Crm analyst [h1.location_city]
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Crm analyst • sandy springs ga
- [promoted]
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VirtualVocationsNorcross, Georgia, United States- [job_card.full_time]
A company is looking for a Business Analyst Creatio.
Key Responsibilities
Gather and document business and functional requirements from stakeholders
Translate requirements into clear user stories, epics, and acceptance criteria
Analyze customer data and usage to identify insights and improvement opportunities
Required Qualifications
Bachelor's degree in Business, IT, or related field; CRM certifications are a plus
3-5 years of experience as a Business Analyst, focusing on customer success and CRM solutions
Strong understanding of Customer Success principles and CRM systems, preferably Creatio
Proven ability to work with cross-functional teams to deliver customer-driven solutions
Experience with data analysis and reporting tools to drive business decisions