Customer care representative • charlotte nc
This role is responsible for delivering exceptional customer service experiences, including accurate, timely, and effective communication and execution of relational and transactional activities am... Show more
At Life-Assist we show up every day, so we can “Help Heroes Save Lives.Together through a culture of caring and genuine connections, every decision we make and every action we take ensures that fir... Show more
Business Development Center - HIC Location: 6030 East Independence Blvd, Charlotte, North Carolina 28212 $20/hr + Monthly Performance Bonuses | Annual Earnings $42,000–$47,000 Ready to build a real... Show more
We're looking for a Remote Customer Service.As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service.You w... Show more
Customer Service Representatives.Seasonal Full Time availability .Now accepting applications until August 30, 2026.Apply here directly for immediate feedback:.Customer Service Representative -... Show more
At Harvest Advertising Inc, we believe every brand has a unique story.That's why we start by understanding your business, your goals, and your audience.Our team combines creativity with data-driven... Show more
As a dynamic sales firm, we specialize in empowering businesses to achieve their goals through innovative strategies, exceptional service, and unparalleled results.Bizzetta are seeking a dedicated ... Show more
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car... Show more
Position Overview We are currently seeking driven and dependable individuals to join our fully remote team.In this role, you will support members who have requested information about their benefit ... Show more
Actively looking for Weekend availability**.Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Chec... Show more
Customer Service Representative (CSR).The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts.This role focuses on bui... Show more
Customer Service Representative.Join our team and be the welcoming face of our luxury pet resort.Full-Time Customer Service Representative (internally called a Pet Host).NVA Pet Resorts is part of ... Show more
ProSidian Seeks a Entry Level Customer Service Representative | Customer Service Representative [COC0024023] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent... Show more
BEST Logistics Group is excited to add a dynamic.Customer Service Representative.Charlotte based Logistics Team, supporting our Key Account Managers.At BLG, our Key Account Managers (KAMs) drive gr... Show more
Nashville area public utility organization, funded by around twenty thousand rate payers needs a Customer Service Representative.This job is mainly about customer service, cash accounting, and bill... Show more
Join Hendrick Automotive Group's Luxury Customer Concierge Center, where you'll support some of the world's most prestigious automotive brands from our state-of-the-art corporate facility in Charlo... Show more
TTEC is hiring a Customer Service Representative – Financial Services based onsite in Charlotte, NC to deliver white-glove online banking customer support for a premier asset and wealth management ... Show more
Interacts with customers; gives information in response to inquiries about accounts, products, and services.Takes care of and settles customer complaints.Answers customers' questions regarding prod... Show more
For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers.We are the #1 manufacturer of resident... Show more
The average salary range is between $ 30,956 and $ 51,438 year , with the average salary hovering around $ 35,880 year .
The average salary range is between $ 29,250 and $ 40,950 year , with the average salary hovering around $ 32,175 year .
This role is responsible for delivering exceptional customer service experiences, including accurate, timely, and effective communication and execution of relational and transactional activities among internal and external customers. Your day-to-day... Engage in communication platform, including but not limited to, CRM activities, customer touchpoint activities, phone interaction, email, and additional customer communication post-setup and throughout the customer lifecycle. Interact with other staff to facilitate and execute proper account creation, shipment validations, and tracking, along with general operations and administrative functions. Interacting with customers and cross-functional associates through handling customer requests, research, and preparing management reports and spreadsheets. Perform account receivable activities including payment processing, collection activities in relation to past due accounts, sales tax inquiries, consolidation of accounts, invoices, and statements inquiries. Maintenance activities of existing customers, including but not limited to, scent changes, account maintenance, RMAs, credit memos, contracts, accounts receivable, and operational activities around customer shipments. Accurately prepare, distribute, and track all forms and related documentation associated with accounts and other business demands. Monitor accounts from creation through the entire lifecycle, managing issues and escalating as necessary. Participate in team meetings, bringing information about activities and transactions to the team for review, reporting of issues, and adherence to general procedures and practices. This position will also support other ScentAir departments and positions throughout the customer lifecycle, with a focus on building relationships within the initial association between ScentAir and the customer. Who we are looking for... Associate’s Degree OR 2+ years of experience in the related field. Previous experience managing account relationships. Strong Microsoft Office skills (Excel required) and general computer skills. Project and time management skills. Interpersonal skills – relates well to people at all levels; builds appropriate rapport; uses diplomacy and tact. Excellent analytical/problem-solving skills.
Detail-oriented with exceptional time management and multi-tasking ability Knowledge of Salesforce is a plus. What you bring... You are Self-Sufficient You are Reliable You are an Excellent Communicator You are good at Problem Solving You are Organized Be part of something scent-sational! Competitive pay Medical, dental, vision, and life insurance Company matched 401k Fun, team-focused hybrid work environment in a clean, modern office space Employee driven community outreach program Success in this position would lead to higher satisfaction and improved communication with ScentAir customers.
The position has a primary responsibility to support internal and external customers through management and maintenance of existing customer interface, requests, and relationships, as well as assisting the customer care team to onboard all clients, assure client contract accuracy, mitigate past due accounts through proactive customer communications, management, and related activities. Powered by JazzHR
