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Customer advocate Jobs in Joliet, IL

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Customer advocate • joliet il

Last updated: 6 days ago

Customer Experience Truck Fleet Advocate

TransChicago Truck GroupShorewood, IL, US
$60,000.00 yearly
Full-time
Quick Apply

At TransChicago Truck Group, we keep the trucks and people that power our economy rolling.We’re a full-service commercial truck dealership representing Freightliner and Western Star by provid... Show more

Remote Customer Service Sales

HMG CareersJoliet, Illinois
$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Customer Account Manager (CAM)

RJW LogisticsRomeoville, IL, United States
$60,000.00 yearly
Full-time

Pay: $60,000 - $65,000 annually + MyShare Equity Program.Job Purpose: The Account Manager will serve as an advocate for the customer and will assist with customer service-related questions, problem... Show more

Customer Experience Manager - Outlet

Goodwill Industries of Southeastern WisconsinRomeoville, IL, United States
Part-time

The Customer Experience Manager (CEM) is responsible for overseeing the customer and donor experience, driving store productivity, and ensuring the achievement of sales and margin targets while mai... Show more

Remote Customer Service Representative – TurboTax

TurboTaxLockport, Illinois
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Restaurant Delivery - Receive 100% of Customer Tips

DoorDashLockport, IL, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Advocate - Student Success Program/ALOP (Mokena SD 159)

Will County ROEJoliet, IL, United States
$60,000.00 yearly
Full-time

Advocate - Student Success Program/ALOP.Reports To: Building Principal and/or designee.Job Classification/Work Year: Aug.June 7, 2027 (Teacher Calendar (plus five (5) days before first day and five... Show more

Customer Service Representative

Circle KPlainfield, Illinois, United States of America
Part-time

Store 4706733: 11900 State Route 59, Plainfield, Illinois 60585.Flexible (Days, Evenings, Overnights + Weekends).Customer Service Representative.We want you to join our team as a Customer Service R... Show more

Customer Service Lead

Pete's Fresh MarketNew Lenox, IL, US
$15.00 hourly
Full-time
Quick Apply

Front End Manager, Store Manager.The Front End Customer Service Clerk/Cashier is responsible for providing excellent customer service to all guests at the POS (Point of Sale).They ensure each custo... Show more

Customer Service Representative

SPARK INSURANCE GROUP INCJoliet, IL, US
$18.00 hourly
Full-time

Job Stability in a growing industry .We are seeking a professional and personable.Customer Service Representative.In this role, you will be responsible for ensuring that each customer has a positiv... Show more

Customer Experience Truck Fleet Advocate

Transchicago Truck GroupShorewood, IL, United States
$60,000.00 yearly
Full-time

Customer Experience (CX) Fleet Advocate.At TransChicago Truck Group, we keep the trucks and people that power our economy rolling.We're a full-service commercial truck dealership representing Freig... Show more

Warehouse Customer Service Rep

RyderJoliet, IL, US
$20.00 hourly
Full-time +1

Immediately hiring a Permanent Full Time Customer Service Rep to support our Facility at Ryder in Joliet, Illinois.Hear from a Ryder Supply Chain Warehouse Employee Here:.We want the right Warehous... Show more

Customer Service Associate I

Family DollarRomeoville, IL, United States
Full-time

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more

Remote Customer Service Representative – Product Testing

GLOCPAHomer Glen, Illinois
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Customer Service Representative

PrideStaffLockport, ILLINOIS, US
$18.00 hourly
Full-time +1

Customer Service Representative .This position will be responsible for maintaining relationships with all existing and new customers.Key Tasks and Responsibilities:.Maintain thorough knowledge of a... Show more

Customer Service Advisor

Jiffy LubeJoliet, IL, US
Full-time

As a Service Advisor, you're the face of the location.You'll greet guests, understand what their vehicle needs,walk them through their options, and make sure they leave confident and cared for.Thin... Show more

Customer Experience Coordinator

TJ MaxxNew Lenox, Illinois, 60451
Full-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more

Customer Service/Sales

Home Depot (Retail)Homer Glen, IL, United States
Full-time

Customer Service/Sales | Home Depot.Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance... Show more

Field Management - Customer Service Representative

EssilorLuxottica GroupShorewood, IL, US
Full-time

E01318 Ops - Cust Svc - General EXPRT .Benefits/Incentive Information.If you’ve worn a pair of glasses, we’ve already met.We are a global leader in the design, manufacture, and distribution of opht... Show more

Customer Service Associate I

Dollar TreeJoliet, IL, United States
Part-time

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more

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Customer Experience Truck Fleet Advocate

Customer Experience Truck Fleet Advocate

TransChicago Truck GroupShorewood, IL, US
30+ days ago
Salary
$60,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

At TransChicago Truck Group, we keep the trucks and people that power our economy rolling. We’re a full-service commercial truck dealership representing Freightliner and Western Star by providing sales, service, and parts for a wide variety of business throughout the Chicagoland area. We’re a family-owned, fast-growing dealership group that values curiosity, teamwork, and growth.

If you’re the kind of person who likes to learn by doing and see the impact of your work every day, you’ve found the right spot.

TransChicago is looking for a Customer Experience (CX) Fleet Advocate who will be responsible for facilitating timely communication and repair progress updates to customers.

Partnering with our customer base, this role will provide continuous feedback and access to repairs by communicating with the repair facilities enabling effective fleet management operations by our customers.

Essential Functions & Responsibilities:

  • Review estimates and repairs for correct warranty processing.
  • Seek policy assistance when merited.
  • Track failure patterns and pursue resolutions.
  • Partner with location Service teams to guide and expedite truck repairs.
  • Coordinate expediated parts orders, technical and field support, as needed.
  • Monitor trucks down for activity.
  • Track and expedite campaigns.
  • Meet with customers to explain repairs.
  • Train customers on proper maintenance, inspection, new technologies and continuing education.
  • Support customer maintenance programs.
  • Review invoices for accuracy.
  • Provide customer technician and driver training on site.
  • Virtual technician and connectivity follow up.
  • Review PDI/NTP work in process and follow up.

Account set up and support Quality/factory interface Direct warranty:

  • parts, CPW, etc.

Education and/or required experience:

  • 8+ years of sales experience, product support, or technical product knowledge. 1+ years of experience as a technical support lead, such as Lead Technician.

Compensation & Benefits:

  • Compensation: $60,000-$75,000 base salary. Compensation will be determined based on experience, competencies, certifications, and education.

Benefits:

  • Medical Insurance Vision Insurance Dental Insurance Life and AD&D Insurance Disability Insurance Flexible Spending Account (FSA) 401(k) with company match Paid Time Off (PTO) Paid Sick Time Paid Holidays Additional voluntary benefits: We also offer a variety of other benefits including an Employee Assistance Program (EAP), Accident Coverage, Critical Illness, Cancer Insurance, Pet Insurance, and Identity Theft Insurance TransChicago Truck Group is committed to a diverse and inclusive workplace.
  • TransChicago is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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