Credit specialist • chicago il
Job title : Credit Bureau Reporting Remediation Specialist.Location : Any US; slight preference to EST/CST.Duration: 12 months; with possible extensions.MUST HAVE: The ability to perform Root Cause... Show more
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The average salary range is between $ 43,160 and $ 136,250 year , with the average salary hovering around $ 68,500 year .
The average salary range is between $ 37,203 and $ 65,296 year , with the average salary hovering around $ 45,000 year .
Job title : Credit Bureau Reporting Remediation Specialist
Location : Any US; slight preference to EST/CST
Duration: 12 months; with possible extensions
MUST HAVE: The ability to perform Root Cause Analysis will be critical to review an issue, determine if root cause is accurate and if the customer impact has been resolved before starting the remediation.
Responsibilities: Research and understand the requirements for accurate bureau reporting while balancing the systemic nuances within multiple Systems of Record (SOR).
This role is responsible for assisting Functional Remediation Specialists with the following critical knowledge:
Understanding and application of guidance from the Credit Reporting Resource Guide
How accounts flow from account# to account# within the lifecycle from acquisition to end of life
Find, read, and understand the fields and data in our SOR and data warehouses, particularly the fields used to create bureau reporting
Assist in identifying accounts in scope for bureau remediation concerns
Perform pre-and-post remediation validation
Perform Root Cause Analysis (RCA) to:
o Determine if accounts are still systemically reporting
o Determine why accounts may not have been updated as expected
o Determine how and when to update the systems for accuracy in reporting
o Determine when a flat file is needed and how to send a flat file to the bureaus
o Review rejected accounts from remediations and determine if additional actions are necessary
Create Audit-ready documentation for all steps along the way
Create and update job aids updated for newly identified process nuances or process changes as applicable
Qualifications:
3+ years strong working knowledge of the Client, Vision+ and/or DM (Debt Manager - recovery/collections) system
5+ years previous work in credit bureau disputes
Skills that are a plus but not a requirement include:
Cross functional background
Previous work in fraud
Knowledge of ACQA system
Knowledge of Client Query tool (ODS)
Root Cause Analysis skills
