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Customer advocate Jobs in Overland Park, KS

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Customer advocate • overland park ks

Last updated: 5 days ago

Customer Care Representative

eTeam IncShawnee Mission, Kansas, United States
Full-time
Quick Apply

Job Title: Client Services - Customer Care Representative I.Job Location: Lenexa, KS, 66219.Additional Job Details: The shifts will be between 7am and 6 PM central time, M-F.The training will be se... Show more

Customer Experience Representative

SILAC Insurance CompanyOverland Park, KS, USA
$21.75 hourly
Full-time +1
Quick Apply

About SILACSILAC Insurance Company is one of the fastest-growing insurance companies in the nation and continues to be a top contender in the industry.SILAC offers industry-leading annuity products... Show more

Customer Success Manager

TENEX.AIOverland Park, KS, United States
Full-time

TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider.We are a force multiplier for defenders, helping organizations enhance their cybersecurity pos... Show more

Customer Service Clerk

Balls FoodsPrairie Village, KS, USA
Full-time
Quick Apply

We are looking for a reliable, detail-oriented, and service-driven Customer Service / Cash Office Clerk who enjoys helping others and ensuring accuracy in daily operations.In this role, you'll supp... Show more

Customer Service Rep

Domino's FranchiseOverland Park, Kansas, United States
Full-time

Pizza Maker/ Team Member:  $14.W 151st St, Overland Park, KS 66223, USA.Domino's Pizza is looking for a dedicated, hardworking.We take pride in our team members and our team members take pride... Show more

Customer Service Representative

PetSuitesShawnee, KS, US
Full-time

Customer Service Representative.Join our team and be the welcoming face of our luxury pet resort.Full-Time Customer Service Representative (internally called a Pet Host).NVA Pet Resorts is part of ... Show more

Customer Account Manager

BridgewayOverland Park, KS, United States
Full-time

Bridgeway is a rapidly growing Pittsburgh based company that is already among the country's largest specialty transportation providers.Join an exciting and dynamic work environment where team membe... Show more

Customer Service Representative

Farmers Insurance - Josh WingerdMerriam, KS, US
Full-time
Quick Apply

Our Customer Service Representative needs to.No prior experience is necessary.Apply for the position today by completing the form and completing the assessment.Annual Base Salary + Bonus Opportunit... Show more

Associate Client Advocate

Willis Towers WatsonOverland Park, KS, United States
$90,000.00 yearly
Full-time

The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delive... Show more

Customer Care Representatives

CovisianLenexa, KS, US
Full-time

Covisian is a leading global omni-channel contact center, supporting organizations across the financial, healthcare, government, and transportation sectors.Our success is driven by our people, our ... Show more

Insurance Customer Service

Modern Consulting, Inc.Shawnee, KS, US
Full-time
Quick Apply

MUST HAVE Undergraduate Degree or Proven track record of Successful Sales Experience!!.Competitive Salary with Uncapped Commission Opportunity**.We want the highly motivated job seekers.No matter y... Show more

Customer Experience Specialist

Anthony Plumbing, Heating, Cooling & ElectricSt. Lenexa, KS, US
$18.00 hourly
Full-time

Click “Apply On Company Website” and our recruiting assistant, Olivia, will help you schedule an immediate interview with our team!.Are you detail-oriented and committed to accurate work?.Do you en... Show more

Customer Service Representative

LoanMax Title LoansShawnee, Kansas, United States
Full-time

Customer Service Representative.Compensation is based on experience, qualifications, and performance.Bonus opportunities may be available where applicable but not guaranteed.Monday - Friday: 10:00 ... Show more

Customer Service Representative

FYZICAL Therapy and Balance CentersLenexa, KS, US
Full-time
Quick Apply

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening i... Show more

Customer Supply Planner

ArgentaShawnee, KS, United States
Full-time

At Argenta, were more than a company; were a global team, dedicated to healthier animals.We believe that when their lives are made better, were all the better for it.Founded in 2006, we support com... Show more

Customer Service Representative

Dal-TileLenexa, Kansas, United States
Full-time
Quick Apply

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as... Show more

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Customer Care Representative

Customer Care Representative

eTeam IncShawnee Mission, Kansas, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Title: Client Services - Customer Care Representative I

Job Location: Lenexa, KS, 66219

Job Duration: 3 Months


Additional Job Details: The shifts will be between 7am and 6 PM central time, M-F.

The training will be set for everyone the same at 8-5.

The length of assignment is 90 days

Job Description: Summary

  • Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine
  • complexity, while utilizing multiple customer communication channels, which may include voice, mail,
  • email, chat, AI related inquiries, etc.

Duties and Responsibilities

  • Supports assigned client group(s) performing routine complexity health related customer excellence activities.
  • Typically makes routine outbound, health related customer calls following set scripts, procedures.
  • Maintains complete customer/patient confidentiality for all health, personal and other customer information.
  • Provides professional, respectful, customer excellence. Demonstrates caring and empathy when delivering sensitive health information.
  • Effectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and
  • services, concerns of service failures and other duties needed to provide superior service.
  • Supports all client group(s) based on business needs.

Job Qualifications (Work Experience, Physical & Mental Requirements, Knowledge, Skills)

Required Work Experience:

1-year related customer service excellence experience.

Preferred Work Experience:

Health care and laboratory related experience.

Experience delivering customer service excellence and achieving productivity/accuracy/quality standards.

Physical and Mental Requirements:

Consistent exceptional customer service, accuracy and quality focus required.

Knowledge:

N/A

Skills:

Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI.

Continuous Improvement: Embrace and thrive in an environment of continuous improvement, innovation, and leveraging digital