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Customer advocate Jobs in Boston, MA

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Customer advocate • boston ma

Last updated: 1 day ago

Bilingual Client Advocate

Action for Boston Community DevelopmentBoston, MA, US
$43,625.40 yearly
Full-time
Quick Apply

ABCD delivers its programs and services through a network of neighborhood sites located throughout Boston and Malden.Federal Poverty Line who live in Boston, Malden, Medford, and Everett at a neigh... Show more

Consumer Services Advocate

Boston Senior Home CareBoston, MA, USA
$40,000.00 yearly
Full-time
Quick Apply

Job Title: Consumer Service AdvocateBusiness Unit: AdministrationDepartment: Consumer Services UnitReports to: CSU Manager FLSA: Non-ExemptClassification: Regular Full-time (35 hours)Grade Level: ... Show more

Customer Success Manager

CrayonBoston, MA, United States
Full-time

Deals are more competitive than ever! 55% of companies say they have more competitive deals than they did a year ago, and sellers are facing competitors in nearly 7 out of every 10 deals.And yet th... Show more

Brand Advocate

JerryBoston, MA, United States
Part-time

More than 80% of Americans own a car and see it as a fundamental necessity, yet the experience of owning one is stuck in the 90s.Every part of the user journey (shopping for a car, insurance, repai... Show more

Sales Advocate

GMET Communications, LLCDorchester Center, MA, United States
Full-time +1

DORCHESTER - DORCHESTER, MA 02122.Position Type Full-Time/Part-Time Education Level None Category Retail. Show more

Outreach Advocate - Per Diem

Bay Cove Human Services, Inc.Cambridge, MA, United States
$20.91 hourly
Full-time

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential.Bay Cove pursues this mission by providing individualized and compassionate services... Show more

DevRel Evangelist / Advocate - Remote

GuardsquareBoston, MA, United States
Full-time

Devrel Evangelist / Advocate - Remote.Are you enthusiastic about empowering and supporting developers in creating the next generation of mobile apps?.Guardsquare is looking for a developer or techn... Show more

Advocate Camp Counselor for children with disabilities, School Break Camps

JCC Greater BostonNewton, MA, US
$15.00 hourly
Full-time
Quick Apply

Make camp possible for every child.Do you believe every child deserves to be fully included at camp? JCC Greater Boston is looking for caring, patient, and enthusiastic Advocate Camp Counselors to ... Show more

Principal, Customer Success

Folia Health: The Home-Reported Outcomes CompanyBoston, MA, United States
$125,000.00 yearly
Full-time

Nell and Dan founded Folia Health because it has been simply too hard for their family members to receive personalized, data-driven healthcare that directly addresses the issues they're dealing wit... Show more

Customer Service Representative

Circle KBoston, Massachusetts, United States of America
Full-time

Store 4707521: 14 West Broadway, Boston, Massachusetts 02127.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenge... Show more

Customer Success Manager

FreshworksBoston, MA, United States
$108,800.00 yearly
Full-time

Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.To create a better experience for their customers and employees.Softw... Show more

SNAP/Benefits Advocate

Jewish Family & Children's Service, Greater BostonWALTHAM, MA, United States
Full-time
Quick Apply

Do you want to help families put food on the table? Would you excel in a role where you learn the ins and outs of an essential government resource program? Are you interested in being a leader and ... Show more

Equity Advocate 25-26

Cambridge Public SchoolsCambridge, MA, United States
Full-time

Represent your school or department as an equity advocate through the equity academy.Participate in a community of learning and practice and carry out a cumulative project with a safe-to-fail exper... Show more

Advocate for Boston Children's Hospital

Threshold GivingBoston, MA, US
$25.00 hourly
Full-time
Quick Apply

Boston Children’s Hospital is dedicated to improving and advancing the health and well-being of ALL children around the world through its life-changing work in clinical care, biomedical resea... Show more

Customer Engineer

LancesoftBoston, MA, US
Full-time
Quick Apply

Here are some of the tasks that our field service technicians do each day:.Perform minor maintenance, repairs, and component replacement at the module level.Maintains parts inventory and related re... Show more

Customer Service

TradeJobsWorkforce02476 Arlington, MA, US
$19.00 hourly
Full-time

Required Skill: Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e... Show more

 • Promoted

Client Advocate I

Oak St. HealthBoston, MA, United States
$43,888.00 yearly
Full-time

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who c... Show more

Associate Client Advocate

Willis Towers WatsonBoston, MA, United States
$90,000.00 yearly
Full-time

The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delive... Show more

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Bilingual Client Advocate

Bilingual Client Advocate

Action for Boston Community DevelopmentBoston, MA, US
30+ days ago
Salary
$43,625.40 yearly
Job type
  • Full-time
  • Quick Apply
Job description

Description

ABCD delivers its programs and services through a network of neighborhood sites located throughout Boston and Malden. As a Client Advocate, you will handle direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett at a neighborhood site.

Key Responsibilities

  • Responsible for maintaining case management files, and providing supportive services and referrals
  • Conduct intake process and assist clients in establishing educational and occupational goals.
  • Develop positive working relationships with various organizations within the public and private sectors to expand placement efforts.
  • Identify support services needed and make appropriate referrals and orient new clients to referred programs.
  • Conduct workshops for the diverse populations of a specific community.
  • Assist clients in properly completing job applications and resumes for employment opportunities.
  • Follow up with prospective agencies and employers to maintain up-to-date information on employment opportunities.
  • Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services, including food stamps and health insurance.
  • Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise

  • Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development or general office support required
  • Demonstrated proficiency in Microsoft Word and Excel required.
  • Excellent oral and written communication skills
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.
  • Bilingual skill in Russian required.
Expected Salary: $43,625.40 annually ($23.97/hour) USD. Salary scales are set according to an explicit compensation policy and relevant market data. Due to funding restrictions and our strong focus on internal parity, this salary is thoughtfully aligned with the duties expected for this role, and offers are firm.

Why Work Here

  • Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
  • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
  • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
  • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
  • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.
ABCD is the shortest distance between two points — from where you are to where you want to be. Discover the tools and resources you need to move from poverty to stability and from stability to success.