Talent.com

Customer care representative Jobs in Columbus, OH

Create a job alert for this search

Customer care representative • columbus oh

Last updated: 3 hours ago

Customer Service Representative

Window World of Greater ColumbusGahanna, OH, US
$43,000.00 yearly
Full-time

Comprehensive paid process and systems training to equip you with the necessary skills for success.Generous paid time off and holidays for a healthy work-life balance.Paid on-the-job training to co... Show more

Customer Service Representative

Qureos IncColumbus, United States
Full-time

Customer Service Representative.Columbus, Georgia, United States.The ideal candidate will be a compassionate and effective communicator, committed to providing an exceptional level of service and s... Show more

 • New!

Customer Care Manager

Arbor HomesColumbus, OH, United States
Full-time

Arbor Homes, a Berkshire Hathaway Company, is seeking a Customer Care Manager to join our Warranty Team located in Columbus, OH.This position will report directly to our Division President.We are s... Show more

GOCO Customer Service Representative

Gilligan Company LLCColumbus, OH, US
$12.00 hourly
Full-time
Quick Apply

WE WANT YOU TO JOIN OUR GOCO CREW!!.We are always looking for new team members for our Shell team!.Work Life balance with a people first company!.Health, Dental, Vision Insurance.Opportunities for ... Show more

Remote Customer Service Representative

NexRepGahanna, Ohio
$13.00 hourly
Remote
Full-time

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin... Show more

CASHIER / CUSTOMER SERVICE REPRESENTATIVE

True NorthColumbus, OH, United States
Full-time

Customer Service Representative (CSR).The Customer Service Representative (CSR) delivers exceptional customer service to both customers and team members while supporting sales growth, operational e... Show more

Customer Service Representative

Aflac IncorporatedColumbus, Columbus, US
$18.00 hourly
Full-time

Customer Service Representative.Columbus, Georgia, United States.The ideal candidate will be a compassionate and effective communicator, committed to providing an exceptional level of service and s... Show more

Customer Service Representative

PetSuitesGrove City, OH, US
Full-time

Customer Service Representative.Join our team and be the welcoming face of our luxury pet resort.Full-Time Customer Service Representative (internally called a Pet Host).NVA Pet Resorts is part of ... Show more

Customer Service Representative (CSR)

EagleMeetColumbus, Estados Unidos
$18.50 hourly
Full-time
Quick Apply

EagleMeet is seeking a motivated and people-focused Customer Service Representative (CSR) to join our Columbus team.This entry-level, full-time position is ideal for individuals who enjoy helping c... Show more

Customer Service Representative

XPOColumbus, OH, US
$22.10 hourly
Full-time

What you'll need to succeed as a Customer Service Representative at XPO.Strong computer, typing and 10-key skills.Experience with Microsoft Office.Available to work a variety of shifts, including d... Show more

 • Promoted

Travel customer representative

Kopp TravelsColumbus, Ohio, United States
Remote
Part-time
Quick Apply

About the job Travel customer representative.As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the... Show more

Customer Care Manager

M/I HomesColumbus, OH, US
Full-time
Quick Apply

M/I Homes has been building new homes of outstanding quality and superior design for 50 years.Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the cu... Show more

Remote Customer Service Representative

Hall AssociatesColumbus, Ohio
$16.00–$22.00 hourly
Remote
Full-time
Quick Apply

We're looking for a Remote Customer Service.As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service.You w... Show more

Customer Success Representative (Remote)

AspiretalentagencyColumbus, Ohio, United States
Remote
Full-time
Quick Apply

We are seeking a motivated and customer-focused Customer Success Representative to join our growing remote team.This role is ideal for individuals who enjoy building relationships, helping customer... Show more

Customer Care Representative

Bobb Says YesColumbus, OH, US
Full-time
Quick Apply

Columbus since 1924, a well established and respected Auto Company.We are expanding our A-Team, which is our Call Center.Are you bored by your current job or frustrated with not being able to find ... Show more

Customer Service Representative

Circle KColumbus, Ohio, United States of America
Part-time

Store 4705267: 1573 Schrock Road, Columbus, Ohio 43229.Flexible (Days, Evenings, Overnights + Weekends).Customer Service Representative.We want you to join our team as a Customer Service Representa... Show more

Customer Sales & Service Representative

Applied Industrial TechnologiesColumbus, OH, US
Full-time

Want to use your customer service skills to solve real world problems?.Want to free up your weekends & evenings and instead work Monday through Friday?.Want to do all of this while getting paid... Show more

Healthcare Customer Service Representative

Teleperformance USACOLUMBUS, Ohio, United States
Full-time

TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta... Show more

 • New!

Customer Service Representative

FYZICAL Therapy and Balance CentersGahanna, OH, US
Full-time
Quick Apply

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening i... Show more

Customer Service Representative (CSR)

MAD Live SolutionsColumbus, Estados Unidos
Full-time
Quick Apply

MAD Live Solutions is a fast-growing marketing and customer engagement agency specializing in in-person campaigns, events, and brand representation.We help clients build strong relationships with t... Show more

People also ask
The highest-paying jobs are:
Customer Service Representative

Customer Service Representative

Window World of Greater ColumbusGahanna, OH, US
10 days ago
Salary
$43,000.00 yearly
Job type
  • Full-time
Job description
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

We Offer
  • Comprehensive paid process and systems training to equip you with the necessary skills for success.
  • Generous paid time off and holidays for a healthy work-life balance.
  • Paid on-the-job training to continuously enhance your knowledge and expertise.
  • Stable, full-time hours ensuring job security and consistent employment throughout the year.
Company Overview
Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.


Job Summary
Window World Customer Service Representatives (CSR) will work with both current and potential customers in a variety of tasks. Day-to-day, CSRs will manage a high volume of inbound/outbound calls and work within a customer relations management CRM to schedule appointments and record customer data. CSRs will also troubleshoot product and service issues across departments by clarifying and documenting customer complaints, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer understanding. CSR will work directly with field sales representatives to ensure contract accuracy into CRM. CSRs must be energetic and positive with a customer-first mentality to create positive experiences for all Window World customers. CSRs must be able to work collectively with fellow team members to accomplish industry related challenges.


Responsibilities
  • Handle inbound and outbound calls using proper phone etiquette.
  • Maintain strong knowledge of products, policies, and services of the organization.
  • Convert customer inquiries from various communication channels into in-home sales appointments.
  • Schedule sales appointments, product installations, and/or service appointments with both customers and Window World team.
  • Resolve customer issues by determining cause of problem, facilitating a resolution, and timely following up with customers.
  • Accurately create and update customer accounts and input records of customer interactions into CRM.
  • Follow standard operating procedures.
  • Prepare customer service call reports for management.
  • Maintain a well-organized and professional workspace
  • Provide assistance with training and orientation for other team members as assigned.
  • Handle deposits, payments, and financial transactions.