Computer networking • dallas tx
Remote Technical Project Manager (CCTV & Networking) – Support Tech, LLC.Remote Technical Project Manager.CCTV systems, network architecture, and project management tools.In this role, you will lea... Show more
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Job Description
This is a remote position.
Support Tech, LLC is seeking a highly skilled Remote Technical Project Manager with hands-on expertise in CCTV systems, network architecture, and project management tools. In this role, you will lead CCTV system deployments from initial design and quoting through to final execution and support.
This is a 100% remote position open to global candidates who possess native-level English fluency (written and spoken) and a dedicated remote workspace.
System Design & Layouts: Create precise CCTV layout designs, camera placements, coverage maps, and system schematics tailored to client requirements.
End-to-End Project Management: Oversee deployment lifecycles, manage project timelines, allocate resources, and keep stakeholders updated using modern project management software.
Technical & Network Integration: Leverage technical networking knowledge (IP addresses, subnets, switches, routers, NVR/DVR configurations) to ensure reliable system deployment and troubleshooting.
Quoting & Estimation: Utilize internal quoting tools to generate accurate cost estimates, scope-of-work documents, and hardware bills of materials (BOM).
Communication & Support: Conduct clear phone/video interactions via Dialpad and maintain prompt, direct written communications with clients, technicians, and vendor partners.
Proven experience managing the full lifecycle deployment of physical security and CCTV systems.
Practical knowledge of network architecture (LAN/WAN, IP routing, PoE switching, port forwarding, bandwidth/storage calculation).
Demonstrated capability in designing CCTV system layouts and selecting appropriate camera/hardware configurations.
Hands-on familiarity with project management software (e.g., Asana, ClickUp, Jira, or Monday.com) and digital quoting/estimating tools.
Proficiency using Dialpad (or similar VoIP communication suites) for daily call handling and team collaboration.
Flawless English Communication: Exceptional verbal and written English skills are non-negotiable for client-facing and technical documentation work.
Dedicated Remote Setup: Must have a reliable, distraction-free, and quiet workspace equipped with high-speed internet to take calls professionally.
Self-Motivated: Strong organizational and problem-solving skills with the ability to manage multiple projects independently.
Company: Support Tech, LLC
Location: 100% Remote (Open to global applicants meeting language and workspace standards)
Employment Type: Full-Time
Schedule: Flexible / Alignment with core client operating hours.
Please submit your resume and a brief cover letter detailing:
Your experience with CCTV design and deployment projects.
The specific project management, quoting, and networking tools you have used.
A confirmation of your home office setup and fluent English proficiency.
Requirements
Required Qualifications Previous experience in IT field services, low-voltage installation, telecommunications, networking, or a related technical field Valid driver's license Reliable transportation to travel to customer and job sites Own basic hand tools required for field service work Ability to pass a background check Ability to pass drug testing Basic understanding of computer networking and troubleshooting Familiarity with Ethernet and structured cabling Ability to work independently with limited supervision Strong troubleshooting and problem-solving skills Professional communication and customer-service skills Ability to lift and move equipment as required Comfortable working in different customer environments and job-site conditions Preferred Qualifications Experience with Cat5e/Cat6 cabling Experience terminating RJ45 connectors and keystone jacks Experience with network switches, routers, and wireless access points Experience with POS systems, access control, cameras, or other low-voltage systems IT certifications such as CompTIA A+, Network+, or similar Previous field service or data center experience
