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Customer advocate Jobs in Lowell, MA

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Customer advocate • lowell ma

Last updated: 5 days ago

Customer Care Representative

ICP GroupAndover, MA, US
$22.00 hourly
Full-time
Quick Apply

Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.ICP Group ... Show more

Customer Service Associate I

Dollar TreeWestford, MA, United States
Part-time

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more

Customer Service - Self Storage Manager

Public StorageLawrence, Massachusetts, United States
Full-time

Our Property Managers get to work independently at multiple locations; spending time both inside and outside.We assess customer storage needs and make suggestions, including selling packing and mov... Show more

Customer Service Representative

Milltown PlumbingChelmsford, MA, USA
$18.00 hourly
Full-time
Quick Apply

Customer Service RepresentativeBenefits:PTO TimeFlex ScheduleGet Paid Weekly401(k) Match @ 4%Paid Training, Educational Allowances/Reimbursement for Field-related CoursesBlue Cross Blue Shield Heal... Show more

Customer Service Associate

Laundry CapitalLawrence, Massachusetts, United States
$15.00 hourly
Part-time
Quick Apply

Join a Team That’s Changing an Industry.Step into the future of laundry services!.As one of America’s largest retail laundromat operators, we’re not just doing laundry, we’re transforming the custo... Show more

Remote Customer Service Sales

HMG CareersMethuen Town, Massachusetts
$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Customer Success Manager - Unified Factory

MagnaLowell, MA, United States
Permanent

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies.We invest in our employees, providing them with the support and r... Show more

Customer Process Specialist

CorningTewksbury, MA, US
Full-time

The company built on breakthroughs.Corning is one of the world’s leading innovators in glass, ceramic, and materials science.From the depths of the ocean to the farthest reaches of space, our techn... Show more

Customer Service Associate I

Family DollarDracut, MA, United States
Full-time

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more

Customer Intake Coordinator

AVID Energy SolutionsMethuen, MA, US
$55,000.00 yearly
Full-time
Quick Apply

AVID Energy Solutions, a Mass Save® Partner, is seeking an experienced, outgoing and highly motivated, Customer Intake Coordinator / Sales Development Representative to join our team earning $... Show more

Customer Service Representative

Teledyne Technologies IncorporatedMA,Billerica,US
$44,500.00 yearly
Full-time

Customer Service Representative - Mission Support & Service Operations.At Teledyne FLIR Defense, our technologies help support critical missions for defense, public safety, and emergency response t... Show more

Pro Customer Service/Sales

Home Depot (Retail)Tewksbury, MA, United States
$18.00 hourly
Full-time

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients.The te... Show more

Customer Service Representative

Lazy River Products LLCTewksbury, MA, USA
$18.00 hourly
Full-time
Quick Apply

Customer Service Representative "CSR"What We're Looking For:We're looking for a friendly, customer-focused professional who thrives in a fast-paced retail environment and enjoys creating exceptiona... Show more

Program Advocate, Single Adult Shelter

South Middlesex Opportunity CouncilLowell, MA, United States
$30.00 hourly
Full-time

Oversee shelter operations during working hours while maintaining a safe and secure environment.Be alert to shelter surroundings and be responsive to any issues that occur during each shift.Maintai... Show more

Customer Service Representative

Lazy River ProductsTewksbury, MA, US
$18.00 hourly
Full-time +1
Quick Apply

Customer Service Representative "CSR" Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance... Show more

VP of Customer Service

Teledyne Vision SolutionsNorth Billerica, MA, United States
$218,100.00 yearly
Permanent

Teledyne FLIR Defense VP Of Customer Service.Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability.Th... Show more

Customer Service Coordinator - Trade Office

Doug Anderson Plumbing And HeatingBillerica, MA, USA
$28.00 hourly
Full-time
Quick Apply

Doug Anderson Plumbing and Heating is hiring a full-time Customer Service Coordinator - Trade Office in Billerica, MA!Want to know what you're getting into? Let's break it down.Quick Overview:Pay: ... Show more

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The cities near Lowell, MA that boast the highest number of customer advocate jobs are:
Customer Care Representative

Customer Care Representative

ICP GroupAndover, MA, US
30+ days ago
Salary
$22.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description

Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.

ICP Group is organized into two separate business groups, ICP Building Solutions Group and ICP Industrial Solutions Group, comprised of market leading brands known for innovation, quality, and performance.

Founded in 2015 and supported by a lean corporate team, ICP Group has scaled rapidly through organic and acquisition growth into one of the largest coatings, adhesives, and sealants companies in North America.

ICP Group is headquartered in Andover, MA and has manufacturing and distribution sites throughout North America, Latin America, UK, Europe and the Asia Pacific region.

ICP Group is looking to hire a Customer Care Rep for our Andover, MA location. In this role you will leverage your customer service and communication skills towards a prominent role with a leading global manufacturer with headquarters in Andover, MA.

This is a career where you will truly be valued, receive excellent compensation, and benefits while growing with a team in a hands-on role where you will truly make an impact.

If you are a skilled professional who is highly motivated and consistently stands at the front of the pack, we want to talk to you! The role of this position will be to provide exceptional customer service. The chosen candidate will take on this responsibility with ambition and understand that every interaction with a customer is an opportunity to build brand awareness and reputation. You will help reposition the Customer Service Department to function as a revenue driver. This role is supporting our Environmental and Restoration product lines.

This role is hybrid; in-office Tuesday, Wednesday and Thursday in office 8am to 5pm, and remote Monday and Friday. The pay is $22.00 - $24.00/ hour.

Key Responsibilities:

  • Answer all incoming calls with a positive up-beat attitude, providing the best possible customer service to both internal and external customers.
  • Accurately enter all received orders and communicate any exceptions to customers.
  • Master the Syspro operating system to enter orders, retrieve customer history, stock status and sales order status.
  • Process Return Material Authorizations and Credits.
  • Maintain account relationships with key decision-makers at dealer accounts.
  • Create and assemble marketing materials for Sales Representatives Proof/edit documents as assigned.
  • Complete other duties as assigned.

Requirements:

  • Experience in a customer service role.
  • Strong communication skills.
  • Experience with entering data and looking up data within an ERP system.
  • Retail Industry experience is a plus!
  • ICP Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.
  • Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status. Powered by JazzHR