Concrete Jobs in Hayward, CA

Job Title

Will assist Residential Services personnel and Internal Operations team with internal task inquires, processing of unit inspections and assisting in specialty requests.

Representative Duties

Provides overall day-to-day customer service and coordinates with other departments to efficiently accommodate guests' requests

Completes high-quality work according to job specifications while simultaneously producing the required amount of work within established timetables while working on multiple assignments at any one given time

Establishes and maintains effective relationships with vendors, managers and internal staff and serves as a liaison between Residential Services and company operations team

Prepares and leads daily Morning Operations meetings

Receives and processes service requests from field inspectors ensuring deficiencies are handled to company service standards

Schedules vendor and property services (furniture, housewares, carpet care) and communicates with properties ensuring authorization is granted for all vendors and employees to access apartments when needed. Follows-up with appropriate vendors to ensure services are complete.

Other administrative duties as assigned

May assist in the training of new hires

Works on multiple assignments at any one given time

Job Requirements

Proficient in usage Microsoft Suite

Knowledge in Oscar preferred but not required

Excellent communication skills while able to build rapport and maintain working relationships while delivering a high standard for service.

Solves a variety of problems involving several concrete variables in standardized situations

Bilingual-Spanish - Preferred

Creative problem solver with "do whatever it takes to get the job done" approach, customer service/positive attitude/approachable, organized, detail-oriented and effective time management skills/ability to multitask

Critical and analytical thinking with attention to detail and high accuracy

Is comfortable working on several projects simultaneously and yet is well organized at all times.

Negotiates and resolves issues and problems related to guest issues while aware and sensitive to errors and mistakes that can occur and minimizes them.

Maintains a high level of professionalism either working independently and/or within group setting.

Capable of concentrating on details for extended periods of time.

Synergy Global Housing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.