner.

This is a full-time position scheduled to work 40 hours per week with a 30 minute unpaid meal break. Typical shifts include days (6:30am-3:00pm), swing (2:30pm-11:00), and nights (10:30-7:00). Available shifts will be discussed during the interview process. There may be times when you are asked to work a shift not normally on your schedule. Starting base pay is $21.82 per hour, plus an additional swing shift differential for qualifying shifts (swing $.75/hr and nights $1.25/hr).

Who you are

• Your focus is on excellent customer service
• Your coworkers trust and value your judgment and would consider you a strong team player
• You bring an important aspect of diversity to our team and value diversity and inclusion
• You enjoy communicating with a wide variety of people, both in person and in writing and on the phone
• You prefer a team environment at work but are not afraid to take initiative and are self motivated
• You understand the importance of building relationships at work while also have demonstrated understanding of professional boundaries
• When others may see roadblocks, you see the opportunity for creating solutions
• You work well under challenging and/or stressful situations
• You have related experience which include customer service, emergency medical services, social work, or public safety
• You enjoy working on your feet for most of the day, can sit/climb stairs and squat as needed; you able to complete a post-offer physical capability course

What You'll Do

• Survey and evaluate campus environment for safety and security hazards
• Respond to medical incidents; fire-related emergencies; alarms and notifications from the alarm systems, including for a nuclear reactor
• Respond to all other incidents of crime and campus emergency situations, provide crisis intervention in a higher education setting
• Interface and engage in conversation with students and other members of the campus community
• Route calls on the main college switchboard
• Receive and prioritize emergency and non-emergency calls from the college community

Qualifications

• A valid driver's license. Must be comfortable driving a vehicle in emergency situations
• Experience in customer service and working swing or overnight shifts is preferred
• Ability to be DPSST certified (we will facilitate this training once hired)

Application Instructions

Click to apply. A resume is required. You can submit these documents in any format, but pdf works best.

Applications will be considered as they are submitted so you are encouraged to apply early.

Reed College replies to every candidate. We will confirm that your application is received, and if you are not selected, we will let you know as soon as possible.