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Customer advocate Jobs in Philadelphia, PA

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Customer advocate • philadelphia pa

Last updated: 11 hours ago

Customer Service Trainer

Alphabe InsightPhiladelphia, PA, United States
$55,000.00 yearly
Full-time

GG Media is a forward-thinking advertising firm dedicated to helping brands elevate their presence through strategic, innovative, and impactful marketing solutions.We combine creativity with data-d... Show more

Cyber Claims Advocate

Mercer FrancePhiladelphia, PA, United States
$84,700.00 yearly
Full-time

Marsh's Cyber Claims practice has a Cyber Claims Advocate open on our growing team.The role will be based in Philadelphia, Atlanta, NYC or Chicago.This is a hybrid role that has a requirement of wo... Show more

Cyber Claims Advocate

Oliver Wyman, LLCPhiladelphia, PA, United States
$84,700.00 yearly
Full-time

Marsh's Cyber Claims practice has a Cyber Claims Advocate open on our growing team.The role will be based in Philadelphia, Atlanta, NYC or Chicago.This is a hybrid role that has a requirement of wo... Show more

Bilingual Patient Advocate, Educator

Humedco Corp.Cherry Hill, NJ, United States
Full-time

Bilingual Patient Advocate, Educator Full-Time.Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care.Motivated Patient Advocate / Educator / C... Show more

Healthcare Advocate for Catholic Clergy

Meta Care IncPhiladelphia, PA, US
Full-time +1
Quick Apply

CLERGY CARE  —  ARCHDIOCESE OF PHILADELPHIA, PA Healthcare Advocate for Catholic Clergy RN or LPN preferred — active license not required Part-Time to Full-Time  |  ... Show more

Supplier Quality Advocate (Philadelphia, PA)

General DynamicsPhiladelphia, PA, United States
Full-time

Supplier Quality Advocate (Program Representative).Location: Philadelphia, PA (On-site).This position reports to the Focus Factory Program Supervisor and supports Strategic Sourcing oversight withi... Show more

Family Advocate (Bilingual Spanish)

Acelero Learning Camden PhiladelphiaN. rd St.,Philadelphia,PA
Full-time

Are you a socially conscious, dedicated individual who is committed to building a better future for children, families, and their communities? If so, join us as we support early childhood education... Show more

Trauma Victim Advocate (Part-Time 4p-12a)

Temple UniversityPhiladelphia, PA, United States
Part-time

Trauma Victim Advocate (Part-Time 4p-12a).Trauma Victim Advocates are crisis responders embedded in the hospital 24/7 to support patients and their family members in the immediate aftermath of viol... Show more

Family Advocate

Redeemer HealthPhiladelphia, Pennsylvania
Full-time

Join us at Redeemer Health, where we're transforming lives and communities.Our diverse team is dedicated to bringing help, hope, and healing to vulnerable populations through Redeemer Health entiti... Show more

Participant Advocate

SELF Inc.Philadelphia, Pennsylvania, United States
$15.00 hourly
Full-time +1
Quick Apply

The Participant Advocate provides our participants with supportive assistance to maintain a safe, welcoming, clean environment.Past Participant Advocate experience is strongly desired.Two years exp... Show more

Care Advocate - Care Delivery

Wider CirclePhiladelphia, Pennsylvania, US
$22.22 hourly
Full-time
Quick Apply

The Care Advocate is an integral part of the member’s care team and works closely with the clinicians and the clinical operations team.The Care Advocate will support our Care Delivery program (Wide... Show more

Supplier Quality Advocate (Philadelphia, PA)

General Dynamics Electric BoatPhiladelphia, PA, United States
Full-time

Supplier Quality Advocate (Program Representative).This position reports to the Focus Factory Program Supervisor and supports Strategic Sourcing oversight within Supplier Quality.The Program Repres... Show more

Mental Health and Drug Abuse Advocate/Auditor (Remote Philly area)

The CKHobbie GroupPhiladelphia, PA, United States
Full-time

Mental Health And Drug Abuse Advocate.The Commonwealth of Pennsylvania is seeking a dedicated and qualified individual to fill the position of Mental Health and Drug Abuse Advocate, based in Philad... Show more

Customer Service

ELITE EXPRESSPENNSAUKEN, NJ, US
$18.00 hourly
Full-time

Position Description: Job Summary .The General Office Clerk is responsible for providing essential administrative and clerical support to ensure efficient office operations.This role involves a var... Show more

Customer Service Manager, Airport Customer Care

American AirlinesPhiladelphia, PA, US
Full-time

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best ver... Show more

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Client Advocate

WTWPhiladelphia, PA, United States
Full-time

The Client Advocate (CA) is responsible for cultivating and maintaining client relationships that include leading strategy development and execution.This specific CA role will be focused on support... Show more

Cyber Claims Advocate

Marsh & McLennanPhiladelphia, PA, United States
$84,700.00 yearly
Full-time

Marsh's Cyber Claims practice has a Cyber Claims Advocate open on our growing team.The role will be based in Philadelphia, Atlanta, NYC or Chicago.This is a hybrid role that has a requirement of wo... Show more

Associate Client Advocate

Willis Towers WatsonPhiladelphia, PA, United States
$90,000.00 yearly
Full-time

The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delive... Show more

Customer Success Manager

UpGuardPhiladelphia, PA, United States
Full-time

Due to continued growth, the Customer Success team is expanding and we require a Customer Success Manager to join our high performing team to onboard and enable our customers.The ideal candidate wi... Show more

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Customer Service Trainer

Customer Service Trainer

Alphabe InsightPhiladelphia, PA, United States
30+ days ago
Salary
$55,000.00 yearly
Job type
  • Full-time
Job description

Customer Service Trainer

At Golden Shift Solutions, we are dedicated to empowering businesses through innovative strategies, exceptional service, and a commitment to long-term growth. Based in Philadelphia, we partner with clients across diverse industries to optimize performance, streamline operations, and unlock new opportunities for success. Our team is built on professionalism, collaboration, and a shared vision to deliver measurable results that truly make an impact.

Job Description

We are seeking a Customer Service Trainer to join our growing team in Philadelphia. The ideal candidate will design, implement, and deliver training programs that enhance the quality and effectiveness of our customer service teams. You will play a key role in shaping our service culture, ensuring that every client interaction reflects professionalism, empathy, and efficiency.

Responsibilities

  • Develop and deliver engaging training sessions for new and existing customer service representatives.
  • Evaluate training needs through performance data, feedback, and observation.
  • Create instructional materials, guides, and resources tailored to team objectives.
  • Coach employees individually and in groups to improve communication, product knowledge, and service delivery.
  • Collaborate with management to align training strategies with company goals and client expectations.
  • Assess training effectiveness and continuously enhance program content and methods.

Qualifications

  • Bachelor's degree in Business, Communication, or a related field (or equivalent experience).
  • Minimum of 2 years of experience in customer service training, coaching, or team leadership.
  • Strong presentation, communication, and interpersonal skills.
  • Ability to motivate and inspire others to deliver outstanding results.
  • Proven ability to analyze performance metrics and implement effective training strategies.
  • Excellent organizational and time management abilities.

Benefits

  • Competitive salary ($55,000 - $59,000 annually).
  • Opportunities for professional growth and career advancement.
  • Supportive and collaborative work environment.
  • Comprehensive training and development programs.
  • Health and wellness initiatives.