Customer care representative Jobs in Fairfield, CA

Field Sales Representative

Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home. Field Sales Representatives at AT&T are driven to connect every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals happen. With uncapped commission potential, your career and the rewards that come with it are within reach. Enjoy uncapped commission potential as a Field Sales Representative, with top earners having the opportunity to make $100,000.

Our new Field Sales Representatives earn between $62,900 to $100,000, including the salary and our uncapped commission opportunities. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

You'll be the face and voice of AT&T to your customers, working independently to deliver personalized sales interactions at scheduled appointments provided to you. You'll close the deal by offering hands-on demos, Wi-Fi assessments, tech delivery and issue resolutions - keeping customers connected to what matters most to them.

How you get the job done:

• We'll kick things off with paid training setting you up for success to work independently in the field. Coaching, mentoring and ongoing learning opportunities will keep you on track and tech-savvy
• You'll connect with our existing customers daily. AT&T will provide scheduled appointments, giving you the opportunity to engage with warm prospects effectively.
• You'll use strong negotiation and communications skills you know how to make a smooth pivot, and are highly motivated to get it right and make the sale

Key expectations to succeed:

• 1+ years of commission sales and outside sales experience highly preferred
• Demonstrated success in commission sales and achieving sales targets
• Proficient in upselling techniques that enhance customer value and satisfaction
• Strong verbal communication skills with an ability to build rapport quickly
• Maintain a valid driver's licensebe ready to drive, as we provide a company vehicle for official business use only
• Work a varied schedule designed to meet customers on their timeline this includes evenings, weekends, and holidays
• Employment is contingent upon successful completion of a background check, including drug screening, criminal history, and motor vehicle record

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions, bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired.
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
• A company paid device and service plan, giving you first-hand expertise with our latest technology.

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiatives for Hiring Ordinance, and the California Fair Chance Act.

Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment

Contact with Customers/Candidates/Clients

Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable)

Handling/Proximity to Sensitive Information

Ready to take your career on a new route? Apply today.

Weekly Hours: 40

Time Type: Regular

Location: Citrus Heights, California, Davis, California, Elk Grove, California, Fairfield, California, Folsom, California, Lincoln, California, Marysville, California, Rancho Cordova, California, Roseville, California, Sacramento, California, Vacaville, California, Woodland, California, Yuba City, California

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.